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That the staff went out of their way to make me feel welcome and helped me a lot during my stay in Eastbourne even though I was only there for 1 evening. The other guests on my floor were inconsiderate and made a lot of noise late at night, but this had nothing to do with the hotel or staff, just an unfortunate coincidence.
Location. Owners. Breakfast and breakfast room. Flights of stairs to reach room. small room and shower cubicle so tight it was difficult to turn round without knocking the water control and shutting the water off.
Very good breakfasts. Room very well appointed and decorated. Lovely large bath towels.Proprietor very helpful with arrangements for late arrival. Helpful parking arrangements. No lift (but we knew about that in advance) but 47 stairs to room. No BBC1 on TV, BBC2 intermittent. No towels in room on arrival later than advertised check-in time. Shower operated well, but cubicle too small - kept hitting tap when moving around, sometimes shutting off the water! These are small points in an otherwise very enjoyable stay.
The staff 'recent referb,location In Attic room which should be sold at under 50 pouinds as small space and many flights of stairs to endure
Curtious staff. Clean, well equipped room and exellent breakfast.
Good fast wireless Internet Access Sausages could have been better
Location small room,many stairs
The guest house was very good, very clean, friendly staff, very good breakfast. Very good location just a couple of mins walk to the sea. It has been refurbished to a high standard. We had a lovely stay.
I stayed at the Hotel in March & could not fault the service & the excellent breakfast, I will certainly stay here when I visit my son in University
The location was handy for my stay in Eastbourne however I would not reccommend this hotel. The one staff member working over my stay seemed overwhelmed with things to do, the standard of the rooms was not impressive for an apparent 4 star hotel. The TV was consistently out of tune and generally not impressive for the price tag placed on the rooms. Probably adequate for a short stay for pleasure but ona business trip and for the price tag I expected a lot more.
All the little extra touches ,like turning the bed down,the lamp turned on for when you went in,chocolate on the pillow.The propriertors always smiling and took the trouble to be really nice nothing at all
Excellent service, superior food, room very clean and comfortable. Free DVDs to borrow from large collection, which really topped things off.
The owners were very helpful and pleasant. The room was very nice and the decor good. Sheets were lovely and crisp. Breakfast was excellent with lots of choice. There was absolutely nothing to dislike.
friendly staff good clean facilities good food
Pleasant guest house with excellent service and very friendly staff. The room was comfortable and the breakfast of a very high standard.
Good location for what we wanted. Pleasant room and staff. It would be good if the table cloths were washed after each use. If they don't want to do this they should use paper or no cloths. The crockery should be checked more carefully before it is put out, since some still had food remnants.
The Room was beautifully done out and had a great view of the tennis courts - shame there were no matches on though! The staff were really friendly and the breakfast selection was great. All in all, a fab find!
Very nice hotel, polite/helpful staff, good location, clean and breakfast excellent. The only neg comment was with the bathroom in our room it was a little too small (narrow) esp for my husband, you couldn't properly use the sink without nearly hitting your head every time on a shelf .
excellent all round especially the owners and staff
friendly staff room small
People running the hotel were very good No
the decoration and the breakfast the bedroom is quite old and the shower is very small and very noisy
Close to the beach, shops, theatres, restaurants and bars. Clean, friendly hotel with a delicious breakfast. The television did not have a DVD.
friendly hoteliers, relaxed atmosphere, great breakfast, colourful decor, clean rooms.
Frank and Paul were absolutely great! Friendly and helpful, it was a pleasure.
Nice reception area. Excellent Breakfast Hotel was locked until 3.00pm and it was impossible to get them to answer phone calls and door knocks. Decor in the Bedroom was poor and outdated.
Staff were lovely, homely hotel and excellant location!
excellent breakfast, really nice decor- but might not be everyones taste. En suite was very small.
on Friday night it was quite noisy outside with traffic and people shouting
\the friendleness of the owners
I was made very welcome and addressed by name - even though the place was full. Very good. The room was clean, comfortable and light. Breakfast very tasty. Not a complaint about the hotel, but the parking is terrible! On-street only, and you're lucky to get a space.
Really excellent in all respects. Great attention to detail, really good food, chaming and consideration hosts!
It is a comfortable and well run hotel. I was made welcome and thoroughly enjoyed my stay there.
Location ,cleanliness ,service and excellent breakfast. Parking restricted.
Fittings not complete in bathroom ie no mirror, no shower bracket.
Nice location, convenient to seaside. Reasonable price. Good included breakfast. Towels not changed every day. Narrow stairways. Parking difficult. Room too small.
Sea view, clean room, friendly staff, close to the sea and the town. It was stated that they provided freeview and wifi, but we could not access either of these services. The room we stayed in was quite small, especially the bathroom.
Pleased we could check in early as going to a wedding, they left instructions on how to enter the building etc, but when we arrived the Manager was there to welcome us which was nice. The adjoining rooms worked well for us and the facilities were good, lovely comfy bed and warm room. Great breakfast and good service. Ideal for our 1 night stay. Only downside in the adjoining rooms was that you had to go into the single bedroom to get through to the en-suite and it had a squeaky door which woke my son. It did also say freeview was available in all rooms but we only had 4 channels on the TV.
Breakfasts were very good, with friendly staff, and room and shower were kept clean and tidy. Bed was a bit lumpy! Hotel is in a side street so was relatively quiet in early October. Key to outside door also provided so I could come and go as I pleased. My room was on the ground floor, a single rather than the confirmed double I had booked, quite near the entrance so it was occasionally a bit noisy in the evening when other guests came and went.
We had no mirror at the sink for a shave, There wasnt room to open door to bathroom, we were a bit squashed
It was a great accomondation. Cheap price, lovely room, an excellent breakfast and a very friendly staff. Thank you for a great weekend!
The landlady was very friendly and accommodating even though we arrived early. Could have just done with some information about breakfast and check out time in the room as there was no one to ask when we got back to the hotel.
the breakfast was good apart from stale croissants. the hotel was very clean the toilet door did not close properly. t v reception was poor. aerial cable ran across the floor, across the door of the of the ajoining room.
Perfect family room (2 adults 2 kids) for the price. Very clean and comfortable in a perrfect location with easy access to the beach and restuarants. Friendly atmosphere and welcoming management with a great breakfast included. Brilliant value for money.
What a lovely hotel, clean, comfortable and a great breakfast.Staff very helpful.
Convenient for local services and amenities. Close to the seafront The bed was uncomfortable and furniture dated.
Breakfast exceptionally well cooked and presented; friendly and considerate service without getting your face Just one - the light by my bed didn't work but this wasn't serious enough for me to report it as a problem
Room & breakfast excellent, staff very friendly and location great for beach and shows. Lift small
Location to the beach Bed was to small for me, (I'm 6 foot 4!).
Very friendly staff. Good breakfast. Small hotel - really a guest house
Brilliant access to beach, Devonshire Park Conference venues and Lawn Tennis Club; very friendly proprietors, handy to have parking Slightly strong soapy smell (my clothes still smelt of it on return!); otherwise relatively basic but perfectly adequate.
Staff very friendly and helpful
clean and comfortable room, very good breakfast,no fuss. very small lift and dark landing hard to find the light switch