Staff were fantastic! We would stay again for sure!
3 stars
Hilton Garden Inn West Edmonton
Photos of Hilton Garden Inn West Edmonton
Overview
Situated in Edmonton, Hilton Garden Inn West Edmonton is an easy drive from West Edmonton Mall and University Of Alberta. It also features an indoor pool and a fitness center.
The hotel's professional staff are available to assist 24 hours a day, and an express check-in facility provides added convenience. Additionally, the multilingual staff are available to provide assistance.
The rooms at Hilton Garden Inn West Edmonton offer a private bathroom, ironing facilities and a refrigerator. All rooms are air conditioned and feature a telephone.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by at mealtime. Room service is also available during certain times.
Hilton Garden Inn West Edmonton provides a convenient place to explore Fort Edmonton Park and Galaxyland, as well as everything the local area has to offer. Old Strathcona can be easily reached by car.
Latest deals for Hilton Garden Inn West Edmonton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn West Edmonton
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Bathrobe
Media and entertainment
- Radio
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hilton Garden Inn West Edmonton
8.0
Very good
319 verified ratings
Wonderful
158
Very good
59
Good
43
Okay
24
Fair
7
Mediocre
8
Poor
20
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness of the hotel. However, there were complaints about the lack of amenities, issues with value for price, and some cleanliness concerns in specific areas like the hot tub. Overall, the location was favorable, especially for shopping, but some guests felt the hotel fell short in certain services and offerings.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
266 reviews
8.4 out of 10
20 reviews
8.3 out of 10
3 reviews
9.5 out of 10
2 reviews
All reviews
Pros (+) Excellent service
Cons (-) Nothing to complain about.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
You can enjoy a unique dining experience at the in-house restaurant, and room service is also available during certain times.
How is the cleanliness of the hotel?
The hotel is very clean inside, and the rooms are nice, clean, and a good size. However, some guests mentioned a bad smell in the corridor hallways, which the cleaning team tried to address.
What are the common concerns about the hotel's amenities?
Some guests mentioned that the pillows were awful, and there was no breakfast due to the pandemic. Additionally, there were complaints about the small rooms and the lack of water upon check-in.
What are the highlights of the hotel's customer service?
Guests have praised the exceptional customer service from the staff, describing them as extremely friendly and helpful. However, there were also mentions of a lack of staff resulting in check-in delays.
When is the best time to visit the hotel?
The high season is in October, and the low season is in September.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting during the low season in September for a more relaxed experience.
Explore Nearby Attractions
The hotel's proximity to West Edmonton Mall, Galaxyland, and Fort Edmonton Park makes it an ideal base for exploring these popular attractions.
Check Room Amenities
Some guests found the rooms to be small, so it's advisable to check the room size and amenities before booking, especially if you prefer more spacious accommodations.
Request Early Check-in
Guests appreciated the hotel's flexibility with early check-in requests, so it's worth asking if you need to check in before the standard time.
Be Mindful of Breakfast Charges
Some guests were surprised by additional charges for breakfast, especially for kids. It's advisable to inquire about breakfast costs beforehand to avoid any unexpected expenses.
Consider Noise Levels
A few guests mentioned noise disturbances, such as loud air conditioning and hallway smells. If you're sensitive to noise or odors, it's worth considering this aspect.
Utilize the Fitness Center
The hotel features a fitness center, which received positive feedback from guests. Consider incorporating a workout session into your stay for added convenience.
Inquire About Water Availability
Some guests experienced issues with water availability in their rooms. It's advisable to confirm this with the hotel, especially if it's a crucial amenity for your stay.
Check for Special Offers
Some guests were disappointed with their experiences, while others had exceptional stays. It's worth checking for any special offers or packages to enhance your overall experience.
Location
17610 Stony Plain Road, Edmonton, AB T5S 1A2
What's nearby
- Galaxyland1.3 mi
- Mindbender1.3 mi
- West Edmonton Mall1.3 mi
- World Waterpark1.4 mi
- Beth Israel Synagogue2.7 mi
- Telus World of Science2.9 mi
- Fort Edmonton Park3.4 mi
- Edmonton Valley Zoo3.6 mi
- University Of Alberta4.3 mi
- High Level Bridge4.8 mi
- Rogers Place5.2 mi
- Edmonton City Centre5.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn West Edmonton
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $124 |
Average price (weekend night) | $154 |
When to book a room at Hilton Garden Inn West Edmonton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn West Edmonton
FAQs when booking at Hilton Garden Inn West Edmonton
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Closest
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See most recommended stays in EdmontonGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 5.9 mi |
Nearest Airport | Edmonton |
Distance to airport | 16.2 mi |
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