Hilton Garden Inn West Edmonton

You can enjoy a unique dining experience at the in-house restaurant, and room service is also available during certain times.

The hotel is very clean inside, and the rooms are nice, clean, and a good size. However, some guests mentioned a bad smell in the corridor hallways, which the cleaning team tried to address.

Some guests mentioned that the pillows were awful, and there was no breakfast due to the pandemic. Additionally, there were complaints about the small rooms and the lack of water upon check-in.

Guests have praised the exceptional customer service from the staff, describing them as extremely friendly and helpful. However, there were also mentions of a lack of staff resulting in check-in delays.

The high season is in October, and the low season is in September.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting during the low season in September for a more relaxed experience.

The hotel's proximity to West Edmonton Mall, Galaxyland, and Fort Edmonton Park makes it an ideal base for exploring these popular attractions.

Some guests found the rooms to be small, so it's advisable to check the room size and amenities before booking, especially if you prefer more spacious accommodations.

Guests appreciated the hotel's flexibility with early check-in requests, so it's worth asking if you need to check in before the standard time.

Some guests were surprised by additional charges for breakfast, especially for kids. It's advisable to inquire about breakfast costs beforehand to avoid any unexpected expenses.

A few guests mentioned noise disturbances, such as loud air conditioning and hallway smells. If you're sensitive to noise or odors, it's worth considering this aspect.

The hotel features a fitness center, which received positive feedback from guests. Consider incorporating a workout session into your stay for added convenience.

Some guests experienced issues with water availability in their rooms. It's advisable to confirm this with the hotel, especially if it's a crucial amenity for your stay.

Some guests were disappointed with their experiences, while others had exceptional stays. It's worth checking for any special offers or packages to enhance your overall experience.