Sandman Hotel Edmonton West

Pros: We were pleasantly surprised when we were upgraded to a room in the tower. The unit was fully equipped and had wonderful, high end finishes, that made it feel more like a luxury condo than a hotel ...

Cons: The only thing I didn't like was that I didn't realize there was no laundry detergent available for the washer/dryer until after we had returned to our room (at which point it was too late...

Pros: I did not go to the fitness area.

Cons: I do not like to have my room by the pool. I forgot to ask about this before booking, otherwise we had a great experience

Pros: I don't remember her name, but one of her pins on her shirt said she was from the UK. She gave my Boyfriend and I a complimentary upgrade. Great first impression and she was super friendly and ...

Pros: The location was amazing, one road went directly to West Edmonton Mall, and the other went downtown. The views from the Hotel Tower were amazing. And the hotel had everything near by.

Cons: The main entrance was difficult to locate on first arrival. But after checking in, access was easier via side on every side of the hotel.