Cons (-) Check in at 5:45 took them 45 minutes to give me a room because they were not clean yet. Definitely understaffed, uncomfortable bed and pillows, they did not clean the room.
2 stars
Extended Stay America Suites - Sacramento - Elk Grove
Photos of Extended Stay America Suites - Sacramento - Elk Grove
Overview
Extended Stay America - Sacramento - Elk Grove is located in Elk Grove and offers free Wi-Fi. It is conveniently positioned for those wanting to discover the area's attractions.
A wake-up service and a 24-hour reception are just some of the available services at the property. There is also on-site parking for those with a car.
Extended Stay America - Sacramento - Elk Grove has 92 well-appointed apartments that are accompanied by a range of essential amenities to ensure guests have a comfortable stay. They are also fitted with a microwave, a hair dryer and a refrigerator.
The property is under a 30-minute drive from Sacramento International Airport. California State Railroad Museum, Senator Hotel and Old Sacramento State Historic Park are an easy drive away.
Latest deals for Extended Stay America Suites - Sacramento - Elk Grove
Queen room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Extended Stay America Suites - Sacramento - Elk Grove
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Pets allowed on request. Charges may apply.
Kitchen
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Parking and transportation
- Parking
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Sacramento - Elk Grove
6.5
Okay
989 verified ratings
Wonderful
265
Very good
88
Good
100
Okay
100
Fair
88
Mediocre
77
Poor
271
Summary of reviews
Guests say
Guests appreciated the location of the hotel, noting it was convenient and in a safe neighborhood. However, they overwhelmingly criticized the cleanliness of the rooms and the overall service, with many mentioning dirty rooms, unpleasant odors, and unprofessional staff. Some guests had positive experiences with staff at times, but the negative aspects overshadowed the positives for most reviewers.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
6.5 out of 10
579 reviews
6.4 out of 10
257 reviews
8.9 out of 10
34 reviews
5 out of 10
5 reviews
All reviews
Pros (+) Nothing
Cons (-) Our room was not ready at 4 pm when check in time was 3:30 pm. Most importantly, the hotel smelled horribly throughout of cigarette smoke even though the rooms claimed to be nonsmoking. The rooms were...
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Pros (+) Room was clean and hotel was located away from noisy traffic.
Cons (-) Breakfast is only coffee and packaged muffins or instant oatmeal. The rooms don't have much insulation between the walls and you hear your noisy neighbors.
Pros (+) Clean
Cons (-) Charged us wrong didn't know what they were doing
Pros (+) The outside of the hotel was nice
Cons (-) The inside was a little bit what I didn't expect. I thought that it would be real nice but it wasn't. My bed was hard I couldn't sleep at all. The price was too high it should be $50 a night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Extended Stay America - Sacramento - Elk Grove?
The complimentary breakfast at Extended Stay America - Sacramento - Elk Grove includes morning snacks, such as muffins, oatmeal, and granola bars.
Are there any specific amenities available for guests traveling with pets at Extended Stay America - Sacramento - Elk Grove?
Extended Stay America - Sacramento - Elk Grove is pet-friendly, and guests can bring their small dogs for a minimal fee.
What are the check-in and check-out times at Extended Stay America - Sacramento - Elk Grove?
Guests can check in at Extended Stay America - Sacramento - Elk Grove anytime after 3:00 PM and check out anytime before 11:00 AM.
How is the cleanliness of the rooms at Extended Stay America - Sacramento - Elk Grove?
Guests have reported that the rooms at Extended Stay America - Sacramento - Elk Grove are clean and spacious, providing a comfortable stay.
What are the parking options available at Extended Stay America - Sacramento - Elk Grove?
Extended Stay America - Sacramento - Elk Grove offers on-site parking for guests with a car, but some visitors have mentioned concerns about parking availability and cleanliness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request Room Amenities
Some guests mentioned that basic amenities like shampoo and lotion were not provided in the room and had to be requested at the front desk, so it's advisable to request these items upon check-in to ensure they are available in the room.
Check Room Condition
Several guests reported issues with room cleanliness and maintenance, such as dirty sheets, worn-out furnishings, and unpleasant smells. It's recommended to thoroughly inspect the room upon arrival and report any issues to the staff immediately.
Inquire About Kitchen Utensils
If planning to use the kitchenette, it's advisable to inquire about the availability of pots, pans, and utensils at the front desk, as some guests mentioned running out of these items during their stay.
Verify Breakfast Options
Some guests were disappointed with the limited breakfast options, consisting of only snacks and coffee. It's recommended to verify the breakfast offerings to avoid any misconceptions.
Be Mindful of Noise
Several guests mentioned noise disturbances, both within the building and from the surrounding area. Consider requesting a room in a quieter location or bringing earplugs if sensitive to noise.
Confirm Deposit Charges
Some guests reported unexpected charges, such as additional deposits, which were not clearly communicated. It's advisable to confirm all potential charges, including deposits, during the check-in process.
Address Accessibility Needs
While the hotel offers increased accessibility, it's recommended to confirm specific accessibility requirements with the hotel staff before booking, especially for guests with mobility concerns.
Check Elevator Functionality
As some guests experienced issues with the elevator, it's advisable to inquire about the current status and functionality of the elevator, especially for guests with mobility limitations.
Pet-Friendly Accommodation
The hotel allows pets with applicable charges. Guests traveling with pets should confirm the pet policy and associated fees in advance to ensure a smooth check-in process.
Consider Alternative Dining Options
While the hotel offers breakfast, some guests found the options limited. It's advisable to explore nearby dining establishments for a more varied dining experience.
Location
2201 Long Port Ct, Elk Grove, CA 95758
What's nearby
- Laguna Pointe Business Park4.5 mi
- Healthy Sole Reflexology7.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Sacramento - Elk Grove
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $123 |
Average price (weekend night) | $158 |
When to book a room at Extended Stay America Suites - Sacramento - Elk Grove
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Sacramento - Elk Grove
FAQs when booking at Extended Stay America Suites - Sacramento - Elk Grove
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Value for money | 7.0 |
|---|---|
Distance to city center | 6.2 mi |
Nearest Airport | Sacramento Intl |
Distance to airport | 19.5 mi |