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Breakfast was very good with comfortable selfservice. breakfast room was to dark on this raining day
The room. Still smoking facilities. The food The waiters in the restaurant very unexperienced.
The comfort and facilities were excellent value for money.
spacious and comfortable room, excellent breakfast information of maximum persons in a room is not clear for each package
a perfect place to meet after a long business day and meet with friends
Perfect Van der Valk service. It was a very nice surprise to find a swimming pool inside.
Rooms are clean and spacious. Staffs were kind. Easy to reach by car. Cost for the breakfast, particularly for kids. The others are all satisfied.
Excellent room and good value for money
All personnel at front desk, horeca & cleaning staff were very pleasant and friendly. They were also very clean & neatly dressed. The bed wasn't as comfortable as Sofitel in Gent where we had the best sleep in any hotel in more than 10 yrs. experience.
Staff is very friendly, helpfull ands service driven.
One of the few hotels close to Assen motor racing circuit which didn't double its prices for the weekend when there was bike racing on. Large room.
Booked a family room package with dinner and entry to the Emmen Zoo. Excellent service provided for a family with small children. Hotel is on walking distance to Emmen Zoo. Hotel restaurant was very good. Lots of parking space.
front desk was helpful and room was clean and maintained Breakfast staff did not restock food. Hot food was empty. service in this area needs to improve. I've stayed here many times and food and service has declined. Did not have supply in case of forgotten items
Cool temperature in the room. Central heating not functionning. No possibility to get a mobil electric heating. No reaction of the personal
Everyone was friendly and helpful. The breakfast was excellent with lots of choice and filling.
Comfortable functonal hotel. About 15 minutes walk from the town centre. Nearby bus stop.
excellent all round hotel. very relaxing when coming back from assen tt. would use again. restaurant closing at nine.
I was staying there for a buisness purpose and since the hotel was near the town centre I choose it. It is a good hotel in general and you can be in the centre of the tow within 15 minutes walking. I requested a room with an AC and one I checked in to my room it didn't contain one, so I requested to change my room and they did, but after one day they shiffted me again because of water leakage problem in some of the rooms!! Another thing is the internet service, they have a T-mobile hot spot in the hotel and the prices are not that cheap, so I feal it would be better if they provided a connection from the hotel itself either free of charge of with differrent prices.
The hotel has friendly staff, is close to city centre and Zoo. Rooms were clean and breakfast was good.
The room was comfortable with good shower and bath facilities. It was clean and adequate.
Good food, Helpfull staff. Lighting in the bathroom was poor
Excellent and very helpful staff. Great location for touring Emmen. Exterior grounds were in rough shape...Interior of hotel was great in all respects!
I like the animal theme in this hotel, I was totally blown away by the food din the restaurant I went for the Chefs reccommendations and my taste buds were electrified
Clean, unassuming but comfortable hotel. We arrived for a rally, and when multiple visitors wanted to have breakfast 30 minutes before normal times, they made an effort to ensure that the breakfast buffet was fully ready at that earlier time.
No TV access in the room unless with a special TV key ?
it was close to everywhere i wanted to get to on business, very hand
Great central location, only a short walk to the zoo and train station
Very helpful staff. Excellent food. Hotel was awkward to find as I did not download a suitable map (!) but a phone call soon got me there.
Good location, friendly staff, good value for money
Friendliness of staff
Thought the hotel was very good value for money. the staff were very accommodating, putting breakfast on early especially so we could get to the TT race on time, and check out early. Rooms and bathrooms were clean and tidy. Bar/restaurant downstairs was very good, especially the burger!
Friendly service, nice bathroom with bath and nice breakfast.
It was very nice to have the stores and the zoo so nearby as we did not have a car. We were visiting family and there were many places available to go and have a cup of tea. We enjoyed the hotel restaurant as well. Breakfast was nice. There was noise at night as people walked by outside.
Very friendly, helpful, multilingual staff. The room was comfortable with plenty of space for the three of us. The location is perfect, right in the center of Emmen, with many restaurants, frequent farmers markets, right by the entrance to the zoo, close to the train and bus station, and convenient to walking and biking paths to the surrounding countryside. Airconditioning has yet to be discovered in Holland.
position to zoo, shops & restaurants room very hot
Location, free Wi-Fi, nice staff, very tasty coffee for breakfast)
helpful staff ,bike hire,quite location in a small village
The original family room that we had been able to book online was a complete dump, worse off than a $30 a night motel in the USA!!! We were upgraded to a "luxury" room at a cost of an extra €30 upon our request. The luxury room was OK but definitely not worth the €130. Staff was unfriendly; never bothered to tell us that they lock up at 9 pm so we had to wake up their neigbours to get in!
Excellent location, good facilities. Helpful and pleasant staff. Room on top floor was quite warm in height of summer. A ceiling fan or other air circulation would have helped.
Very helpful stuff.Great brackfast and information regard site seeng and activities. Wuld be better if room was aquipt with AC instead of fan.
Sleeping I didn't asked for this hotel. I received this hotel as a alternative. Therefor, the room was to small, the bathroom also, the furniture were not fixed
Suprisingly good, but food closed early no food available
Service and Food
Food was excellent. Staff in restaurant and outdoor patio were superb. Laundry was submitted in the laundry bag and returned crumpled in the same bag. If it could not be ironed then I felt it could at least be folded properly.
We had a very relaxing stay and an excellent meal. Staff were extremely attentive and helpful. Hotel itself is nicely detailed. Difficult to find any faults
The restaurant! Somewhat noisy rooms, tiles outside door contribute besides too early cleaning staff. Ah: weekend breakfast until 10:30, weekdays untill 9:30 but easily extended if not too busy.
A very quaint yet elegant hotel in Odoorn,Netherlands. The facility was so comfortable with a wonderful staff that was willing to go above and beyond to help you. Don't look for food outside the hotel as the restaurant was wonderful and the "chef's surprise" was amazing.
the hotel was perfect in every way. staff . location. etc .etc
Very freindly atmosphere and good service It will be good for the guests, if they were informed, that they have to order meal from the restauration in the evening forwards - before 1200.
I particularly liked the food, it was of a standard to match hotels with a larger star rating. I think at the cost it was very good value and the staff were excellent. It could benefit from a spa facilkity
Ambiance 100% self service at breakfast. It would be much nicer when coffee was served together with, in stead of checking one's room number only.
The hotel and staff always offer a very warm welcome. Nothing is too much trouble and the setting is fantastic. The rooms are always very clean and the room service is second to none.
TT circuit was nearby Poor kitchen. Not really supportive behavior of staff regarding cancellation (Only 1 room of 3 has been cancelled but the 1 room was charged!). In general friendly crew and very nice place.
Great design of the room, very clean, lots of space, parking available. It is a family business and the owners are truly interested to make you feel at home there. Great, one of the best hotels I stayed in so far. I drove there at night and it was somewhat hard to find it. The GPS took me close to the hotel but I had to drive around for another few minutes before spotting it. No big deal, the place is quite small.
very friendly staff and really excellent, value-for-money food.
Really sweet staff, very good service and very nice breakfast. The hotel looks beautiful and the area is perfect to relax. The curtains of the bedrooms are too thin so you awake at 6h in the morning with too much light in the room and the windows don't isolate enough, so you hear the birds singing really loud and all the time, so you can't sleep anymore. The pillows are very uncomfortable, I had pain in my neck for some days after.
The personal approach you get in a truly family run place. A little bit too informal, family life spilling into the hotel.. kids eating soft boiled eggs in the reception.
Very relaxed and informal, location in countryside (farm), nice dinner, I assume great for families with kids. Bedrooms a bit oldfashioned but okay.
Location Breakfast, no tea or coffee making facilities, we stayed for four nights and room was not cleaned once during our stay nor did we have clean towels each day
Very friendly and welcoming staff, great food, clean and tidy. Would have been nice to have tea/coffee facilities in the rooms
Very friendly people, good breakfast. I was there with my 2 children. Very good value for money. Just that it needs some redecoration, new painting etc...
Very friendly staff and a pleasant atmosphere throughout the public areas. We really liked the bar area, which had lots of games to play. The dining room was also a very pleasant place to sit and eat. Prices charged for food and drink were reasonable. Breakfast was plentiful. Food was always good. We stayed in three different hotels during our holiday and liked this one the most. No, it was all good.
flexibility needs some upgrading
Beautiful location. Very friendly & helpful staff. Comfortable rooms . Good value for money. Would certainly go again.
It was peaceful, relaxing, the staff was super, location was just what we wanted, Food was very good. The beds were very comfortable. Everyone was very helpful. Other guests were happy and relaxed
Very relaxing and peaceful hotel set in a lovely village atmosphere
Very good hotel, extremely friendly staff!
Easy to find very relaxing Good food No
Rural location + ground floor private terrace (room opened on to garden). Breakfast excellent (variety and quantity), but poorly organised (meant waiting while waitress kept returning to kitchen to replenish the buffet as initially not enough coffee, milk, rolls, boiled eggs, etc had been put out). Odd too that a glass of fruit juice was brought to your table - while the rest was buffet style! Restaurant: extremely slow service with a very long wait for each course (meal lasted nearly 3 hours) - we left without taking a dessert (too tired!). Cooking ("nouvelle cuisine") was excellent, if a little expensive. The focus seemed to be on the food and the cooks rather than the guests (we were there to appreciate their skills and had to accept the wait).
I selected this Hotel for the race in Assen because of the location of the Hotel. It turns out to be an excellent atmosphere and good service (especially with Rob). I definetly recommend it.
Very very good restaurant