Basics
Things to do
Services and conveniences
Dining
Accessibility and suitability
General
Bathroom
Media and entertainment
Laundry
Parking and transportation
Bedroom
Health and safety
Family friendly
Workspace
Spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The food at the hotel's restaurant is very good, and the restaurant staff are amazingly helpful, ensuring a pleasant dining experience.
Are the rooms comfortable and clean?
The hotel offers clean rooms with comfortable beds, ensuring a pleasant stay for guests.
Is the hotel staff accommodating and helpful?
The staff at the hotel are lovely, accommodating every request and ensuring a nice and clean room for a memorable stay.
What are the nearby activities for guests?
Guests can enjoy nearby activities such as hiking, skiing, cycling, and even visiting a casino, ensuring a diverse and enjoyable experience during their stay.
Is the hotel conveniently located for ski resorts?
The hotel is well situated for access to ski resorts, with the added bonus of hotel parking for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Traffic
Some guests mentioned that the walls were thin, and traffic noise could be heard from the rooms. Consider requesting a room away from the main road to minimize noise disturbance.
Take Advantage of Free Bus Service
The hotel offers a free bus service to the gondola, making it convenient for guests heading to the ski resorts. Be sure to inquire about the bus schedule at the front desk.
Consider Bringing Earplugs
Due to thin walls, some guests recommended bringing earplugs to ensure a good night's sleep, especially if sensitive to noise.
Request Assistance from Janicleber
Several guests highlighted the exceptional service provided by Janicleber at the reception. Don't hesitate to seek assistance from him for a pleasant and helpful experience.
Check Room Size Before Booking
A few guests mentioned that the rooms were smaller than expected. If space is a priority, consider checking the room dimensions before making a reservation.
Confirm Wi-Fi Connectivity
While some guests praised the staff and breakfast, a few mentioned issues with the Wi-Fi. It's advisable to confirm the status of the Wi-Fi and address any concerns with the staff upon arrival.
Explore Nearby Attractions
The hotel is located close to Our Lady of Meritxell, a popular attraction just 1.8 miles away. Consider adding this to your itinerary for a cultural visit during your stay.
Inquire About Parking Fees
Some guests noted that there was a daily charge for parking at the hotel. It's recommended to inquire about parking fees in advance to factor this into your travel budget.
Consider Bringing Slippers
A guest mentioned that the floor tiles were cracked and dirty. Consider bringing slippers for added comfort during your stay.
Coordinate Room Cleaning Preferences
Guests appreciated the daily housekeeping, but some mentioned the option to opt-out of accommodation cleaning. If you have specific preferences, it's advisable to coordinate this with the hotel staff.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | August |
Average price (weeknight) | $133 |
Average price (weekend night) | $501 |