Ephrata Hotels

Friendly, attentive staff

Very friendly people. Assistant manager was the consummate host and sincerely nice guy everyone wants to interact with on a holiday. He sure made our stay a true pleasure.

Nothing

The service was excellent as well as staff...Our son is having his wedding reception here next November...We came for a tour...It will be beautiful....Fave part was buying ornaments I adored off of your beautiful tree in lobby..Our overnight stay was fantastic...Will add the spa services on next visit

Beautiful facility. People were very professional and courteous.

Bed needs more pillows. Bed was too hard for what was advertised.

Staff was great and the buffet breakfast was terrific

Nothing

The room was clean and staff were friendly. Very convenient to turn pike. Fine for one night but would not want to stay longer.

The hallway smelled like smoke even though it's no longer a smoking hotel.

*Complementary breakfast *Location *In room refrigerator

*Rude staff (front desk and cleaning) *Uncomfortable beds (lumpy saggy mattresses) *Hotel smelled like a smoke shack all the time *Expired food in vending machine *Heater/ ac barely worked *Loud dogs barking all night long *Stained carpets and linen *Only one electric outlet worked * lamps didn't work

I should have realized it was not a non smoking hotel. Staff was great.

Great breakfast. Good coffee. Real dishes and silverware. Room was clean and comfortable. Pool was nice. To have a refrigerator in the room would have been helpful and mattress and pillows had seen better days, but overall a GREAT place to stay

Everything, it was quaint, clean, the owner is a very friendly kind lady. We will definitely go back!

If your idea of breakfast is previously cooked eggs made into a casserole , sprinkled with bread crumbs, to be cooked by you in a microwave, this is the place for you. The sitting room appears to be used as a furniture storage. No glasses in the bathroom. The fruit was 2 cooking type apples. No ice.The soda was generic. The fridge had not been thawed in no telling how long. The best part was the local pastries

Front gave me wrong room where already someone was stay in. Then I got new room but the heater was not working and it was note"don't use this unit for heat" but the lady was came with me and just turned on the heater and left. I gave it time but it was just cold air coming, so went front to told it then the lady just said "give it time!!" I said "I already gave it time and the unit has note that don't use this one for heat" then she said "I'll come over". Then little later she came with new room key, so U had to move again I was soaking wet by worked in the rain. The room only had a small square shower place...I wanted to take hot tub but I couldn't. The shower drain wasn't working well...I was worry about it's gonna over flow or not...

It was larger than I thought it would be. The fridge was a full size fridge. We were very pleased by the cleanliness.

Clean and comfortable. Great bed and shower. Housekeeping did more than they had to.

Poor location in that it shares the parking lot with the other motel next door. I didn't realize that so I went into the wrong one to check in. I wasn't the first person to do that as they recognized the problem right away.

Upon arriving, the check in person was not dressed appropriately for the job. When we got to our room and began to get settled, I found the tissue box nearly empty in the bathroom and a bottle of half used shampoo in the shower. The floor appeared unvacuumed. No mattress protectors on beds with very thin sheets. When I was leaving, I found my door didn't lock. I went to find the front desk person and she came up. Me and my 3 children stood in the hall awkwardly waiting for her to fix it. About 20 minutes later she finally changed our room. So we had to pack our stuff back up. Second room was cleaner and generally okay. Tried to get extra towels at 8:30 pm. No one was to be found. Check out in the morning was completely impersonal. There was a note with a sheet for me to cross off my room number. We won't be staying here again.

Nothing really. Other than Hotel employee and his mother and staff. They were good.

Old, outdated, 1 ice machine worked,had to walk uphill to another building to get ice. Tv volume did not work. A.c. was barely working.

The location was convenient. The TV offered a great selection of channels. The bathroom counter area was well lit.

This motel is in need of serious TLC by ownership. The room smelled incredibly Misty, and the air conditioning wasn't working well. The blanket had stains. The pillowcases had eyelashes another hairs that did not belong to me. The shower wasn't clean.

Location

NA