Cons (-) The staff was rude.. the maid yelled at my mom.. then front desk guy would not give back my sonds deposit (21yr old) because he lost a paper receipt.. it's obviously there is no card on file.. $50
2 stars
Red Roof Inn Cincinnati Airport-Florence/ Erlanger
Photos of Red Roof Inn Cincinnati Airport-Florence/ Erlanger
Overview
Hotel in Erlanger with free parking This hotel features coffee/tea in a common area, a business center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Housekeeping is available on request. Red Roof Inn Cincinnati Airport–Florence/ Erlanger offers 135 accommodations with hair dryers and irons/ironing boards. 37-inch flat-screen televisions come with cable channels. This Erlanger hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
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Amenities at Red Roof Inn Cincinnati Airport-Florence/ Erlanger
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Adapted bath
- Allergy-free room
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Key card access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
Workspace
- Fax/photocopying
- Desk
General
- Hardwood or parquet floors
- Telephone
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews of Red Roof Inn Cincinnati Airport-Florence/ Erlanger
5.5
Fair
568 verified ratings
Wonderful
128
Very good
45
Good
75
Okay
52
Fair
58
Mediocre
34
Poor
176
Summary of reviews
Guests say
Guests appreciated the location of the hotel, but there were significant complaints regarding cleanliness, service, and overall value for the price. Many reported issues such as dirty rooms, rude staff, and lack of basic amenities like breakfast and hot water. The overall sentiment is quite negative, with guests feeling unsatisfied and frustrated with their experiences.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
5.4 out of 10
8 reviews
8.1 out of 10
1 review
4.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in July, and the low season is in October.
How is the quality of the beds at the hotel?
Some guests have mentioned that the bedding was worn out and the mattresses were not comfortable. However, others found the beds to be unexpectedly spacious and clean.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can guests expect in terms of food quality at the hotel?
While there are not many food options on-site, guests have found the restaurant in the hotel to be nice, and the staff very friendly. Additionally, there is a delivery service available for those looking for more variety.
How is the cleanliness and customer service at the hotel?
Some guests have reported issues with cleanliness, such as dirty rooms and bedding, while others have praised the exceptional staff and the refreshing overall cleanliness of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests reported poor cell service on lower levels, so consider requesting a room on a higher floor for better connectivity.
Check Room Cleanliness
Some guests mentioned issues with room cleanliness, including dirty floors and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and report any issues to the staff immediately.
Consider Smoking Rooms
Guests appreciated the availability of smoking rooms that didn't retain the smell of smoke. If you're a smoker, consider opting for these rooms.
Verify Room Amenities
Some guests reported missing amenities such as TV remotes, tissues, and coffee makers in the room. It's recommended to verify the availability of these items upon check-in.
Be Mindful of Noise
Several guests mentioned noise disturbances from other units. If you're sensitive to noise, consider requesting a quieter room location.
Double-Check Reservation Refunds
In case of early check-out, ensure to clarify the refund policy with the front desk to avoid any miscommunication and unexpected charges.
Inspect Bedding
Some guests reported issues with bedding, including stains and burn holes. It's advisable to check the bedding upon arrival and request replacements if necessary.
Consider Nearby Dining Options
While the hotel has limited food options, there are delivery services available. Guests recommended exploring nearby dining options for a wider selection.
Confirm Accessibility Features
If you require specific accessibility features, such as grab rails or wheelchair accessibility, it's recommended to confirm the availability of these amenities with the hotel before booking.
Communicate Special Requests Clearly
Some guests experienced challenges with communication, particularly related to language barriers. Clearly communicate any special requests or concerns to ensure they are addressed effectively.
Location
599 Donaldson Highway, Erlanger, KY 41018
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof Inn Cincinnati Airport-Florence/ Erlanger
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $73 |
Average price (weekend night) | $62 |
When to book a room at Red Roof Inn Cincinnati Airport-Florence/ Erlanger
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Red Roof Inn Cincinnati Airport-Florence/ Erlanger
FAQs when booking at Red Roof Inn Cincinnati Airport-Florence/ Erlanger
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See most recommended stays in ErlangerGood to know
Value for money | 6.4 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Cincinnati Cinci./N. Kentucky |
Distance to airport | 2.8 mi |
Everything you need to know for your stay in Erlanger
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