Ernakulam Hotels

1. The Airport Shuttle Service was great and convenient. 2. Staff was great and helpful. 3. Location to the Airport. 4. Very quiet inside the room and hotel. 4. The pool area was clean and quiet. 5. The Room (204) was spacious.

1. The AC in the front room was not working. Only in the bed room. Room 204. 2. The lighting in the room was not bright and the controls was too confusing and way too many buttons. Also it reset the AC settings every time I took the key card out of the slot to go out of the room. 3. The bed sheet was DIRTY... There was visible stains on the outside and inside of all the sheets.... For a suite this was unacceptable. 4. The location where the ironing board was set had no outlet to plug the iron in to. I had to physically move it To a location where there was an outlet. 5. The Spa moved my appointment because a C list indian celebrity came. 6. The restaurant was okay a best. Served me raw corn in my sweet corn soup...

We stayed here for 3 nights in April and found the staff to be helpful and kind. The facilities were impeccable and brand new. The children enjoyed the pool the most. The view was spectacular and the food was great too. The exercise room had brand new and well maintained equipment. The game room had air hockey, ping pong, chess & cards table. We were not too far from Veegaland and the shopping districts. Unfortunately, we didn't get a chance for a boat ride. The internet was readily available and at no extra charge-- unlike other hotels we visited (ie. The Leela Kovalam). Overall, this was a great place for a family resort.