Keys Select by Lemon Tree Hotels, Kochi

The hotel is ideal for visits during the high season in November, offering a comfortable stay with friendly staff and good food.

While some guests have mentioned issues with cleanliness, such as dirty flooring and poorly maintained rooms, others have found the hotel to be very clean and wonderfully maintained.

Yes, the hotel offers free parking and valet parking, making it convenient for guests with vehicles.

Guests have had mixed experiences with the food, with some finding it good and others mentioning that the breakfast was below average in taste and spread.

The hotel staff has been described as friendly, courteous, and extremely supportive, providing quick service and making guests feel comfortable during their stay.

Some guests reported that the rooms were not well-maintained and had cleanliness issues, such as dirty flooring and poorly maintained bathrooms. It may be beneficial to inquire about room conditions and specific features, such as a lake view, before making a reservation.

While some guests found the hotel to be value for money, others mentioned that the food was expensive and not worth the cost. It might be helpful to check for special dining offers or inclusive meal packages to ensure a satisfying dining experience.

A guest encountered a challenging check-in process, where the hotel staff did not acknowledge their confirmed booking and attempted to charge an additional rate. It's advisable to double-check booking details and confirmations to avoid any inconvenience upon arrival.

The hotel's central location was praised by several guests, making it convenient for accessing various attractions in the area, such as the Folklore Museum and temples. Consider exploring these nearby places during the stay.

Some guests reported issues with internet connectivity and mentioned that the hotel staff was unable to resolve the problem promptly. It may be helpful to inquire about the status of the Wi-Fi and internet services before arrival.

While the hotel was described as budget-friendly by some guests, others felt that it was overpriced for the offered amenities. It might be beneficial to explore different room rates and packages to find the most suitable option.

A guest expressed disappointment in not receiving their preferred room view despite making a special request. It could be advantageous to communicate specific room preferences directly with the hotel to enhance the overall experience.

Some guests mentioned the lack of certain facilities, such as games, swimming pool, or jacuzzi. Prior to booking, it may be beneficial to inquire about the availability of specific amenities to align with personal preferences.

Several guests highlighted maintenance issues, including worn-out carpets, poorly maintained rooms, and cleanliness concerns. Being mindful of these aspects can help in setting realistic expectations.

While some guests found the breakfast and dinner options to be limited and below average, others appreciated the food and courteous staff. It might be helpful to inquire about the dining variety and meal options available during the stay.