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discreet ,knowledgable and hospitable staff not enough desert selection for breakfast,(fruits or sweet cakes etc..)
The service from the staff went beyond expectation. All of the staff were professional yet friendly and helpful. A wonderful experience. I enjoyed everything about the Sheraton and will stay there again.
Overall an enjoyable stay!
Everything was fine and the staff very helpfull
Excellent service and friendly staff Nothing
sitting on the terras adjacent a beautiful park for lunch and dinner enjoying light meals during terribly hot summer days.
They did everything well but the place lacked some warmth and character
clean The service at the bar was very slow in fact we ordered 2 coctails on saturday night and even after half an hour we still hadn't got them so we told the girl not to bother and went up to our room. Also refills of coffee, sugar and milk in the room weren't done and the staff explained that they had problems with the mini bar staff
The front desk staff are really nice, helpful and approachable. A little bit too expensive on little things like small pack of peanuts and beverages which I recon should be free.
Room was excellent Bar and restaurant were too expensive. €8 for a half litre of beer and €23 for a breakfast was too much. I paid €23 for an omlette a coffee and an orange juice. Too much.
Helpfulness of staff My colleagues and I all had front rooms overlooking the main road and found the traffic noise very very disturbing all night
very smart and efficient staff and a beautiful modern hotel and excellent breakfast buffet
additional pay for parking; payment for parking only possible with cash
Ideally located to access city and businesses in the area, parking the superior room did not have bathrobe nor slippers, I was given a single room in spite of having booked a double room. As a result there was only one duvet and felt cold during the night.
Verry noisy room
friendly staff, great breakfast, spacious rooms, excellent beds traffic noise when opening windows
Buffet breakfast was excellent, much better than some more expensive hotels I have stayed in. Rooms were clean. Overall a good experience.
Noisy street right in front of the hotel.
Cleanliness of the room, design, comfortable beds, convenient location, good breakfast Staff checking the mini-bar when the guests are in the room
Very helpful and friendly staff comfortable rooms. Very noisy in the early hours think must be night club near. also thought the breakfast was expensive
The family room was very spacious and even had a small seperate room for our kids. The beds were comfortable with great, fluffy duvets. The bathroom was spacious with a large double sink. The breakfast was delicious with a large selection to choose from.
Very central and nearby to location of seminar.
Located conveniently near railway station and city center. Shopping street is just across the corner. Very clean room.
The staff was very friendly and accomodating. The hotel is very nice, inside and out.
the hotel has a good location and the staff is very friendly and helpful. the buffet breakfast is really delicious. the room was spacious, but the fortuniture a little old fashioned.
Desing and quality were really excellent. The room was confortable and a very good price/quality rapport. Very close to teh city center.
the staffs was effective.
room space, cleaness, location, good breakfast buffet a bit old style but ok
All was exelent. Would have no hesitation in recommending this hotel to anyone.
Closeness of Main railway statio, center of the city, very nice and friendly staff, clean and comfort room. All in all very good
Staff were efficient and welcoming. Breakfast was excellent. Rooms were light, spacious and airy. Beds were comfortable we were not allowed to use the breakfast area to play games. As a hotel accommodating people during the world's largest games expo this was a serious problem and led to many people shunning the hotel in the evenings to go to (e.g.) the Ibis down the road which did allow this. My room was not cleaned at all one day, despite a 'please make up this room' notice left on door handle.
Limited hotel car parking area.
comfortable bed, close to shopping area and main train station wi fi reception in upper floor was too weak to make a connection, 15 EUR charge for breakfast, per day
Excellent location, close to the train station/metro, shopping, cafes/restaurants. Good breakfast. Clean. Friendly staff.
Great Location, I was attending a fair at Dusseldorf and this provided an excellent base to attend the fair. Very close to the station. Also close to the walking street with plenty of restaurants and shops close by. Would suggest that keep a water kettle in every room. Thats standard now days.
not very good service at the restaurant, refused to serve us at 9.30 while it was supposed to be open till 10.00
Excellent location. The room has all the facilities as expected. Breakfast is excluded.
central location On the website, it said there was free internet, which turned out not to be true. After i pointed this out, they changed the web information. Otherwise
There is no gym
Proximity to train station Unfortunately the promximity to the train station which had a lot of undesirables arount it in the evening.
Very good, clean and quiet place for the night, and not far away from Duesseldorf, where the fair K2007 was held at. hotel parking.
spacious room Tv is not big enough, carpet is a little old, should offer different type of pillows
nice breakfast buffet, parking around the corner The interior does not deserve to be calle ART hotel. Very bad taste! But a pleasant hotel altogether.
The beds are good. The hotel is close to the station and provides cheap parking spaces. Breakfast was good. The tiles on the floor in room are not really my thing. I like carpet better. The shower head wasn't staying up.
Location / parking no aircondition / noisy room facing main road / poor TV quality and stations
We really enjoyed the way the Beatles theme was used to decorate the room with records, pictures, a book on the Fab Four and even guitars. Of course we would not have enjoyed this decoration if the room was not comfortable or clean, but it was comfortable and clean.
Good proximity to Exhibition Centre and Shopping centre and restaurants
nice ambience and good location. Room was huge and well appointed. Parking facilities were very good and parking rate was cheap. It was a good place and we have no complaints
Hospitality of the personnel, large room, breakfast included, free wi-fi. Proximity to U-bahn stations (the nearest is 300 m walking distance) and to city center (500 m to HBf and shopping area). Reasonable prices for the room. I understand that this hotel is new and operates for only 2 months. But the stationary phone, freezer and air conditioner in the room would be highly expected.
Breakfast is a mood not rushed
size of room and bathroom are good, clean design. Quite close to city center
the room was wide the reception was closed during the night starting from eleven/midnight
purpose built for business travellers. Very close to the central station. Some might find the ensuite bathroom a little tight.
close to the city center, excellent location, soundproof windows - the railway station in close vicinity pillow was very uncomfortable, janitors started their shift very early in the morning on Sunday (hoovering)
central location, IBIS are all alike so you know exactly what you get well they cleaned my room very late, after 3 pm
To walk in the city, shopping.
Friendly staff who made the stay a pleasure No facititiles in the rooms to make a hot drink. Had to change rooms within half hour of arrival due to faulty plumbing in bathroom. Staff changed us into another room without any fuss & problem fixed within an hour. Excelleant!!
directly in the city center, clean room,kind staff, good breakfast, good parking facilities small bathroom
Staff were very friendly. Stayed open 24hrs Pillows were not comfortable
Wi-fi isn't free !!! 8 euro/h
closeness to station, cleanliness most ibis hotels we've stayed at have very small rooms.. but they are practical and clean, anyway. usually the worst thing are the curtains which do not really close properly