Pros (+) Rooms are quite and grounds were well kept. Staff were very friendly.
Cons (-) Only one thing, the beds!
3 stars
Valley River Inn
Photos of Valley River Inn
Overview
The Valley River Inn Eugene/Springfield is a modern Eugene, Oregon hotel near more than 100 boutiques at the Valley River Center. This 3.5-star family hotel is seven miles from Eugene Airport and less than a 20-minute walk to Eugene Station for transportation around the city. This establishment has 257 non-smoking guest rooms and suites, free parking, and is pet-friendly.
There is a selection of room types at this hotel, all of which have a color scheme inspired by the surrounding area. The rooms come with a comfortable workstation, Serta Perfect Sleeper mattresses, a sitting area, and a flat-screen television. The rooms come with a patio or balcony, most of which have a view of the river. There are also three different suit styles with extra space and separate sleeping and living areas.
SweetWaters on the River is the restaurant at the hotel which is open for breakfast, lunch, and dinner. The menu is seasonal and uses locally-sourced, fresh ingredients. It offers a weekend brunch with dishes like crab chowder, banana foster French toast, mimosas, and bloody Mary’s. Some of the other restaurants in the area include Texas Roadhouse, Elmer’s Restaurant, Royal Indian Cuisine, Noodles & Company, and Starbucks.
There are also many attractions near the hotel like the Willamette River Bike Trail, Owen Rose Garden, Spencer Butte, and Adventure! Children’s Museum. Other options in the area include the Hult Center for the Performing Arts, Valley River Center, and Ninkasi Brewery.
Latest deals for Valley River Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Valley River Inn
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Things to do
- Gift shop
- Hiking
- Eco tourism
- Bicycle rental
- Golf
- Cycling
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Outdoor pool
- Sauna
Parking and transportation
- Free airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
- Kids meals
Fitness
- Fitness center
Reviews of Valley River Inn
8.1
Very good
988 verified ratings
Wonderful
393
Very good
167
Good
138
Okay
82
Fair
96
Mediocre
40
Poor
72
Summary of reviews
Guests say
Guests appreciated the convenient location and some friendly staff, but many reported significant cleanliness issues, unprofessional service, and a need for property upgrades. Overall, the hotel seems to struggle with maintaining standards, leading to a less than satisfactory experience for many visitors.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
742 reviews
7.5 out of 10
125 reviews
6.8 out of 10
12 reviews
8.9 out of 10
11 reviews
All reviews
Pros (+) Love the room, cleanliness, staff, restaurant, etc...
Cons (-) Pillows, cleanliness of the hot tub/pool area was not great
Pros (+) We liked that it was by the river, and that there was a trail to walk along the river.. We loved that we could take our dog with us. We loved the breakfast buffet.
Pros (+) The Inn had been built in the 70's and allowed to drift for a while. But there's been a lot of attention to detail recently and it shows. We've been visiting Eugene regularly for over 40 years and have stayed just about everywhere. Valley River's back on the top of the list.
Pros (+) Customer service was great! Shuttle driver was very friendly and helpful. Very nice restaurant, too.
Cons (-) No mini fridge in rooms.
Cons (-) If you buy a room on an online site the Valley River Inn takes away all amenities. No breakfast, etc.. Also when the staff see's your online rate their attitude completely changes to the negative. Restaurants food was very poor and very expensive.
Pros (+) This is one of the older luxury hotels that has been wonderfully maintained. Spacious and beautiful with all the amenities you could want. Gracious staff and the restaurant and lounge were perfect!
Pros (+) I thought the location of the hotel was excellent. The restraint in the hotel was so good that we didn't eat anywhere else during our trip. We loved it here and will come back in the future.
Pros (+) Room service food was excellent. We shared the steak dinner and a Cobb salad. The beef was terrific as was the salad. Even though the hotel is about 45 years old, the room was newly renovated. The furnishings and decorations were very nice.
Cons (-) Our only complaint was the bed was harder than is comfortable for us. Other than that, great stay.
Pros (+) Everything was great and my weekend there made going back to the real world a little better :)
Cons (-) That I couldn't stay longer
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Valley River Inn?
You can expect comfortable Serta Perfect Sleeper mattresses in the rooms, ensuring a good night's sleep.
Is parking available at Valley River Inn?
Yes, the hotel offers free parking for added convenience during your stay.
How is the food quality at SweetWaters on the River?
SweetWaters on the River offers a seasonal menu with locally-sourced, fresh ingredients, providing a delightful dining experience.
What is the cleanliness like at Valley River Inn?
The hotel maintains a well-kempt environment and clean facilities, ensuring a pleasant and hygienic stay for all guests.
When is the best time to visit Valley River Inn?
Consider visiting during the high season in July to take advantage of the beautiful riverfront location and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Consider Low Season Visits
February is considered the low season, which may offer more affordable rates and fewer crowds.
Take Advantage of Nearby Attractions
The hotel is conveniently located near attractions like the Willamette River Bike Trail, Owen Rose Garden, and Adventure! Children’s Museum, providing plenty of activities for guests.
Check for Special Offers
Some guests reported receiving complimentary upgrades, such as a river view room at no extra charge. It may be worth inquiring about any available special offers or upgrades.
Pet-Friendly Hotel
The hotel is pet-friendly, making it a great option for guests traveling with their furry companions. However, be aware that there may be additional charges for pets.
Verify Room Amenities
Some guests noted the absence of certain amenities, such as microwaves in the rooms. If specific amenities are important to you, it's advisable to confirm their availability before booking.
Be Mindful of Additional Fees
Several guests mentioned unexpected fees, such as a parking fee and a deposit. It's recommended to inquire about all potential additional charges before booking.
Consider High Season Visits
July is considered the high season, which may offer ideal weather and a livelier atmosphere. However, it may also result in higher rates and more crowds.
Dining Options
The on-site restaurant, SweetWaters on the River, offers a seasonal menu with locally-sourced ingredients and a weekend brunch. Guests can also explore nearby dining options for variety.
Accessibility Consideration
Some guests mentioned issues with accessibility, such as the absence of an elevator and long walks to certain rooms. Guests with mobility concerns may want to inquire about accessibility options before booking.
Location
1000 Valley River Way, Eugene, OR 97401
What's nearby
- Valley River Center Mall375 yd
- Eugene Country Club0.8 mi
- Shelton-McMurphey-Johnson House0.9 mi
- Hult Center for Performing Arts1 mi
- Peter DeFazio Bridge1.1 mi
- Saturday Market1.2 mi
- Alton Baker Park1.2 mi
- Wayne Lyman Morse United States Courthouse1.3 mi
- Lane County Historical Museum1.4 mi
- Alpha Phi Sorority House1.6 mi
- Science Factory1.6 mi
- Autzen Stadium1.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Valley River Inn
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $203 |
Average price (weekend night) | $216 |
When to book a room at Valley River Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Eugene |
Distance to airport | 6.6 mi |