Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.6 "Comfort level is high."9.7 "97% thought
rooms were spacious ." 10.0 "100% liked thebig bathroom ." -
8.5 "Breakfast is good."
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7.8 "Good service."9.1 "91% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
7.3 "Good location."10.0 "
City centre within easy reach , said 100%." -
6.1 "Rooms are ok."
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6.0 "Sufficient wellness & sports facilities."5.0 "50% thought the
sauna was ok ." -
5.5 "Average amenities."5.6 "56% thought the
building was acceptable ." 5.6 "56% said thearchitecture was not spectacular ." 5.0 "50% found thegrounds not bad ." 5.6 "For only 56%, thefacilities were new enough ." -
3.8 "Not very clean."4.4 "56% said
rooms were dirty ." 3.3 "67% thoughtit was rather dirty ." 3.3 "67% said thebathroom was dirty ." 3.0 "70% said thatwellness & sports facilities were unclean ." 0.0 "Unclean dining area , according to 100%." -
2.8 "Terrible value."1.6 "84% thought it was
overpriced ." 4.3 "57% said thebreakfast was too expensive ." -
2.5 "Disappointing internet connection."1.6 "84% thought it was
overpriced ." 3.3 "67% said thewifi quality was bad ."
Overall Rating
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8.6 "Comfort level is high."9.5 "95% thought
rooms were spacious ." 7.5 "75% said thebeds were comfortable ." -
8.3 "Breakfast is good."
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7.5 "Good service."8.9 "89% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 8.3 "83% said thereception staff was great ." -
6.8 "Location is acceptable."
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6.2 "Rooms are ok."
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5.6 "Sufficient wellness & sports facilities."
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5.0 "Vibe was decent."2.9 "71%
criticized the unstylish hotel ." -
3.8 "Not very clean."4.3 "57% said
rooms were dirty ." 3.2 "68% thoughtit was rather dirty ." 3.3 "67% said thebathroom was dirty ." -
2.6 "Terrible value."1.7 "83% thought it was
overpriced ." -
2.4 "Disappointing internet connection."1.7 "83% thought it was
overpriced ." 3.2 "68% said thewifi quality was bad ."
Overall Rating
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8.8 "Breakfast is good."
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8.5 "Comfort level is high."9.8 "98% thought
rooms were spacious ." -
7.8 "Good service."9.2 "92% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." 8.3 "83% said thereception staff was great ." -
7.3 "Good location."
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6.2 "Sufficient wellness & sports facilities."
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6.2 "Rooms are ok."5.0 "Only 50% said
rooms were clean enough ." -
5.3 "Vibe was decent."
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4.2 "Not very clean."3.1 "69% thought
it was rather dirty ." -
3.3 "Value below average."1.7 "83% thought it was
overpriced ." -
2.6 "Disappointing internet connection."3.4 "66% said the
wifi quality was bad ." 1.7 "83% thought it wasoverpriced ."
Overall Rating
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8.5 "Breakfast is good."
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8.5 "Comfort level is high."7.3 "73% said the
beds were comfortable ." -
8.0 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.0 "Good location."
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6.4 "Rooms are ok."
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5.4 "Food is average."
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5.4 "Average amenities."
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2.8 "Terrible value."
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2.4 "Disappointing internet connection."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.3review from
Badly lit room with bad aspect and bad water pressure. Very heavy charge for internet. Had to walk outside in rain to get to restaurant.
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4.8review from
location The standard of the room was not good. The room smelled damp during our entire stay (2 nights) and the bath tub / shower was dirty upon arrival. The "double" bed I booked was in fact 2 single beds which divided in the night middle leaving a huge gap in the middle. Given that we only had one "double" duvet this was neither comfortable or practical. The balcony light flickered the entire night until we found the switch to turn it off. The room rate I got from Booking.com was good (130 Euro per night) but upon arrival I was immediately asked if I wanted an upgrade to a lake facing room for 75 Euro per night. Which I refused as it was dark anyway. I have stayed at Hilton before but would think twice about booking a Hilton again.
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7.0review from
Great views of the lake. Excellent restaurant with modern French cuisine. Choose an executive room if you can. The free access spa area is too small for the size of the hotel, therefore a little too crowded
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6.0review from
The room was large and very comfortable, with modern ,new furnishings....also the breakfast was good,and the position on The Lake. the hotel had no bikes to hire for guests, and had trouble finding a company that would rent them to us, when we walked into the town nearby we found one from asking the tourist information, and it was right in the center.....!
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7.7review from
The hotel was well located, staff were attentive and helpful and the Riva restaurant provided a pleasant setting for an evening meal, albeit it should be marketted better to attract more guests to eat there. It was difficult to get a drink on the terrace!
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8.0review from
The location is perfect !!! Also the comfort is at the expected level :-))) ! The price for the breakfast is outrageous !!! 25 eur is too much since we had to pay also for our kids ( 9 and 12 years old !!!!! ) .
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6.8review from
I booked the hotel from booking.com website but in hotel we paid 150 Euro more for kid . I had written two kids in comment section. and they had not any response.
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7.2review from
We like food but it could be changed time to time. We didn't like that serve priority was given the Arabs.
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6.8review from
The location was great. In front of lake Leman and next to the Alps. Best of both worlds.
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8.0review from
An excellent hotel in a lovely town. ( we go in winter time)
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8.0review from
The location is perfect !!! Also the comfort is at the expected level :-))) ! The price for the breakfast is outrageous !!! 25 eur is too much since we had to pay also for our kids ( 9 and 12 years old !!!!! ) .
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8.0review from
An excellent hotel in a lovely town. ( we go in winter time)
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7.0review from
Great views of the lake. Excellent restaurant with modern French cuisine. Choose an executive room if you can. The free access spa area is too small for the size of the hotel, therefore a little too crowded
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7.7review from
The hotel was well located, staff were attentive and helpful and the Riva restaurant provided a pleasant setting for an evening meal, albeit it should be marketted better to attract more guests to eat there. It was difficult to get a drink on the terrace!
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6.8review from
I booked the hotel from booking.com website but in hotel we paid 150 Euro more for kid . I had written two kids in comment section. and they had not any response.
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7.2review from
We like food but it could be changed time to time. We didn't like that serve priority was given the Arabs.
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6.8review from
The location was great. In front of lake Leman and next to the Alps. Best of both worlds.
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5.3review from
Badly lit room with bad aspect and bad water pressure. Very heavy charge for internet. Had to walk outside in rain to get to restaurant.
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4.8review from
location The standard of the room was not good. The room smelled damp during our entire stay (2 nights) and the bath tub / shower was dirty upon arrival. The "double" bed I booked was in fact 2 single beds which divided in the night middle leaving a huge gap in the middle. Given that we only had one "double" duvet this was neither comfortable or practical. The balcony light flickered the entire night until we found the switch to turn it off. The room rate I got from Booking.com was good (130 Euro per night) but upon arrival I was immediately asked if I wanted an upgrade to a lake facing room for 75 Euro per night. Which I refused as it was dark anyway. I have stayed at Hilton before but would think twice about booking a Hilton again.
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6.0review from
The room was large and very comfortable, with modern ,new furnishings....also the breakfast was good,and the position on The Lake. the hotel had no bikes to hire for guests, and had trouble finding a company that would rent them to us, when we walked into the town nearby we found one from asking the tourist information, and it was right in the center.....!
