Hôtel Ermitage

It’s hard to beat the view from the terrace at breakfast and the staff are absolutely fantastic. Nothing is too much trouble. Finds a great balance between being fairly refined without tipping over into stuffy. Lovely bar with great bar staff mixing super cocktails. Rooms are well laid out and our kids loved the sliding door between them and us. Easy to pop down into Evian on the funicular. We didn’t use the spa but it looks great.

If I was really being picky I would say the pool is on the small side for the number of guests. Kids club could also be a bit sportier - we have two boys who just aren’t going to do craft type things) - but i’m being super fussy.

Location, design, rooms, breakfast , food

Common places are a little too small. Lack space Pool a bit too small as well

Great staff and great customer service! The entire staff make sure you are happy at all time. We stayed there during the Christmas period and they gave us treats, written notes to make sure we feel at home and we did feel at home! They also have good facilities (Jacuzzi, sauna, spa), the view on the lake is amazing. I really recommend this hotel!

The comfort of the room, the staff were wonderful, great chef, excellent food, beautiful gardens and the hotel overall perfect

Nothing

great staff and service. Very nice place and comfortable. the outside swimmingpool is beautiful.