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location,clean and tidy I suffer with asthma and had to climb to the top of the stairs,three flights
view out of the room and the breaksfast
Great location, lovely sea view. Friendly staff and excellent breakfast.
Food and service was very good. Room was clean and fresh
location, meals A few fixtures in the room were falling off
Comfortable, quiet, small
Beautfiul sea view room (No 11) comfortable and clean. Good breakfast. Excellent location. No
We loved the room which had a beautiful sea view for which we were not charged extra for.
location and restaurant
Next to beach - pleasant "old fashion" hotel. Single room unfortunately you feel as though you are in a drum when the person next door has a shower - extremely noisy.
Great seaside views, free wifi, indoor gym, excellent restarant food Loved the place definitely will return
The view from the room and the location was good for bioth the town and the beaches The room was quite small and the lift very slow.
Friendly staff, quiet location (in January) Good base for other attractions. Restaurant meal was high quality and good value.
Made a mistake as normally stay at the Falmouth beach. This hotel was fine a bit dated and some of the other guests a bit rough around the edges
Great location next to the beach & walking distance from the town centre. Rooms a little tired, but comfortable & no air con (could be a problem in the summer).
Staff, lounge & bar, food Our room very tired looking in need of a revamp which was so disappointing and not like the rest of the hotel
The breakfast was good. Its very a very dated hotel.
Location and breakfast I have been staying at this hotel for over 10 years and from what I can see the rooms have not been updated at all in that time. They are tired, old fashioned and our twin had room for 2 beds right next to each other and nothing more. The TV was very old with just a few channels and the whole feel of the place was that it deperately needed money spent on it to bring it into the 21st century.
A comfortable and nicely positioned hotel. Good bedrooms The service in the restuarant for dinner on the 7th Dec 2007 was poor and could only be described as amateur. The bar although nearly empty was no better. Waitress staff need proper training for a 4 star hotel service. Breakfast service was fine - older more mature experienced staff.
The Location was superb,& the Staff & food were excellent The Traffic noise from the back room,& the window rattled all night with the wind.
I particularly liked the view over the water from my room and from the Restaurant No
View from dining room and helpful staff
Very good location and pretty good restaurant. Bit basic round the edges especially the corridors.
Location, service and history
Staff were very keen to welcome me and very helpful. The breakfast was excellent and cooked perfectly
freindly staff . they were helpfull and polite
The view of the sun coming up over the water while enjoying an excellent breakfast. The easy friendliness of the staff.
The staff and the breakfast buffet.The massage was good but I thought I should have been given a robe and slippers for the relaxation room as were the other patrons of the spa. Smoke ruined our night when it came in the bathroom fan.Also, we did not like the dinner selection or the weather. My children had poor maid service.
Welcoming personal and good breakfast. I didn't tested the spa was to tried.
we asked to change rooms for my elderly mother the receptionist was efficient and arranged it swiftly and was very obliging very impressive all the staff were polite and very helpful,we have just bought a house right next door so it was nice to sample and see the grounds that we will be next door too as neighbours
swimming pool and restaurant cost
Use of quality pool, sauna etc all included. We had a problem with water leaking through the ceiling of our room which was dealt with professionally and sympathetically. Food and service in the restaurant were not as good as we expected.
The very courteous staff and the relaxed atmosphere of the hotel made me feel very welcome and valued.
the helpful staff
The location, the spa, the food, the modern decor
Location is good with easy access to town and beaches. Gardens are very well maintained and picturesque. Dining Room and Bar are well appointed and pleasant. Spa facilities are very good. Room was very small. Restaurant prices were on high side for the quality received, and as a guest would have expected preference when booking an evening meal
I was disappointed that there was no baby monitoring service.
Nice location, clean facilities, good breakfast Breakfast service a bit slow
Good breakfast and efficient freindly service
Well-presented, room clean and quiet, helpful staff, excellent breakfast with lots of choice, very fresh. Your booking system that gave me the impression that I had paid up front on making my booking and led to a bit of a misunderstandng with the hotel owner, who was very nice about it and said it's not the first time this has happened.
Central and easy to find Clean and well presented Friendly and welcoming I only booked a single non en suite room and the room was a little small but perfectly functional for one night and fair value.
Friendly and helpful staff. Quite modern rooms. Quiet. Bathroom too dark when sun went in as only one light.
the breakfast room was beautifuly decorated, great choice of breakfast items and staff were friendly and all in uniform. attention to small detail. the ensuite bathroom was small and not as modern as the main room.
a nice and lovely B&B,great room with a wonderful Breakfast None
Good location, generally friendly staff, nice lounge downstairs. Our bed could have been more comfortable. Felt a bit rushed at breakfast.There was some traffic noise but I took earplugs as had read the reviews.
When we arrived at the hotel we didnt feel welcome at all told our room was 5 and were left to find it for ourselves. Breakfast was until 9.30 and as we were on holiday we went down at 9.15 on the sunday morning we were greeted with smiles however on the monday and tuesday we were treated like a hassle and we both thought the waitress was extremely rude as a waitress myself i thought her behavior towards was extremely unprofresional. I would definatly not stay at this hotel again and would not recommend it. The room was small and cold and the bathroom small we a lot of dampness and mould. All in all a very unpleasant stay.
Very friendly and helpful Bathroom could have been better
The location of the hotel was excellent, near the town and near the sea. The rooms, public areas and facilities at the hotel were first class. Staff were excellent.
The lounge looking out to sea. It was very relaxing, the staff were excellent with my elderly mother and her dementia. The food is good value for money. The only thing was the staff questioned me when i took my mother up to my room while i changed for dinner. They wanted to confirm i was the only one staying in the room and was not sneaking my elderly mother in with me, heavens forbid.
Excellent service. Room was clean, maybe air conditioned in the future as the room was very warm, even though it was wet & chilly outside! Food was also very good. Would stay there again.
All the staff were very welcoming. our rooms were comfortable. the location is excellent. We had planned to have dinner in the hotel but discovered on arrival that there is a jacket and tie dress code for men. I had checked on the hotel web site before our trip and didn't see any mention of this. it would be useful to include in your information. also we had planned to use the pool on sunday morning but it was closed for maintenance. if we had known we would have swum the night before. a little disappointing.
polite, friendly staff, spotless accommodation. would like hairdryer in room.
Level of service
To be out. Amateurism. Poorly trained staff. Mediocre cleanliness.
A pleasant welcome from the concierge Attentive staff in the restaurant. Pleasant to have a pianist during dinner The view from my room. overlooking the service area
poached eggs at breakfast ther was not a spare synthetic pillow in room.
It is breathtakingly overpriced, the service is abysmal and the food inedible
nice rooms, friendly staff and able to come and go with no restrictions on time
A flying visit from myself , staff very friendly and helpful, had a pleasant stay
Very nice owners and very clean. Handy for town and rail station.and sea front Could have done with mushrooms and hash browns with breakfast other wise breakfast was fine
The room I booked was a single room, and was spotlessly clean, well cared for, and for its size well equipped. At £45/night it is hard to complain about anything, but I would say that the room was miniature, and the decor somewhat 80s. This was compensated for in the price, however, and as stated the whole hotel seemed loved and cared for.
There on business, no time to use facilities
The welcome was good, ease of access into Falmouth and to the seafront was great
Staff very friendly, smallish room but bright, clean and comfortable, advertised facilities all present and correct (apart from the 'seven TV channels' which turned out, as might have been predicted, to be four)
This hotel is excellent and lived up the reviews. The staff were very freindly, the place was spotlessly clean, great location and fantastic value for money.
Friendly Staff No evening meal unless booked in advance.
we went to a wedding at pendennis castle
the breakfast, staff were very friendly no
The very friendly and helpful owners. The excellent breakfast.
friendliness of staff,quality and cleanliness of rooms,facititlies generally
Very nice clean welcoming hotel with friendly staff. Room was very nice and clean and breakfast was excellent. Nothing.
friendlyhosts, very clean and comfortable
Very feindly People
The breakfasts were really good. The staff were really friendly. We had a very nice room with a view of the sea which we did not expect The en-suite bathroom needed updating.
All in Westcott was very good, staff and owners was very friendly.
The rooms were clean and comfortable, the owners and staff went out of their way to make us welcome, and the breakfast was excellent. The hotel is very convenient for both Falmouth town and the beach. There is off-street parking, but access is somewhat difficult.
The welcome was really friendly, I was shown to the room and given plenty of helpful information. The parking spaces for cars were very limited, but staff and guests were accommodating of one another's needs when moving vehicles around.
Great location Rooms not particularly well appointed & slight feeling of stingeyness about facilities.
Very clean, very friendly people and great location. Will stay again in Summer 2008. Nothing - No complaints :o)
Room was very clean and comfy if a bit small, close to beach and not far from town. Tea / Coffee facilities in room excellent. Nice croissants. Parking was a challenge, washbasin in room rathre than bathroom was a bit odd, cooked breakfast wasn't amazing, you could hear toilet flushes in other rooms at night
It was clean comfortable in easy reach of the shops and beach,Julie was lovely breakfast was fab .
The room was clean & the bed was comfortable. There was a full english breakfast. The bathroom was on a shared corridor and not en suite. The beds were twin (perhaps because no doubles were available on the website when I booked). The decor was simple but unimaginative. The service was efficient but not warm and welcoming.
the staff were friendly and everything was fine, breakfast was lovely
The owners were lovely people, made us very welcome, The bed
The friendly atmosphere, helpful staff. Good food and plenty of choice. Very clean and comfortable. A stones throw from the beach.
lovely owners , clean & comfortable , great breakfast
Family run guest house with good acess to sandy beach, to the town and a good place for touring the area. Good clean airy room and decent breakfast. Parking is available but a little congested still better than none!
The hotel was very welcoming. Service was very good. Breakfast was exceptional. Walking distance to beach and to local town. Nothing
The location is very good. The service at breakfast was very poor. We waited over an hour for breakfast to be served. However the food was very good.
Convenient position for beaches, coastal path/walks and town centre Low shower pressure
It was a great place to stay for visiting the Tall Ships, in Falmouth 10 - 13th Sept 2008. Very good place for visiting most of Cornwall No
very helpful and friendly staff
nice and quiet
very satisfied with everything no
Handy location near the beach
In an excellent location for the beach and the town centre, we could walk to either in a few minutes.Also a few minutes walk to the Princess Pavillion which was the venue we were heading for on the Saturday. Very quiet at night -did not hear any traffic! Excellent breakfast.
The staff were brand new but very warm and welcoming. Any problems ironed out quickly.
how helpfull the staff were and they made you fill very welcome and ive booked again for a trip in december n/a
very friendly service, comfortable guest house, good food, informative of places to visit and best value of places to eat. Absolutely nothing.
Very good and clean hotel staff and food also excellent Outside of building in process of being painted so doesn't look as good as the photo of it
Perfectly friendly and amenable owners. Beuatifully clean, nicely up to date, free wi-fi, quiet - just what I needed.
very convenient location in falmouth. staff were very friendly and helpful the heating was off for too long. shower temperature was not easily adjustable
convenience,parking and service
Clean, cotton sheets and firm bed. Generous breakfast. Welcoming and accommodating hosts.
very organised, friendly and fantastic breakfast Originally slightly inflexible in terms of times of checking in.
Great location, very clean, staff very helpful, off street parking, easy to find We had a twin room but it wasnt en-suite, our bathroom was across the corridor. This wasnt made clear on the booking - very disappointed. All the booking said was private toilet and shower - so I naturally presumed that it meant en suite.
I was unable to book a double bed on line and had to book twin beds.
Good food, very friendly staff
We were instantly upgraded as had requested a twin room and had been given a double. slightly shabby and felt it caters for the older age group...walked into room full of bingo!!!
Room neede air conditioning as was vey hot for the baby.
The room was surprisingly well furnished and neat and tidy
Swimming in the pool, eating at the restaurant
Very comfortable, staff most anxious to please. Excellent restaurant with beautifully prepared and presented food. Rooms a little jaded but considering the age of the building they were very clean and comfortable. we would certainly return for an out of season break. The shower in the bathroom.
Staff polite and helpful, Good seaview from our room
Liesure facilities Stairs
Polite staff / calm surroundings Na
very pleasant hotel with very pleasant and helpful staff, friendly, service very good.
overnight stay only - room was clean, comfortable. Evening meal menu rather limited with extras.
Very clean & pleasent hotel with excellent facilities, 1st class food and upgrade to superior room was most welcome.
excellent service from all staff We felt the hotel could do with a refurb. It was to far away from the main town
Attractive grounds, comfortable room, friendly staff, good food The position with regard to the town
The staff were very helpful. Got a big size room which accomodated 2 adults and 2 children easily.The hotel was clean. The hot and cold breakfast was excellent. Overall it was an excellent stay for us.
warm welcome, perfect service, excellent location - one of the top locations in the south/west of england
The hotel complex was very relaxing with plenty of space both inside and out to add to the enjoyment of the holiday. The staff were pleasant at all times and there was always a smile or a word.
Helpful staff Bigger bed
I stayed in a Garden Room and it was lovely
The helpfulness of the staff and the quietness of the room The locations of the car parks
The rooms were very plush and extremely clean....the owners lovely and very accomodating people
The friendly professional manner of the landlady was most welcoming after a 7 hour drive down. I was surprised at how nice and comfortable the facilities were and felt it was a very good bargain. Not applicable.
Excellent staff,good breakfast,large clean room,bathroom with bath and not just shower, plenty of hot water! Pillows rather too firm
The rooms were of good size with every facility we needed i.e drinks equipment, TV (flat screen) free WIFI, excellent en-suit. Very clean in all areas. Breakfast was great providing any combination you wanted and cooked fresh. The owner was lovely, very friendly and offered us advice on the area which was very helpful. Good value. I can not fault Melvill House.
Room was good,top floor room with excellant veiw,good breakfast. Nothing to complain about but it would have helped if it was made clear that whist card no is taken on booking, payment is to be made direct to hotel ( nearly didn't pay)
Rooms very spacious. Management very accommodating.
Very pleasent hotel and staff None
Good value for money - nice room with 4-poster bed and harbour view
Warm & Friendly. Very good service, comfortable and welcoming
The room was really airey and light very spacious Nothing to report
warm welcome. Excellent breakfast make from local produce
very friendly and also wanting to make sure everything was what we wanted
Location in Falmouth (close to city centre, beaches & railway), very friendly and helpful owners and staff. Room small (single room en suite) but with good facilities. All in decent shape, friendly atmosphere, real caring for the environment, too. Good English breakfast cooked by the owners - who are also very helpful in giving tips about places to see and things to do. Nothing, really.
A warm welcome. Friendly staff. Very nice breakfast. No parking other than on the street. Roome were shabby and in need of decoration. Overall appearance is a little bit worn.
Friendly and helpful owners good location hence higher price Hard bed small shower room
Staff, location as easy for town centre. Good cooked breakfasts. Very small washroom. Unable to wash at basin without having the sliding door open!
the lovely staff!
The way we and all the other guests were made to feel at home, whilst waited on regally. The wife so liked the decor that it now looks like I will be having to sprucing up our bedroom!!!
David and Clive were wonderful hosts; full of helpfulness and warmth. Lovely cuppa when I arrived and lovely fruit for the guests as and when wanted. Lovely breakfasts. nothing particularly
The friendleness of the proprieters and the accomodation. NO
clean , comfy bed . nice towels dressing gowns toiletries. Great breakfast. Good range of tea in room and at breakfast. Helpful staff
wonderful breakfasts, excellent hospitality, large clean rooms, great location. an enjoyable place to stay. shower was a little small, wi fi was not yet working
Everything you required was there for you. As we only stayed the one night, it was hard to find fault with anything.
Everything! Great location, extremely helpful staff, excellent breakfast and great value for money. Will go again. Nothing.
Wonderful hospitality from the first moment, friendly, welcoming and relaxed hosts who could not be more willing to make our stay as pleasant and comfortable as possible. From printing out suggested itineries for sightseeing, to recommending surrounding restaurants. The breakfasts were wonderful. Both Clive and Dave take no shortcuts in their dedication to give guests a memorable stay in their premises.
excellent breakfast, but we were not asked if we would like more toast. bedroom number five should not be sold as adouble. left hand side of bed approx. 700mm under dormer cheek and hazardous.
Very friendly family, we were made very welcome and looked after well.
We were well looked after by the owner. We would have liked to have more choices for breakfast
The very friendly and considerate service, breakfast tailored to your needs and the time was flexible. Definately a place to recomend and return to.
View over harbour and excellent facilities & food. No blind in shower room which was embarrassing since window faced the road particularly at night.
Rosemary was absolutely lovely, very caring and helpful and gave lots of tips of things to see and do. The room was very cosy and had a beautiful view.
Rosemary was extremely helpful....and very welcoming. our room was spacious and comfortable. The hotel is in a perfect location for the Castle and beach.
A warm welcome given by the hosts. Room very clean and food enjoyable. Hosts most helpful which made for an enjoyable stay.
Welcome was excellent and warm, breakfast was of a very high standard and wouldn't hesitate to recommend it.
Quiet, nice owners, good breakfast, good location our bathroom / shower was way too small
Hotel owner not at all flexible with request for early breakfast. Decor apalling and the hotel was not at all welcoming or accomodating.