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Everything was excellent. The staff extremely client orientated and nice no
The service from the taxi and the cosy feeling. The matrasse from the bed was old.
Nice hotel with sauna, very good food and friendly staff. Limited internet connection
The staff were very kindly and serviceminded.
There are so many wonderful places nearby like Grossglockner Hochalpenstrasse, Dachstein, Salzburg, etc. Family Oberreiter and their staff made our stay very pleasant. The dinner was great every day! We had our room on 3rd floor, but there is a lift which helped us a lot when we arrived and departured with our suitcases. Garage under the building was also very useful. The location is perfect for biking or hiking. They also accept credit cards, even though booking.com page says no. We spent there 5 nights, but already planning to return. The breakfast was good quality, but everyday the same, and without vegetables. The hotel has no playground for kids. Maybe Simone should smile more, like the others.
Very friendly people, which work in this hotel! Good food and comfortable rooms. I was impressed with New Year Party organiazation
Relaxing, Swimming, Hiking, Bicycling, Eating
The rooms and all standards of the Hotel where 4 star. Food was good and facilities for Biking were great.
The nature, the pool... They don't speak english...
The food is excellent, the staff is very kind and makes you feel at home. The interior is new and very Austrian, the way it should be. There was just one eanglish program on the TV (all others are german). You need your own sleepers for the sauna (the sauna is excellent, towels, tea, water and everything is there). I told that to the owner who is a very nice person and he said he will solve the two details for next time.
The location, people and facilities were excellent including wifi in the lounge and a nice spa. My showerhead was in bad shape and didn't spray right. When you tried to adjust the water temperature the water sprayed the floor, too.
No dinner at our own time in the evening.
friendly personal, excellent meals, nice setting
Breakfast and dinner were really good. Atmosphere was comfortable and nice. Our room was big and nice.
A warm welcome and a smile when I arrived after a four hour drive. The standard room would have accommadated a family of four, no problem. The spa facilities were excellent and the cleanliness of the whole hotel was very good. Dinner was okay the first night and very good the second. The breakfast buffet was plentiful. For the price I paid it was exceptional value. A room only rate in a three star hotel in the uk north of london was twice the price without breakfast. A few cracked glasses otherwise no.
Value for money. While it may appear a bit steep at first, the all inclusive formula brings the total to a reasonable amount. Food was superb whether buffet style or choice of three entrees, and breakfast was abundant and a good start for the day. Our first objective was skiing so the location between four easily accessible ski resorts was perfect. By the way, ski schools in the area arranged for pick up of our children at the hotel, another great advantage. Our apartment was spacious with separate rooms for our two children and us and a small kitchen. The attention of the staff in this family-owned hotel was suberb. Another advantage is that the hotel offers a spa, pool, supervised activities for children and organised activities. Small suggestion: the pool was a great attraction for many children and families and while I understand 24 hour supervision is not possible, perhaps occasional inspections could take place to ensure behaviour remains within limits.
The help they offer to plan your trip with the kids. Cylce square. Play hut and room. The indoor pool suites not the yougest children it is deep. Profesional staff who helpe you acurate. Only the waiters seemes to be fixed on tip. In they bussiness to serve the food quicky and take your plate right away before knowing it there is no urge for me to give tip.
Very high standard of the hotel, good and convenient location, willing and kind staff. We liked our stay in the hotel and most likely we will come there again.
Very good place for families with kids, nice playground with lot of funny equipment. Hotel staff is very kind and helpful. Would be nice to extend breakfast time until 11 for the benefit of the kids.
Very nice rooms, very nice staff, and excellent location. No dinner. :(
Nice and clean and god staff
very nice hotel, very friendly staff! They make you feel very comfortable. And ideal for kids! Even if the weather is bad, there is a big indoor playground where they can enjoy theirselves.
easy located near main road, yet quiet breakfast is also very good maybe an elevator (for elder people)
a very friendly, accessible guest house. it wa a real welcome to Austria
staff tretment and the location of the hotel
The staff was very friendly, the room was clean, many things to do (sports)
nice room, clean and good service, good breakfast far away from lake area, such as Hallstate,