Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "World class service."
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9.2 "Excellent breakfast."
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9.0 "Terrific location."
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8.0 "Food is delicious."
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5.8 "Average value."
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5.3 "Rooms are ok."
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3.1 "Terrible amenities."
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3.0 "Horrible vibe."
Overall Rating
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9.8 "World class service."9.7 "97% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
9.2 "Excellent breakfast."
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9.2 "Terrific location."7.6 "
Great parking , according to 76%." 10.0 "City centre within easy reach , said 100%." 9.7 "97%liked the proximity to shopping ." -
6.3 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
5.8 "Internet is average."
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3.1 "Terrible amenities."2.8 "72% thought the
building wasn't nice ." -
2.8 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ."
Overall Rating
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9.8 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.1 "Excellent breakfast."
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8.9 "Location is great."
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8.4 "Generally very clean."7.8 "78% said
rooms were clean ." -
6.5 "Average comfort."6.3 "
Beds were acceptable for 63%." -
5.8 "Average value."
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5.3 "Rooms are ok."6.3 "
Beds were acceptable for 63%."
Overall Rating
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9.4 "World class service."
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9.3 "Excellent breakfast."
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8.6 "Location is great."
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6.3 "Average comfort."
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4.7 "Rooms are not good."
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2.7 "Horrible vibe."0.4 "96%
criticized the unstylish hotel ."
Overall Rating
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.3 "Excellent breakfast."
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8.9 "Location is great."7.0 "
Great parking , according to 70%." -
5.2 "Average value."
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5.0 "Internet is average."3.7 "63% said the
wifi quality was bad ." -
4.9 "Rooms are not good."2.9 "71%
complained about the bathroom ." 0.5 "For 95%, therooms looked old ." 1.9 "81% thought they werepoorly maintained ." -
3.2 "Horrible vibe."0.4 "96%
criticized the unstylish hotel ." -
3.1 "Terrible amenities."2.9 "71% thought the
building wasn't nice ." 0.0 "100% thought thefacilities needed updating ."
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
Very pleased. Old European style hotel with nice comfortable rooms....outstanding selection at breakfast...very nice front desk personel...good internet connection and very resonable rate when booked on a discount site Nothing except it just irks me to have to pay for a hotel parking spot...but that's just my personal "thing"
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7.7review from
Very good breakfast and serviceminded personall.
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4.7review from
Location is perfect, very central, in earshot of the bells of the St Nikolai Church. Close to shopping, museum, the central bus station, and relatively quiet. The breakfast buffet is excellent. The staff was helpful, friendly and very accommodating. The decor and furniture of the room were lacking in style and minimum requirements. The mattress had no cover on it - you were basically facing an uncovered boxspring set with a thin cover mattress that was wrapped in a sheet. The round coffee table was draped in a clean white runner that trailed off both ends, a poor style choice. The tacky armchair had seen better years.
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8.0review from
three best things are together: location, staff, clean no
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7.0review from
I liked being in the very centre of town, as well as the good breakfast and friendly service. I was less enthusiastic about the very tiny shower room where I hurt my arm on the door handle because of lack of space for turning around..
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6.0review from
Very nice and friendly. All ok.
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5.0review from
Reasonable size room Still could smell stale smoking oder
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8.0review from
everything was ok
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5.6review from
location
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2.8review from
We don't speak German and the staff were unfriendly and unhelpful. Our room was not serviced during our stay and all the toiletries/paper/tissues were empty.
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7.7review from
Very good breakfast and serviceminded personall.
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7.0review from
I liked being in the very centre of town, as well as the good breakfast and friendly service. I was less enthusiastic about the very tiny shower room where I hurt my arm on the door handle because of lack of space for turning around..
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6.3review from
Very pleased. Old European style hotel with nice comfortable rooms....outstanding selection at breakfast...very nice front desk personel...good internet connection and very resonable rate when booked on a discount site Nothing except it just irks me to have to pay for a hotel parking spot...but that's just my personal "thing"
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4.7review from
Location is perfect, very central, in earshot of the bells of the St Nikolai Church. Close to shopping, museum, the central bus station, and relatively quiet. The breakfast buffet is excellent. The staff was helpful, friendly and very accommodating. The decor and furniture of the room were lacking in style and minimum requirements. The mattress had no cover on it - you were basically facing an uncovered boxspring set with a thin cover mattress that was wrapped in a sheet. The round coffee table was draped in a clean white runner that trailed off both ends, a poor style choice. The tacky armchair had seen better years.
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6.0review from
Very nice and friendly. All ok.
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5.0review from
Reasonable size room Still could smell stale smoking oder
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5.6review from
location
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2.8review from
We don't speak German and the staff were unfriendly and unhelpful. Our room was not serviced during our stay and all the toiletries/paper/tissues were empty.