Courtyard by Marriott Flint Grand Blanc

Top Business Hotel

eh. Never checked in a hotel where you were not spoken too.

Pros: Restaurant staff was very happy and upbeat. Very friendly. Air conditioner did not work. I kept setting it lower and lower, had to turn it to 61 before it kicked in. Wasn't' that hot out. I am not usually hot either. Also, very poor lighting. Would be nice if vanity had better lighting (for makeup). Had to pay for internet. Says it is free. That is a joke! Couldn't connect, so ended up paying $4.95 a day!

Cons: Check in clerk didn't even say hello or thank you. I might has well been standing at an ATM! I have never been treated so coldly at a hotel. Was not busy, I was only one in lobby. Girl wasn't rude just typical millennial. Just asked me my name, and took info. I should have texted here maybe? LOL...geez. Use to be you said Thank You ( as in---Thank you that because you stayed here I have a job!). I am tired of having to accept zombie attitutes from millennials.

Cons: The rooms were smaller than I'm used to staying at a Courtyard Marriott

Pros: Excellent pool and very comfortable bed. All staff, except initial checkin, were very polite and friendly.

Cons: Checkin clerk rudely demanded my phone number three times. When I offered an email, he ignored me. When we asked if early breakfast was possible, he would not help; every hotel we have been to at least offers to leave a note for AM staff.

Pros: staff helpful and prompt

Cons: The internet was difficult to access, did provide help. The sheets came off bed corner first night-not properly secured the second night. The shower faucet did not work properly first night-water was cool to lukewarm. Was fixed. Room was clean and updated

Pros: The pillows and comforter were soft and the room was clean

Cons: I didn't like how messy the floors &hallways were was food smashed in the carpets & ia trail in the hallways to the room &beyond even in the stairways. My mattress was a bit broken in probably needed replacing. Also staffs greeting need to be friendlier.