Cellai Hotel Florence

Guests have praised the great breakfast with a wide variety of options, and the friendly staff at the breakfast area.

The hotel is within walking distance of all major Florence attractions, making it a convenient location for exploring the city.

Guests have mentioned that the beds are very firm, which seems consistent with other hotels, but they prefer a bit softer mattress.

Some guests have expressed concerns about the cleanliness, mentioning issues with dirty room carpets, stained bedding, and a dirty toilet upon arrival.

While some guests have praised the friendly and helpful staff, others have mentioned that the night staff were not helpful and that customer service needs improvement.

Some guests reported noise disturbances from rooms located near the elevator, so consider requesting a room further away for a quieter stay.

Several guests mentioned that the rooms were smaller than expected, so it's advisable to check the room size before making a reservation, especially if you prefer more spacious accommodations.

The hotel's central location makes it convenient for exploring nearby attractions such as Mercato Centrale and Galleria dell'Accademia, which are within walking distance.

Some guests noted that certain areas of the hotel appeared outdated, so consider requesting a refurbished room for a more modern experience.

Guests reported noise issues, particularly from the street and the elevator, so light sleepers may want to bring earplugs or choose a room on a higher floor.

Take advantage of the beautiful rooftop garden for a relaxing retreat after a day of sightseeing, offering a peaceful atmosphere and lovely views.

Several guests mentioned cleanliness issues, particularly with the bathrooms and carpets, so it's advisable to manage expectations in this regard.

The hotel's staff received praise for their friendliness and helpfulness, so don't hesitate to seek their recommendations for local dining and attractions.

Some guests noted missing amenities such as shampoo and body lotion, so it's recommended to confirm the availability of these items upon check-in.

While the hotel was praised for its ambiance and location, some guests suggested improvements in sustainability practices, such as using refillable dispensers for toiletries and offering guests the option to reuse towels.