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Value for money
Distance to city center
|"Room was really nice & clean!"||(in 22 reviews)|
|"The staff were very helpful and accomodating."||(in 6 reviews)|
|"Beautifully decorated rooms and very comfortable bed."||(in 2 reviews)|
Time of year
Show reviews that mention
|beautifully decorated||in 4 reviews|
|breakfast available||in 8 reviews|
|close to train||in 25 reviews|
|coffee machine||in 4 reviews|
|comfortable bed||in 19 reviews|
|daily basis||in 1 review|
|duomo||in 5 reviews|
|florence||in 5 reviews|
|friendly staff||in 17 reviews|
|location was good||in 39 reviews|
|modern clean||in 4 reviews|
|room was clean||in 42 reviews|
It’s a very nice room , stylish, spacious and comfortable , not in center but only 10 min walk you are at the center , staff very helpful
Only that there was no receptionist , but when it occurred an issue , staff was very fast to provide assistance anyway ..
Location of hotel was very convenient, close to transport and shops
the rooms were a little to small.
It is very close to the center
Big bed. Large room - had the junior suite.
This was not a luxury hotel. The aesthetic on the surface looks lovely and is exaggerated in photos on the website. The lobby smelt terrible. The room was nice enough but some of the furniture and walls were damaged and had stains. The garden outside was overgrown and had rubbish scattered throughout. It could have been lovely but it has been left without care. There was only one person attending to everything - acting as a porter/cleaner/point of contact. He was pleasant and caring but spoke no English and there was no reception room or proper from of house. He was not able to communicate a lot to me and I didn't even know there were other facilities until the owner spoke to me later in my second day because I hadn't been told or shown. There was very little attention to detail. For instance - no dressing gown, coffee machine did not work etc. It was hard to understand how to use the spa facilities. When I arrived back to my room at 3pm on my second night my room was being cleaned so the owner took me down to what seemed like a business meeting room with a long table and offered a cappuccino - there was no sitting room or place to lounge in. I asked to use the sauna at 9pm on my arrival back from dinner and I was told it would be ok. On coming back the porter said this was unavailable after communicating through a language app on his phone. I'm not even sure if breakfast was available in the hotel because I wasn't told. There was a complete lack of atmosphere and a strange eeriness about the place. I am disappointed. I've stayed in many 4* and 5* hotels and this is not deserving of the 4* it is given. It could be lovely but it needs a lot of work. Especially with front of house.
The location was quite far from the citycenter and highlights. There was no spa. There is no reception and the front door is unlocked. Moreover, the person that checked us in did not speak English at all. Everything needed to be translated with google translate, which took ages. The curtains were too light so that we were awake at 7 in the morning. The room was next to a busy road, which meant that we even saw the car lights shining in our room. The rooms look very luxurious on the pictures, but in reality it is more gypsy style. The water pressure was off!
A stay at Florence Luxury Suites places you in the heart of Florence, within a 15-minute walk of Fortezza da Basso and Basilica of Santa Maria Novella. Featured amenities include multilingual staff and luggage storage. Planning an event in Florence? This bed & breakfast has facilities measuring 215 square feet (20 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
based on 200 reviews
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Most Popular Landmarks
- Piazza Santa Maria Novella 0.4 mi
- Mercato Centrale 0.5 mi
- Basilica di San Lorenzo 0.6 mi
- Palazzo Medici Riccardi 0.6 mi
- Battistero di San Giovanni 0.7 mi
- Cattedrale di Santa Maria del Fiore 0.7 mi