Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.9 "Good value."10.0 "100% thought it was a
great value ." 10.0 "100% werehappy with the price of the breakfast ." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.3 "Housekeeping was great , according to 93%." -
8.6 "Location is great."7.7 "
Great parking , according to 77%." 9.2 "City centre within easy reach , said 92%." 9.6 "96% thoughtparking was inexpensive ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
5.5 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." 6.7 "Only 67% saidrooms were clean enough ." 5.7 "Beds were acceptable for 57%." 5.8 "Only 58% said therooms were modern ." 5.0 "50% thought thebathroom was big enough ." -
5.2 "Breakfast is mediocre."
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5.2 "Food is average."5.8 "Only 58% were
satisfied with the menu ." -
3.1 "Disappointing internet connection."1.9 "81% said the
wifi quality was bad ." -
2.8 "Terrible amenities."2.4 "76% thought the
building wasn't nice ." 0.3 "97% thought thefacilities needed updating ." 0.0 "For 100%, thelobby entrance was sub-standard ." 1.0 "90%didn't like the architecture ."
Overall Rating
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9.2 "Excellent value."
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8.7 "Great service."9.5 "95% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 9.3 "Housekeeping was great , according to 93%." -
8.5 "Location is great."7.6 "
Great parking , according to 76%." 9.7 "97% thoughtparking was inexpensive ." 9.1 "City centre within easy reach , said 91%." 10.0 "100% thought it waseasy to get to the train station ." 9.5 "95%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
6.7 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
5.4 "Food is average."
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5.3 "Rooms are ok."5.9 "Only 59% said
rooms were big enough ." 5.3 "Beds were acceptable for 53%." 6.4 "Only 64% saidrooms were clean enough ." 5.2 "52% thought thebathroom was big enough ." 5.8 "Only 58% said therooms were modern ." -
4.9 "Not very comfortable."4.4 "56% thought it was
too noisy ." 2.0 "Air conditioning was criticized by 80%." -
4.7 "Breakfast is below average."
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2.9 "Terrible amenities."2.5 "75% thought the
building wasn't nice ." 0.4 "96% thought thefacilities needed updating ." -
2.9 "Disappointing internet connection."1.9 "81% said the
wifi quality was bad ."
Overall Rating
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9.0 "Excellent value."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.7 "87% said thereception staff was great ." -
8.5 "Location is great."7.7 "
Great parking , according to 77%." 9.7 "97% thoughtparking was inexpensive ." 9.1 "City centre within easy reach , said 91%." 10.0 "100% thought it waseasy to get to the train station ." 9.0 "90%liked the proximity to sightseeing ." -
5.7 "Rooms are ok."6.2 "Only 62% said
rooms were big enough ." 6.8 "Only 68% saidrooms were clean enough ." 5.1 "Beds were acceptable for 51%." 5.8 "Only 58% said therooms were modern ." -
5.3 "Breakfast is mediocre."
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5.0 "Food is average."
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2.9 "Terrible amenities."2.6 "74% thought the
building wasn't nice ." -
2.9 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Overall Rating
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.9 "Good value."
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8.7 "Location is great."7.7 "
Great parking , according to 77%." 9.7 "97% thoughtparking was inexpensive ." 10.0 "100% thought it waseasy to get to the train station ." 9.3 "City centre within easy reach , said 93%." -
7.4 "Good cleanliness."7.2 "72% said
rooms were clean ." -
5.6 "Rooms are ok."5.9 "
Beds were acceptable for 59%." 5.6 "Only 56% saidrooms were big enough ." 5.8 "Only 58% said therooms were modern ." -
5.1 "Breakfast is mediocre."
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4.9 "Not very comfortable."4.0 "60% thought it was
too noisy ." 2.1 "Air conditioning was criticized by 79%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
There is a private carpark in the hotel. As we rented a car, this was very useful as it felt safe, and saved us 24euros for overnight parking.Location is reasonable walkable from SMN station. The staff service was not so great during our stay, we felt like we were imposing. There was a misunderstanding on the hotel rates during check out, but the hotel promptly offered to refund us the difference after we left the country, which was great.
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7.7review from
The hotel has it's own parking lot, which is a big plus in Florence. We left the car there and walked everywhere from the hotel. All the most important things, like Duomo, are within walking distance. If you walk too far you can always take a cab back for about 10 euros. The hotel was clean and the room was nice. The staff was very nice too. Nothing
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5.0review from
Located close to the station and reasonable restaurants nearby Compared with similar standard hotels in Turin and Pisa, it was more expensive, yet the breakfast was the poorest of the three with a limited choice, coffee from a machine and meat and cheese on one serving plate
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6.0review from
breakfast and room perfect
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6.0review from
room was clean and tidy and close to the main railway station. Staff were helpful, one in particular. staff 'supervising' breakfast - quite odd as they appear to have very little to do other than take your room number then watch to you eat your breakfast.
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4.4review from
parking on site and location - easy to walk to centre of city room was small, cell-like, very plain. not given room with internet access although requested it.
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7.6review from
the size of the room, the very quiet and effect air conditioner, and the large bathroom and free internet access. area for case not in the bedroom simple clean and perfect.
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7.2review from
The staff was very friendly and helpful. Breakfast was included, and internet access was available. The hotel was very easy to get to from the train station, and all major attractions were within easy walking distance.
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5.2review from
good location. free private parking. I asked for a rear room and got it. for one night it was alright. mattresses are in bad shape. the room was clean but full of dead mosquitos on the walls. no ventilation in the shower
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7.7review from
The hotel has it's own parking lot, which is a big plus in Florence. We left the car there and walked everywhere from the hotel. All the most important things, like Duomo, are within walking distance. If you walk too far you can always take a cab back for about 10 euros. The hotel was clean and the room was nice. The staff was very nice too. Nothing
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7.6review from
the size of the room, the very quiet and effect air conditioner, and the large bathroom and free internet access. area for case not in the bedroom simple clean and perfect.
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7.2review from
The staff was very friendly and helpful. Breakfast was included, and internet access was available. The hotel was very easy to get to from the train station, and all major attractions were within easy walking distance.
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5.7review from
There is a private carpark in the hotel. As we rented a car, this was very useful as it felt safe, and saved us 24euros for overnight parking.Location is reasonable walkable from SMN station. The staff service was not so great during our stay, we felt like we were imposing. There was a misunderstanding on the hotel rates during check out, but the hotel promptly offered to refund us the difference after we left the country, which was great.
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5.0review from
Located close to the station and reasonable restaurants nearby Compared with similar standard hotels in Turin and Pisa, it was more expensive, yet the breakfast was the poorest of the three with a limited choice, coffee from a machine and meat and cheese on one serving plate
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6.0review from
breakfast and room perfect
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6.0review from
room was clean and tidy and close to the main railway station. Staff were helpful, one in particular. staff 'supervising' breakfast - quite odd as they appear to have very little to do other than take your room number then watch to you eat your breakfast.
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4.4review from
parking on site and location - easy to walk to centre of city room was small, cell-like, very plain. not given room with internet access although requested it.
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5.2review from
good location. free private parking. I asked for a rear room and got it. for one night it was alright. mattresses are in bad shape. the room was clean but full of dead mosquitos on the walls. no ventilation in the shower
