Basics
Services and conveniences
Bathroom
Pool and spa
Media and entertainment
Accessibility and suitability
Laundry
Workspace
Dining
Health and safety
Parking and transportation
Things to do
General
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a saltwater pool, heated pool, hot tub, indoor pool, fitness center, and complimentary breakfast, making it a great choice for a comfortable and convenient stay.
Is the hotel conveniently located for travelers?
Yes, the hotel is located right off the interstate, making it very convenient for travelers. Additionally, there are lots of great restaurants close by for guests to explore.
How is the cleanliness and maintenance of the hotel?
Guests have consistently praised the hotel for being well maintained, clean, and nicely decorated, especially during the holiday season. The hotel also offers daily housekeeping and follows strict Covid rules for the safety of guests.
What can guests expect from the hotel staff?
The staff is described as warm, welcoming, friendly, and helpful, creating a positive and inviting atmosphere for guests. However, there have been some mixed reviews about the customer service skills of specific staff members.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing guests with ample parking space for their convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season.
Convenient Location
The hotel's proximity to Florence Civic Center and Magnolia Mall makes it a convenient choice for event attendees and shoppers.
Check Room Amenities
Some guests noted issues with room amenities such as noisy refrigerators and high-mounted shelves in the cabinets. It might be helpful to check these upon check-in.
Be Mindful of Noise
Some guests experienced noise disturbances from other guests, so light sleepers may want to consider this and possibly request a quieter room location.
Verify Pool Availability
If access to the pool is important to you, it's advisable to verify its availability before booking, as some guests were disappointed by its closure during their stay.
Consider Bringing Your Own Toiletries
A few guests mentioned that they wished for more toiletry options, so bringing your preferred toiletries might be helpful.
Explore Nearby Dining Options
Many guests appreciated the variety of dining options near the hotel, so consider exploring these during your stay.
Double-Check Room Key Functionality
Some guests experienced issues with their room keys, so it might be wise to double-check their functionality upon check-in.
Consider High Season Visits
If you prefer livelier atmospheres, consider visiting in March, which is considered the high season.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $146 |
Average price (weekend night) | $149 |
Value for money | 8.5 |
|---|---|
Distance to city center | 4.7 mi |
Nearest Airport | Florence |
Distance to airport | 6.9 mi |