Find Cheap Flights to Florence

Pros: The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job.

Cons: There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight.

Cons: Difficult time connecting to wifi.

Pros: The flight and crew were very nice

Cons: Delays

Pros: Michael DJ was awesome! Made us laugh during the safety demonstration which was much appreciated on a long travel time home!

Cons: The descent down to the airport was rough. I felt it was done too quickly, caused a lot of pressure on my head and was very painful

Pros: Nothing

Cons: Flight was canceled

Cons: Delays

Pros: Good crew

Cons: The boarding process was terrible. The boarding time changed every 5 minutes

Cons: American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots.

Cons: American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots.

Cons: The crew, could have paid attention to their guest. It was terrible, this flight reminds me how much I enjoy flying Southwest, instead of American Airlines. The only reason that I flew this airline, was because It was free with Points

Pros: Kept us waiting at gate for 5 hours, the boarded us, then canceled flight and asked us to deplane. Only gave one meal voucher for two days.

Cons: After 2 hours of delay, cancel the flight and allow people to get sleep and give vouchers for 3 square meals as appropriate.

Pros: The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable

Cons: the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3

Pros: Video screens at each seat

Pros: Flight was a little delayed, but not terribly so. Crew was friendly, airplane looked clean and fresh.

Cons: Entertainment on the plane (American Airlines Airbus A321) didn’t exist, unless you had the AA app and purchased the WiFi plan from the airline. Only food offered was a breakfast cookie for economy passengers.

Pros: Customer Service was acceptable.

Cons: Flights were cancelled and bags were lost!

Pros: Kept us waiting at gate for 5 hours, the boarded us, then canceled flight and asked us to deplane. Only gave one meal voucher for two days.

Cons: After 2 hours of delay, cancel the flight and allow people to get sleep and give vouchers for 3 square meals as appropriate.

Cons: Boarding seems to always take longer than necessary. Why not board passengers in the back of the plane after special status boards?

Pros: Good flight

Cons: Actually getting the flight I paid for. Or at least getting a one way flight, like I should've had. Arrived at my destination 4 hours late.

Pros: I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years.

Cons: Keep it up!

Pros: Most was pretty standard. We did arrive 30 minutes early, which was nice.

Cons: My bag was checked at the gate, and I was told I could pick it up in Sint Maarten, my final destination. I arrived in Sint Maarten to learn that AA had left my luggage at Charlotte Airport, despite having landed 30 minutes early.

Cons: Boarding seems to always take longer than necessary. Why not board passengers in the back of the plane after special status boards?

Pros: Areas of schede with flights. No incidents.

Cons: Oversold on the way out. Didnt affect me. It could have.

Pros: The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable

Cons: the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3

Pros: On time. Warm greetings from the pilots. New aircraft, clean, great entertainment.

Pros: The crew was nice and helpful, especially when my son was feeling sick after the landing. One of the crew members immediately got up and grabbed us a ginger ale and pretzels.

Cons: Although we landed on time there wasn’t a gate for us to pull up to. So we had to wait on the runway for an hour before being able to pull up to an available gate.

Pros: Good flight

Cons: N/A

Pros: It was on time and efficient. Easy flight and I liked the announcements.

Cons: Nothing everything was great!

Pros: We were allowed to board early with my father, who is disabled.

Cons: Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs.

Cons: Pilots could have at least tried to talk to passengers on what was causing delays. Just silence

Cons: Not gotten cancelled on August 18 and delayed for 24 hours with no compensation for hotel we had to get. Then would be nice to not get delayed 4 times on today’s flight arriving home at 2 in the morning on a day we HAVE to go to work because we already are in trouble for missing previous day.

Cons: My luggage was destroy one of my luggage

Pros: Nice crew

Cons: Be on time 2.3/4 hour delayed no weather issues or mechanical

Cons: Not gotten cancelled on August 18 and delayed for 24 hours with no compensation for hotel we had to get. Then would be nice to not get delayed 4 times on today’s flight arriving home at 2 in the morning on a day we HAVE to go to work because we already are in trouble for missing previous day.

Pros: Crew was nice and flight was very smooth.

Cons: Nothing

Pros: Crew was fantastic but seats lack padding which agrivated my tailbone.

Cons: A second beverage service would have nice.

Cons: The cabin was hot for the whole flight

Pros: Crew was great!

Cons: I'm a frequent flyer with AA; it's very dissapointing that I have missed my connections with AA about 60% of the time this year. I don't know what's going on with the airline, but it seems they are falling behind the curve in terms of punctuality. Seriously thinking about changing airlines.

Cons: communication prevented me boarding my British flight, rerouting done by american, had paid reseved seat don't know if I will receive a refund. now have to spend my first few days back home going through the delayed flight to europe protocols.

Cons: Good value

Pros: Crew was great!

Cons: I'm a frequent flyer with AA; it's very dissapointing that I have missed my connections with AA about 60% of the time this year. I don't know what's going on with the airline, but it seems they are falling behind the curve in terms of punctuality. Seriously thinking about changing airlines.

Cons: 50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?

Pros: The crew was fantastic and very nicely got us into an earlier flight and allowed my wife and I to sit together for our 10th anniversary

Cons: The entertainment apps were difficult to use

Cons: communication prevented me boarding my British flight, rerouting done by american, had paid reseved seat don't know if I will receive a refund. now have to spend my first few days back home going through the delayed flight to europe protocols.

Pros: Nice crew

Cons: Be on time 2.3/4 hour delayed no weather issues or mechanical

Cons: American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots.

Pros: Overall is a good flight

Cons: seats

Pros: Nice crew

Cons: Be on time 2.3/4 hour delayed no weather issues or mechanical

Pros: Nothing. American is consistently terrible.

Cons: Flight pushed back on time, but then we sat on the tarmac for well over an hour. I'm sure they did that to fudge their on-time record. Totally lame.

Pros: Nothing

Cons: Flight was canceled

Pros: The entertainment on the flight

Cons: Flight was delayed

Cons: Everyone was very rude and would not answer questions and flight very delayed. No bad weather conditions

Pros: The AA staff was incredibly nice to us. The facilities our check in at DCA that got us on faster and the staff at CLT very nicely got us on to an earlier flight. They were awesome!

Cons: The entertainment options are great but the interface is annoying and difficult to use. -connecting to the WiFi was wonky -working between the apps and browser page was annoying -rewind/fast forward controls overly sensitive

Cons: Good value

Cons: N/A

Pros: the flight departure on time

Cons: the service in the plane is poor

Cons: Pilots could have at least tried to talk to passengers on what was causing delays. Just silence

Pros: Flight attendant Louis was great. He was very nice and friendly. Calmed me down when I was nervous about turbulent. Great staff overall!

Pros: Hound crews are helpful in fixing up our seats

Cons: Provide more options for food. There were 2 vegan meals out of 3. Self serve counter provide more seats options and provide change seat function