Pick-up location | Florence |
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Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Standard, Standard SUV |
Rental locations | 10 |
Airport locations | 7 |
Popular agencies | Enterprise, Hertz, National |
Economy | $60/day |
Compact | $57/day |
Intermediate | $63/day |
Standard | $66/day |
Full-size | $69/day |
Minivan | $92/day |
Full-size SUV | $58/day |
Standard SUV | $50/day |
Intermediate SUV | $72/day |
8.4
Excellent
28 reviewsCleanliness
6.9
Comfort
7.4
Pick-up/Drop-off
8.4
Value for money
8.4
2 locations in Florence
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Reviews
10.0 Excellent
May 2021
Pros:
Drop off a little confusingCons:
Could have been informed that gates would be locked at noon since my return time was 2:006.0 Good
Oct 2019
Cons:
I was charged for tolls, I have easy pass and I was charged for a full tank of gas, it wasn't full10.0 Excellent
May 2019
Pros:
The staff was very friendly service with a smile.Cons:
I have to go into Manning and Kingstree the end of the month. I wish y’all had locations there.2.4 Mediocre
May 2019
Pros:
The staff was not friendly they was not helpfulCons:
I paid online with my debit card but when I got to Hertz they told me that I needed a major credit card the customer service was very poor10.0 Excellent
Apr 2019
Pros:
the guy that helped me was really nice and accommodated my requests.6.4 Good
Dec 2018
Pros:
NothingCons:
No isctructuon or agent to assist you in returning car.Avis
6.6
Good
5 reviewsCleanliness
8.0
Comfort
9.3
Pick-up/Drop-off
6.6
Value for money
6.6
One location in Florence
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Reviews
5.2 Okay
May 2019
Cons:
Better selection of cars...did not have Altima that I reserved, nor did they have any of that class...only choices were a Jetta that was very dirty and had bald tires, and a Corrolla that was ok...took the Corrolla despite the smaller size.2.0 Mediocre
Apr 2022
8.0 Excellent
Jan 2022
10.0 Excellent
Sep 2021
5.2 Okay
May 2019
Cons:
Better selection of cars...did not have Altima that I reserved, nor did they have any of that class...only choices were a Jetta that was very dirty and had bald tires, and a Corrolla that was ok...took the Corrolla despite the smaller size.6.0
Good
10 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Florence
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Reviews
2.0 Mediocre
May 2021
Cons:
Gas tank only had 1/4 tank. Rep told me I could fill it up and get reimbursed if I brought it back with more which is not true. Car smelled like BO and ran very rough with a rattle. Rep at return site was unfriendly. Terrible experience that cost way too much.10.0 Excellent
Sep 2020
Pros:
FriendlyCons:
Nothing2.0 Mediocre
Mar 2018
Pros:
That they called me before I arrived...to find no carsCons:
Kayak allowed me to book a car through budget that wasn't available. The budget rental car and the 3rd party vendor (K), should have a better form of communication to ensure people do not reserve a rental car that is not available.2.0 Mediocre
Jul 2017
Pros:
Ease of transactionCons:
Price charged was more than chosen. Lengthy back and forth to get it resolved2.0 Mediocre
Jul 2017
Cons:
Their website said they would be open until 9pm they closed at 6pm.9.2 Excellent
Apr 2016
Pros:
Clean car, very nice attendants at the Budget desks in FLO and CHSCons:
Recently I rented a car in Florence SC (FLO) and drove one-way and dropped off in Charleston SC (CHS). Once I got home to Alaska, I noticed my credit card was charged a pending fee of ~$700.00 vs. the $53.59 on the signed rental agreement. I was told by the Budget attendant, who checked in my rental car in CHS that all I needed to do was drop off my rental agreement in the Drop Box at the Budget desk. That's what I did. The waiting line was long at the Budget desk, so it was nice to have the Drop Box so I wouldn't be late for my departing flight. I called the 1-800 customer service # to get this cleared up, and it was immediately taken care of so that my credit card was never charged the ~$700.00. A little bit of a hassle, but Budget was very responsive. Next time, I will make a copy of my rental agreement before I use the Drop Box.Enterprise
2.0
Mediocre
6 reviewsCleanliness
3.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
4.0
3 locations in Florence
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Reviews
2.0 Mediocre
Apr 2017
Pros:
NothingCons:
I made my reservation a week in advance & they called me at 8:30a on the morning I was to pick the car up to tell me nothing was available. I had to cancel my reservation. I called Enterprise directly & booked another location only to arrive at 12p for pick up but there were no cars available. Never again!!!2.0 Mediocre
Jun 2022
2.0 Mediocre
May 2022
2.0 Mediocre
Apr 2017
Pros:
NothingCons:
I made my reservation a week in advance & they called me at 8:30a on the morning I was to pick the car up to tell me nothing was available. I had to cancel my reservation. I called Enterprise directly & booked another location only to arrive at 12p for pick up but there were no cars available. Never again!!!Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Florence
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Florence
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Florence
Most popular agency | Enterprise |
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Most popular car type | Economy |
Average price | $100/day |
Good deal | $80/day |