Home2 Suites by Hilton Florence

The hotel offers an indoor pool, fitness center, complimentary breakfast, game room, and a gift shop for your convenience.

Yes, pets are allowed at the hotel upon request, and charges may apply. The hotel is designed to be pet-friendly with increased accessibility and designated smoking areas.

Some guests have mentioned concerns about the strong perfumed/air freshener smell in the elevators and the need for improvement in the cleanliness of the rooms.

The high season is in March, offering a great time to enjoy the hotel's spacious rooms, huge kitchenette, and the convenient location to local attractions.

Guests have praised the staff for being friendly, helpful, and providing a pleasant experience from check-in to check-out. However, some guests have mentioned concerns about the handling of room requests and check-in confusion.

Some guests reported issues with the elevators, so choosing a room on a lower floor might save you from potential inconvenience.

A few guests mentioned that the floor in their room was sticky, so having slippers on hand could be helpful.

Some guests were impressed with the fully loaded kitchen area, so it might be worth confirming the available amenities in your room.

Guests noted that some rooms had bright lights from windows and excessive noise, so consider requesting a quieter room if you're sensitive to light and sound.

If traveling with a pet, it's advisable to confirm the pet policy and associated charges in advance to avoid any surprises at check-in.

If you prefer smart TVs, it's recommended to inquire about their availability as some guests expressed a preference for this feature.

A few guests encountered issues with room facilities such as TV remotes and refrigerators, so requesting a maintenance check upon arrival could help address any potential issues early on.

While some guests enjoyed the breakfast, others found the options limited or the quality inconsistent, so it's advisable to set your expectations accordingly.

As the hotel is set to undergo renovations in December 2023, it might be worth checking for any potential disruptions or updated facilities during your stay.

Given feedback about the smell of dogs in some rooms, it might be beneficial to request a room in a pet-free or well-ventilated area if this is a concern for you.