Room size was great; hot water and water pressure in our room was lukewarm and barely there. The breakfast was not good which surprised me from prior Home2 stays.
3 stars
Home2 Suites by Hilton Florence
Photos of Home2 Suites by Hilton Florence
Overview
Featuring an indoor pool, Home2Suites by Hilton Florence is within a short walk of Florence Civic Center. It is ideally positioned for guests wishing to visit local attractions.
The hotel has luggage storage, a 24-hour reception and a ticket service. A fitness center is available to guests wanting to keep up their exercise regimes while travelling.
Home2Suites by Hilton Florence features 83 rooms, all of which are equipped with a range of facilities to ensure a comfortable stay. They are also equipped with a refrigerator, a dishwasher and a microwave.
For guests wishing to dine out during their stay at the hotel, there are a selection of restaurants situated close by. The friendly staff at the tour desk are available to book and organize activities in Florence.
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Amenities at Home2 Suites by Hilton Florence
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Tea/coffee maker
- Refrigerator
- Dishwasher
- Coffee machine
- Dining room
- Microwave
General
- Family rooms
- Telephone
- Seating area
- Privacy curtain
- Interconnected room(s) available
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- 24hr front desk
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Shower
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Game room
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Home2 Suites by Hilton Florence
8.2
Very good
487 verified ratings
Wonderful
278
Very good
54
Good
54
Okay
29
Fair
18
Mediocre
18
Poor
36
Summary of reviews
Guests say
Guests had mixed feelings about their stay, with many highlighting issues related to cleanliness and breakfast options. However, the location of the hotel received positive remarks, as well as the friendliness of the staff. Some guests enjoyed the amenities and overall comfort of the rooms, but there were notable complaints about noise and breakfast service.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.2 out of 10
434 reviews
7.6 out of 10
11 reviews
9.3 out of 10
4 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) Close to all the restaurants, shopping. The hotel was very clean. Nice lobby that we were able to hang out and wait on others. Staff was very friendly. Breakfast has everything you need. The frig is a half size frig which was really nice. WiFi worked great We definitely will stay here again.
Cons (-) Nothing that I can Think of.
Pros (+) Overall nice facility. Directly across from the civic center which was fantastic.
Cons (-) Disappointed to not have a bath tub in the room. Only a stand up shower.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers an indoor pool, fitness center, complimentary breakfast, game room, and a gift shop for your convenience.
Are pets allowed at the hotel?
Yes, pets are allowed at the hotel upon request, and charges may apply. The hotel is designed to be pet-friendly with increased accessibility and designated smoking areas.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the strong perfumed/air freshener smell in the elevators and the need for improvement in the cleanliness of the rooms.
When is the best time to visit the hotel?
The high season is in March, offering a great time to enjoy the hotel's spacious rooms, huge kitchenette, and the convenient location to local attractions.
What are guests saying about the hotel's customer service?
Guests have praised the staff for being friendly, helpful, and providing a pleasant experience from check-in to check-out. However, some guests have mentioned concerns about the handling of room requests and check-in confusion.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Lower Floors
Some guests reported issues with the elevators, so choosing a room on a lower floor might save you from potential inconvenience.
Consider Bringing Slippers
A few guests mentioned that the floor in their room was sticky, so having slippers on hand could be helpful.
Check Room Amenities
Some guests were impressed with the fully loaded kitchen area, so it might be worth confirming the available amenities in your room.
Be Mindful of Noise
Guests noted that some rooms had bright lights from windows and excessive noise, so consider requesting a quieter room if you're sensitive to light and sound.
Verify Pet Policy
If traveling with a pet, it's advisable to confirm the pet policy and associated charges in advance to avoid any surprises at check-in.
Check Smart TV Availability
If you prefer smart TVs, it's recommended to inquire about their availability as some guests expressed a preference for this feature.
Request Maintenance Checks
A few guests encountered issues with room facilities such as TV remotes and refrigerators, so requesting a maintenance check upon arrival could help address any potential issues early on.
Plan for Breakfast
While some guests enjoyed the breakfast, others found the options limited or the quality inconsistent, so it's advisable to set your expectations accordingly.
Inquire About Renovations
As the hotel is set to undergo renovations in December 2023, it might be worth checking for any potential disruptions or updated facilities during your stay.
Consider Room Location
Given feedback about the smell of dogs in some rooms, it might be beneficial to request a room in a pet-free or well-ventilated area if this is a concern for you.
Location
900 Woody Jones Boulevard, Florence, SC 29501
What's nearby
- Florence Civic Center261 yd
- Magnolia Mall0.6 mi
- Beth Israel Congregation3.6 mi
- Florence Little Theatre4.3 mi
- Florence County Museum4.3 mi
- Mcleod Regional Medical Center4.7 mi
- Florence Amtrak Station4.8 mi
- Florence Stockade5.4 mi
- Eastern Carolina Agricultural Fair11.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites by Hilton Florence
Low season | March |
|---|---|
High season | November |
Average price (weeknight) | $158 |
Average price (weekend night) | $184 |
When to book a room at Home2 Suites by Hilton Florence
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Home2 Suites by Hilton Florence
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Value for money | 8.3 |
|---|---|
Distance to city center | 4.5 mi |
Nearest Airport | Florence |
Distance to airport | 6.7 mi |
Everything you need to know for your stay in Florence
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