Located in a stellar location in Florence, Hotel Santa Maria Novella is a 4-star property that makes it easy for guests to reach many interesting sites and destinations. The property features a classical style throughout and is evidenced in all 71 rooms on the property. The hotel is family-friendly, and both English and Italian are spoken on the property.
Guests at this property can choose from a wide range of rooms including single rooms, deluxe rooms, superior rooms of various sizes, family rooms and suites. The rooms all feature individual décor, as well as free WiFi and wired Internet, flat-screen TVs with satellite channels, premium bedding, turndown service, a minibar, phone, and free bottled water.
Guests of the hotel are offered a complimentary buffet breakfast from 7AM to 10:30 AM each morning. Some of the other hotel amenities include fitness facilities, conference space, a lounge, rooftop terrace, and a face. It also offers a 24hr front desk. Services for dry cleaning and laundry are available, too.
Guests who stay at the property will be just a few steps from Santa Maria Novella Basilica and Museum. They will also be close to Florence Baptistery and the Cathedral of Saint Mary of the Flower. Pitti Palace and Ponte Vecchio are nearby, as well. Guests will find plenty of places where they can dine in the area. A few examples include Ciro and Sons, Buca Lapi, La Menagere, and Trattoria Mario.
Services and conveniences
General
Basics
Bathroom
Kitchen
Dining
Media and entertainment
Accessibility and suitability
Parking and transportation
Laundry
Family friendly
Bedroom
Workspace
Things to do
Health and safety
Spa
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a complimentary buffet breakfast, fitness facilities, a rooftop terrace, and a lounge. Additionally, guests can enjoy services such as dry cleaning, laundry, and a 24-hour front desk.
What can guests expect from the hotel's location?
Guests will be just a few steps from Santa Maria Novella Basilica and Museum, close to Florence Baptistery and the Cathedral of Saint Mary of the Flower. The hotel is also nearby Pitti Palace and Ponte Vecchio, with plenty of dining options in the area.
How is the hotel's customer service?
Guests have praised the hotel staff for being friendly, helpful, and attentive. The staff has been described as genuinely friendly and excellent, making guests feel special and providing exceptional service.
What are guests saying about the hotel's cleanliness?
Guests have highlighted the hotel's cleanliness, with immaculate rooms and well-stocked amenities. The housekeeping staff has been commended for maintaining immaculate rooms and providing exceptional service.
What are the best times to visit the hotel?
The hotel's high season is in June, offering a great opportunity to enjoy the central location and walking distance to everything. The low season in December still provides a wonderful experience with the added advantage of the hotel's prime location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Guests appreciated the complimentary buffet breakfast, which offers a variety of options and is a great way to start the day.
Consider the Apartment Option
Some guests enjoyed staying in the apartment offered by the hotel, which provided spacious and comfortable accommodation, ideal for families or larger groups.
Explore Nearby Dining Options
While the hotel offers dining facilities, guests suggested exploring nearby restaurants for dinner, as they found the hotel's restaurant and bar to be a bit overpriced with limited options.
Be Mindful of Noise Levels
Some rooms may experience noise from the bar and restaurant, especially on lower floors. Guests recommended requesting rooms away from these areas for a quieter stay.
Check for Room Upgrades
Some guests were pleasantly surprised with complimentary room upgrades, so it might be worth inquiring about this possibility during check-in.
Utilize the Rooftop Terrace
The hotel's rooftop terrace offers a great space to relax and enjoy a drink while taking in the stunning views of the city and Santa Maria Novella.
Take Note of Room Odors
A few guests mentioned encountering unusual odors in certain areas of the hotel, so it's advisable to be aware of this and communicate any concerns to the staff.
Consider the Apartment's Entrance
If staying in the apartment, be aware that it shares an entrance with other properties, and there were occasional unpleasant smells near the lift.
Be Mindful of WiFi Connectivity
Some guests experienced issues with WiFi due to thick walls, but management could potentially address this with a WiFi extender for improved connectivity.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | June |
Average price (weeknight) | $219 |
Average price (weekend night) | $676 |
Value for money | 8.6 |
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Distance to city center | 0.3 mi |
Nearest Airport | Florence Peretola |
Distance to airport | 3.4 mi |