Hotel Santa Maria Novella

The hotel offers a complimentary buffet breakfast, fitness facilities, a rooftop terrace, and a lounge. Additionally, guests can enjoy services such as dry cleaning, laundry, and a 24-hour front desk.

Guests will be just a few steps from Santa Maria Novella Basilica and Museum, close to Florence Baptistery and the Cathedral of Saint Mary of the Flower. The hotel is also nearby Pitti Palace and Ponte Vecchio, with plenty of dining options in the area.

Guests have praised the hotel staff for being friendly, helpful, and attentive. The staff has been described as genuinely friendly and excellent, making guests feel special and providing exceptional service.

Guests have highlighted the hotel's cleanliness, with immaculate rooms and well-stocked amenities. The housekeeping staff has been commended for maintaining immaculate rooms and providing exceptional service.

The hotel's high season is in June, offering a great opportunity to enjoy the central location and walking distance to everything. The low season in December still provides a wonderful experience with the added advantage of the hotel's prime location.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the complimentary buffet breakfast, which offers a variety of options and is a great way to start the day.

Some guests enjoyed staying in the apartment offered by the hotel, which provided spacious and comfortable accommodation, ideal for families or larger groups.

While the hotel offers dining facilities, guests suggested exploring nearby restaurants for dinner, as they found the hotel's restaurant and bar to be a bit overpriced with limited options.

Some rooms may experience noise from the bar and restaurant, especially on lower floors. Guests recommended requesting rooms away from these areas for a quieter stay.

Some guests were pleasantly surprised with complimentary room upgrades, so it might be worth inquiring about this possibility during check-in.

The hotel's rooftop terrace offers a great space to relax and enjoy a drink while taking in the stunning views of the city and Santa Maria Novella.

A few guests mentioned encountering unusual odors in certain areas of the hotel, so it's advisable to be aware of this and communicate any concerns to the staff.

If staying in the apartment, be aware that it shares an entrance with other properties, and there were occasional unpleasant smells near the lift.

Some guests experienced issues with WiFi due to thick walls, but management could potentially address this with a WiFi extender for improved connectivity.