Best Western Gateway to The Keys

Very clean room with comfortable bed, and good a/c, nice and clean bathroom, convenient mini fridge and microwave. I needed to get some rest and peace of mind, and I was glad to have chosen to stay here. Other places I have stayed at nearby were not this clean and reassuring. If I ever need to stay in the area again, I will stay here. I will probably use a different booking company which was the only problem I encountered, but it is not related to the hotel itself, as they were patient and helpful in dealing with that issue with me. I had a puzzling experience in relation to the booking company, in that my payment to the online booking company went through, but their payment to the hotel did not. Never happened to me with any other online hotel booking company before--very odd. But as I said above, that's not the hotel's fault. The hotel staff were patient in explaining it to me, and professional about dealing with it.

Staff was nice and accomodating, had excellent ideas for local excusrions Had to wait until 4 pm to check in. That and they had difficulty getting the rooms clean for other guests from discussions of guests in the lobby who had been there a few days.

Everything. This will always be the place we stay in Homestead. Nothing.

Everything was good except whole reason I chose this hotel was the jacuzzi and it didn't work because was being painted. You should say it is if it wasnt. I called before booking and was told it was working. The fact the hot tub was shut down.

this was the 2nd time in 6 months that i have stayed at this location. always clean,friendly staff and accommodating. Annie at the front desk is awesome. No real issues at all not a ordeal by any means but the t.v channel listings need to be updated. some lobby staff could be more educated on online booking reservations.