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Hospitality, friendly employees, decent impression
Friendly staff and good location Very small bathroom
the staff were very welcoming and pleasant, the buffet breakfast was complete and delicious The room comfort did not match the wonderful charm of the hotel.
I t's really a Chalet in front of a Lake. If you are on Honey moon or want to make you wife happy. I suggest you book this one.People are very friendly and helpfull. I enjoy it a lot.
This is a very beautiful hotel in the countryside of Interlaken, you can breeze the fresh air from lake Brienz. Three star hotel with good and clean facilities. The network connection is not that good, there's no use-able wireless, and only one wire connection in the conference room. People have to struggle for that resource...
We loved this Chalet. It was so cozy and beautiful. It was probably our favorite place out of all of the hotels we stayed during the trip. No
The staff was very friendly and the atmosphere was relaxed. I particularly liked the fact that many things were not only allowed but welcomed (like bringing pets with you, swimming at the lake), this gave the place a pleasant atmosphere. No.
Perfect location with complimenting staff.
Everything is perfect. Location is not far from center, easy to travel by bus and very beautiful lake. Nothing
we really enjoyed it, unfortunately only one night...
We stayed in Hotel Chalet Du lac for two nights in mid February. The hotel was really lovely, friendly, helpful staff. The rooms were a good size and were very clean. We were lucky and given a lake view which was stunning. The food in the hotel was excellent and we were not disappointed for breakfast, lunch or dinner. The rooms were lovely and warm and the beds were very comfortable. I especially loved that there was a little wall heater in the bathroom! Overall, a wonderful place to stay and we would love to stay there again. There was nothing I didn't like about the hotel
Great location; wonderful restaurant, both for the included breakfast and for dinner, where we joined many locals who come for the great food. Not cheap; we paid 180 CHF (about $175)/night for a double room with lake-view balcony. Not their fault; just a poor exchange rate at this time.
perfect location next to the lake, free parking, great breakfast
Everything - view, staff, breakfasts, proximity to bus line, which takes you dfrectly to train station.
The warm hospitality, the location in front of the lake, and the staff who were the owners of the hotel made my trip to Interlaken unforgetable!!!
excellent staff, great location and most amazing views room furniture quality can improve but otherwise it was very clean
The location, right next to the boat quai and bus stop. The hotel's decor and atmosphere, which I felt to be old and boring. The lady owner's dry and rude demeanor, which made me feel not welcome. The way this lady speaks to customers totally offsets the very good efforts and courtesy of her son, who was very nice.
Awesome both scenary and cuisine.
Situated on a lake with beautiful views. Service and cleanliness were fine. Room layout rediculous. TV facing bed, but no headboard, so impossible to watch TV, or read, or anything except lay flat. Bed backed on to empty bookshelves. Also lousy selection of TV channels. Only English channel was CNN, why no BBC?
The staff at The Kreuz were very helpful and we would have stayed there again on the way back from Italy but they had their well deserved holiday for couple of weeks. The cleanliness was exceptional, thanks to the cleaners for that. A very busy hotel and the restaurant seems very popular with the locals as well so all in all excellent, Will be back if we go to Switzerland again. No.
All was ok. I didn't find shower gel in the bathroom.
Nice and friendly staff. Clean and comfortable room. High quality restaurant. Good breakfast service. Internet and car parking facilities. Easy access to Luzern by train.
Special croissants which were gluten-free had been made for my breakfast. Staff were helpful and friendly. Food was good (dinner & breakfast). A good stop-over place travelling through Switzerland. Enough shops in the small town for everyday items. Not too far from Lucerne and its attractions.
Unusual friendliness of staff. Excellent "continental" breakfast (much more than croissant and one coffee). Nil.
Quiet location. Check in a bit cold as we did not speak German.
location, cleaniness, friendly staff, spacious rooms.
Very kid friendly, comfortable bed, free parking
We got to the hotel late but the staff took the time immediately to ensure we got our room and a quick tour of the hotel. Room was clean, met all of our expactation and then some. We would definately stay there again and recommend to others. It was a little noisy. Walls were thin and it was quite noisy until late night (or early morning).....
Good value of the money, quick check-in/out. Hotel parking lot was full
Clean hotel, great breakfast, friendly staff. Wish breakfast had started earlier so we could have caught an earlier train.
Attention to detail on everything that would make guests feel very comfortable, at home; e.g. plates of dried/fresh fruits and nuts in various places give a very warm welcome to guests. Simon's cuisine was definitely the best, something to look forward to after a day's outing in the Alps.
Center of village, staff attitude, close to tourist atractions, parking, clearness of room' rich breakfast room size very small
The hotel is kept very clean and in a good location to explore the surrounding mountains and lakes. Ample free parking for guests. If you plan on eating in the restaurant or bistro make sure you bring a book or because you will be in for a long wait. The food is really overpriced (chf 40.- for 6 shrimps in a plain curry) and some of the serving staff can't seem to motivate themselves to be friendly to their guests. Although in their rooms they promote the local water to be the best in the world, don't try to order a glass of tap water in the restaurant (with a 2 course meal and wine), they won't like it and will tell you so whilst pushing for you to order expensive bottled water. The hotel lobby gets used as an office by the management tohave difficult meetings with their staff, which can lead to awkward situations in which the guests are asked to leave!
Beautifull modern renovated hotel in the centre of Meiringen, with very friendly and helpfull staff. Great breakfast buffet and a fine restaurant. Our room was light, clean and pleasant to stay in. We would definitely recomend this hotel! A little fridge in the room would have been nice and the diner prices in the restaurant are relatively high. Because of perfect location in the centre it's easy to find an alternative restaurant nearby.
Beautiful location on the Brinz lake (we stayed in a room with lake view and balcony). Interlaken minutes away if driving or bus. The bed was extremely soft even caused backache. No fridge in the room (however ask the staff and use some restaurant's fridge downstairs).
the view is the best no thing
Excellent location on the water. All the staff were super helpfull. Restaurant was unexpectedly nice, good breakfast included.
Location in front of the lake No Internet Aceese in the room