Things to do
Services and conveniences
Basics
Pool and spa
Family friendly
Parking and transportation
Kitchen
Accessibility and suitability
Laundry
Health and safety
Bathroom
Outdoor
Workspace
General
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in May, and the high season is in August. Consider visiting in May for a quieter experience or in August for a livelier atmosphere.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is generally clean, but some have experienced issues with cleanliness, such as dirty rooms and unpleasant smells. The hotel staff is attentive and responsive to cleaning concerns.
Is parking available at the hotel?
Yes, the hotel offers parking for guests, providing convenience for those traveling by car.
What can guests expect from the food quality at the hotel?
The hotel offers a complimentary breakfast and has a bar next to the swimming pool. While some guests have mentioned enjoying the food, others have found the breakfast to be repetitive.
How is the customer service at the hotel?
Guests have had mixed experiences with customer service. Some have praised the staff for being friendly and helpful, while others have encountered unfriendly and unhelpful behavior from the reception and driver.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony overlooking the mountains for stunning views.
Utilize the Shuttle Service
Guests appreciated the hotel's shuttle service, particularly highlighting the friendly and available staff, such as Nicola, the shuttle driver.
Consider Noise Levels
Some guests mentioned that the walls are thin, and noise from cleaning and neighboring rooms can be disruptive, so light sleepers may want to take this into account.
Take Advantage of the Indoor Pool
The indoor pool was praised for being well-maintained and a great spot for relaxation.
Be Mindful of Room Allocation
A few guests experienced issues with room allocation, with one guest receiving a room without a number initially, so it may be beneficial to confirm room details upon arrival.
Explore Nearby Attractions
The hotel's location was praised for its proximity to various attractions, including Cava dell'Isola Beach, Citara Beach, and Poseidon Thermal Gardens, making it convenient for guests to explore the area.
Consider Transportation to the Beach
While the hotel is near the beach, some guests found the walk challenging, so it may be worth considering alternative transportation options.
Plan Around High Season
As August is considered the high season, guests may want to plan their visit accordingly to avoid potential crowding.
Address Concerns Promptly
If there are any issues with the room or noise levels, guests are encouraged to communicate with the staff promptly to seek resolution.
Keep Valuables Secure
Some guests had concerns about the hotel holding important documents like passports, so it's advisable to request the return of such items promptly.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |