Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Excellent wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
8.5 "Great service."8.3 "83% said the
reception staff was great ." 8.8 "88% thought theservice was very professional ." 10.0 "Lovely bar service , according to 100%." 8.3 "83% werehappy with the shuttle service ." -
7.0 "Good location."
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6.2 "Average value."5.4 "54% thought it was
adequately priced ." -
5.9 "Breakfast is mediocre."
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5.6 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 6.6 "Only 66% saidrooms were big enough ." 5.6 "56% said theview was so-so ." -
5.4 "Internet is average."5.4 "54% thought it was
adequately priced ." 5.1 "51% thought thewifi quality was ok ."
Overall Rating
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8.6 "Great service."9.4 "94% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
7.2 "Good location."8.0 "
Easily accessible by car , said 80%." -
6.9 "Average comfort."7.0 "70% thought
rooms were spacious ." -
6.4 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 7.0 "70% thoughtrooms were spacious ." -
5.8 "Average value."5.1 "51% thought it was
adequately priced ." -
5.6 "Breakfast is mediocre."
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5.2 "Internet is average."5.1 "51% thought it was
adequately priced ." 5.1 "51% thought thewifi quality was ok ."
Overall Rating
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9.1 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
6.9 "Location is acceptable."
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6.5 "Average value."5.3 "53% thought it was
adequately priced ." -
6.3 "Breakfast is mediocre."
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5.7 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
5.3 "Internet is average."5.1 "51% thought the
wifi quality was ok ." 5.3 "53% thought it wasadequately priced ." -
5.1 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." 6.2 "Only 62% saidrooms were big enough ."
Overall Rating
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9.2 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." -
9.1 "Incredible bar."
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8.7 "Great service."8.6 "86% said the
reception staff was great ." -
6.9 "Location is acceptable."
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6.7 "Average value."
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6.1 "Breakfast is mediocre."
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6.0 "Vibe was decent."
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5.6 "Average comfort."6.5 "Only 65% said
rooms were big enough ." 6.6 "Beds were acceptable for 66%." -
5.4 "Internet is average."
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5.2 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." 6.5 "Only 65% saidrooms were big enough ." 6.6 "Beds were acceptable for 66%."
Overall Rating
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8.1 "Great service."8.8 "88% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
6.7 "Location is acceptable."
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6.4 "Average comfort."6.9 "Only 69% said
rooms were big enough ." -
6.1 "Average value."
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5.1 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." 6.9 "Only 69% saidrooms were big enough ." -
5.1 "Internet is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
Complimentary breakfast should be included. Pool should be open for longer.
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4.8review from
Seems in need of a renovation - lots of things in room not quite right. TV didn'the work, A/Canadian struggled, ripped blind, stained carpet. Didn'the like paying for WiFi separate, but when I did, slow, slow, slow.
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3.4review from
Starting with the stringy towels (The kind that you would use to wash the dog) The one bar of soap, very small. The $9.95 a day charge for internet. The security bar for th door that was loose and stuck thought I was stuck in the room. No refrigerator and a small ice bucket. It help exactly two small glasses of ice. I was shocked that this was a Sheraton The desk clerks new nothing about our event or that the event had a block of rooms reserved. I will not stay there again.
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10.0review from
Lots of amenities, pool, fitness center, nice lounge So large parking is sometimes a bit far, however, plenty space available.
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2.0review from
The nice part of the hotel was the location and appearance. The worst part was being accused of stealing by w staff member who was not on the clock. She called my boyfriend and I "these people". Her tone of voice and attitude was completely uncalled for especially at 4am. Also the room above mine smelled like cigarettes because the people above were smoking. My room has no fridge so I could not store the food I paid for so that was thrown away and a waste of money. In the morning my breakfast order was messed up twice which was also paid for. The room above or below mine was playing music till 5am. My boyfriend and I had no sleep.
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6.8review from
Clean hotel, comfortable beds -Very difficult to locate even with GPS -Sink was made for hobbits -Who doesn't offer free wifi with the hotel room these days? -Staff seemed untrained and uninformed about the local area or between shifts (the night shift didn't really know how to handle misinformation between different shifts)
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4.5review from
Entering the premises from highway is awkward and puzzle-like, even with GPS. It is advertised as a non-smoking premises, while our room had a strong, terrible odor of stale tobacco smoke!
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7.4review from
The staff was fantastic. The hotel was beautiful and had everything you could want. The mattress was warped and we could not get comfortable.
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7.3review from
The comfort of the room, access to the pool, room service, the price, and the quick check in and out. What I didn't like was that me and my children were placed in a room (some short in communication between front desk and person checking the room), with a man we did not know. He was coming out of the bathroom, when we entered the room. Thank God he was nice, and also very understanding. That could have turned out bad since my daughter was the first to enter the room.
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6.0review from
the pool was nice for the kids and we had adjoining rooms off the highway so the noise we were not used too
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7.2review from
Very clean hotel. Seemed well run. Parking was difficult
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5.6review from
convenient location
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6.8review from
Clean hotel, comfortable beds -Very difficult to locate even with GPS -Sink was made for hobbits -Who doesn't offer free wifi with the hotel room these days? -Staff seemed untrained and uninformed about the local area or between shifts (the night shift didn't really know how to handle misinformation between different shifts)
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7.4review from
The staff was fantastic. The hotel was beautiful and had everything you could want. The mattress was warped and we could not get comfortable.
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7.3review from
The comfort of the room, access to the pool, room service, the price, and the quick check in and out. What I didn't like was that me and my children were placed in a room (some short in communication between front desk and person checking the room), with a man we did not know. He was coming out of the bathroom, when we entered the room. Thank God he was nice, and also very understanding. That could have turned out bad since my daughter was the first to enter the room.
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7.2review from
Very clean hotel. Seemed well run. Parking was difficult
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4.8review from
Seems in need of a renovation - lots of things in room not quite right. TV didn'the work, A/Canadian struggled, ripped blind, stained carpet. Didn'the like paying for WiFi separate, but when I did, slow, slow, slow.
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3.4review from
Starting with the stringy towels (The kind that you would use to wash the dog) The one bar of soap, very small. The $9.95 a day charge for internet. The security bar for th door that was loose and stuck thought I was stuck in the room. No refrigerator and a small ice bucket. It help exactly two small glasses of ice. I was shocked that this was a Sheraton The desk clerks new nothing about our event or that the event had a block of rooms reserved. I will not stay there again.
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2.0review from
The nice part of the hotel was the location and appearance. The worst part was being accused of stealing by w staff member who was not on the clock. She called my boyfriend and I "these people". Her tone of voice and attitude was completely uncalled for especially at 4am. Also the room above mine smelled like cigarettes because the people above were smoking. My room has no fridge so I could not store the food I paid for so that was thrown away and a waste of money. In the morning my breakfast order was messed up twice which was also paid for. The room above or below mine was playing music till 5am. My boyfriend and I had no sleep.
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4.5review from
Entering the premises from highway is awkward and puzzle-like, even with GPS. It is advertised as a non-smoking premises, while our room had a strong, terrible odor of stale tobacco smoke!
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6.0review from
the pool was nice for the kids and we had adjoining rooms off the highway so the noise we were not used too
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5.6review from
convenient location
