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Sheraton Framingham Hotel & Conference Center

1657 Worcester Road, Framingham, MA 01701, United States

+1 508 879 7200

$128+

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Hotels / United States / Massachusetts / Framingham

Sheraton Framingham Hotel & Conference Center - Framingham - Building

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Sheraton Framingham Hotel & Conference Center - Framingham - Bedroom

Sheraton Framingham Hotel & Conference Center - Framingham - Bar

Sheraton Framingham Hotel & Conference Center - Framingham - Pool

Provided by ICE Portal

Overall guest ratings

7.9/10 Good

Based on 1,371 reviews

See all reviews

Review highlights

Wellness Area

8.9
Service

8.4
Location

7.3
WiFi

3.8

Good to know

Comfortable beds

Nearby

About

Conveniently located 18 miles from charming downtown Boston, the Sheraton Framingham Hotel & Conference Center is a top choice for business or leisure. Near three major interstates, we offer the benefits of the city without the cost or congestion. With a new executive conference center covering 22,000 square feet, we offer varied meeting packages to streamline the planning process in our state-of-the-art learning facility. Then recharge in your own way at Sheraton Fitness. Relax in one of our newly renovated guest rooms, all featuring the Sheraton Signature Sleep Experience as well as a 32” flat screen HD television. Choose a Sheraton Club Room and receive complimentary breakfast and hors d'oeuvres in our private lounge.

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Amenities

Wi-Fi
Fitness center
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Business center
Car rental
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
24 hour front desk
Safe
Storage available
ATM on-site
Concierge service
Gift shop
Air-conditioned
Coffee shop
Sauna
Internet (surcharge)
Free parking
Wedding services

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 1,371 reviews

Wellness Area

8.9 "Very nice wellness & sports facilities."
Service

8.4 "Great service."
Location

7.3 "Good location."
Value for money

5.4 "Average value."
Room

5.3 "Rooms are ok."
WiFi

3.8 "Internet is poor."

Overall Rating

Based on 466 reviews

Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."

8.3 "83% said the reception staff was great."

9.6 "96% thought the service was very professional."
Location

7.2 "Good location."
Comfort

6.7 "Average comfort."
Room

5.6 "Rooms are ok."

6.4 "Only 64% said rooms were clean enough."
Breakfast

4.9 "Breakfast is below average."

4.4 "56% said the breakfast was too expensive."
Value for money

4.8 "Value below average."

3.7 "63% thought it was overpriced."

4.4 "56% said the breakfast was too expensive."

2.2 "The price was too high for 78%."
WiFi

3.8 "Internet is poor."

3.7 "63% thought it was overpriced."

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Overall Rating

Based on 603 reviews

Wellness Area

8.8 "Very nice wellness & sports facilities."

9.3 "top-notch fitness area, thought 93%."
Service

8.3 "Great service."

9.1 "91% found the staff to be very friendly."

9.5 "95% thought the service was very professional."
Pool

7.9 "Good pool."
Location

7.2 "Good location."

7.4 "Easily accessible by car, said 74%."
Cleanliness

5.8 "Average cleanliness."

5.8 "Only 58% said rooms were clean enough."
Value for money

5.1 "Average value."
Breakfast

4.9 "Breakfast is below average."

4.8 "52% said the breakfast was too expensive."
Room

4.5 "Rooms are not good."

1.3 "87% complained about the bathroom."

0.2 "98% thought they were poorly maintained."

1.4 "For 86%, the rooms looked old."

0.0 "100% criticized the small bathroom."

3.8 "62% were unsatisfied with the kitchenette."
WiFi

3.7 "Internet is poor."

3.3 "67% thought it was overpriced."

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Overall Rating

Based on 150 reviews

Service

8.6 "Great service."

8.2 "82% said the reception staff was great."
Location

7.2 "Good location."
Comfort

6.3 "Average comfort."
Value for money

5.8 "Average value."
Breakfast

5.6 "Breakfast is mediocre."
Vibe

5.4 "Vibe was decent."
Room

5.4 "Rooms are ok."

6.0 "Only 60% said rooms were clean enough."
WiFi

3.7 "Internet is poor."

4.0 "60% thought it was overpriced."

View all review categories

Overall Rating

Based on 150 reviews

Service

7.6 "Good service."

8.5 "85% found the staff to be very friendly."

7.2 "72% said the reception staff was great."
Comfort

7.4 "High comfort."

7.8 "78% said the beds were comfortable."

7.7 "77% thought rooms were spacious."
Location

6.6 "Location is acceptable."
Cleanliness

6.1 "Average cleanliness."

6.0 "Only 60% said rooms were clean enough."
Room

5.5 "Rooms are ok."

6.0 "Only 60% said rooms were clean enough."
Value for money

5.1 "Average value."
WiFi

3.5 "Internet is poor."

3.5 "65% thought it was overpriced."

View all review categories

Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

Good to know

"Comfortable beds"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

4.8

review from

Seems in need of a renovation - lots of things in room not quite right. TV didn'the work, A/Canadian struggled, ripped blind, stained carpet. Didn'the like paying for WiFi separate, but when I did, slow, slow, slow.

Reviewed Sep 2016
3.4

review from

Starting with the stringy towels (The kind that you would use to wash the dog) The one bar of soap, very small. The $9.95 a day charge for internet. The security bar for th door that was loose and stuck thought I was stuck in the room. No refrigerator and a small ice bucket. It help exactly two small glasses of ice. I was shocked that this was a Sheraton The desk clerks new nothing about our event or that the event had a block of rooms reserved. I will not stay there again.

Reviewed Jun 2016
10.0

review from

Lots of amenities, pool, fitness center, nice lounge So large parking is sometimes a bit far, however, plenty space available.

Reviewed May 2016
2.0

review from

The nice part of the hotel was the location and appearance. The worst part was being accused of stealing by w staff member who was not on the clock. She called my boyfriend and I "these people". Her tone of voice and attitude was completely uncalled for especially at 4am. Also the room above mine smelled like cigarettes because the people above were smoking. My room has no fridge so I could not store the food I paid for so that was thrown away and a waste of money. In the morning my breakfast order was messed up twice which was also paid for. The room above or below mine was playing music till 5am. My boyfriend and I had no sleep.

Reviewed Jan 2016
6.8

review from

Clean hotel, comfortable beds -Very difficult to locate even with GPS -Sink was made for hobbits -Who doesn't offer free wifi with the hotel room these days? -Staff seemed untrained and uninformed about the local area or between shifts (the night shift didn't really know how to handle misinformation between different shifts)

Reviewed Dec 2015
4.5

review from

Entering the premises from highway is awkward and puzzle-like, even with GPS. It is advertised as a non-smoking premises, while our room had a strong, terrible odor of stale tobacco smoke!

Reviewed Sep 2015
7.4

review from

The staff was fantastic. The hotel was beautiful and had everything you could want. The mattress was warped and we could not get comfortable.

Reviewed Apr 2015
7.3

review from

The comfort of the room, access to the pool, room service, the price, and the quick check in and out. What I didn't like was that me and my children were placed in a room (some short in communication between front desk and person checking the room), with a man we did not know. He was coming out of the bathroom, when we entered the room. Thank God he was nice, and also very understanding. That could have turned out bad since my daughter was the first to enter the room.

Reviewed Oct 2010 by Anonymous
6.0

review from

the pool was nice for the kids and we had adjoining rooms off the highway so the noise we were not used too

Reviewed Aug 2010 by Anonymous
7.2

review from

Very clean hotel. Seemed well run. Parking was difficult

Reviewed Oct 2008 by Anonymous
5.6

review from

convenient location

Reviewed Jun 2008 by Anonymous

10.0

review from

Lots of amenities, pool, fitness center, nice lounge So large parking is sometimes a bit far, however, plenty space available.

Reviewed May 2016

6.8

review from

Clean hotel, comfortable beds -Very difficult to locate even with GPS -Sink was made for hobbits -Who doesn't offer free wifi with the hotel room these days? -Staff seemed untrained and uninformed about the local area or between shifts (the night shift didn't really know how to handle misinformation between different shifts)

Reviewed Dec 2015
7.4

review from

The staff was fantastic. The hotel was beautiful and had everything you could want. The mattress was warped and we could not get comfortable.

Reviewed Apr 2015
7.3

review from

The comfort of the room, access to the pool, room service, the price, and the quick check in and out. What I didn't like was that me and my children were placed in a room (some short in communication between front desk and person checking the room), with a man we did not know. He was coming out of the bathroom, when we entered the room. Thank God he was nice, and also very understanding. That could have turned out bad since my daughter was the first to enter the room.

Reviewed Oct 2010 by Anonymous
7.2

review from

Very clean hotel. Seemed well run. Parking was difficult

Reviewed Oct 2008 by Anonymous

4.8

review from

Seems in need of a renovation - lots of things in room not quite right. TV didn'the work, A/Canadian struggled, ripped blind, stained carpet. Didn'the like paying for WiFi separate, but when I did, slow, slow, slow.

Reviewed Sep 2016
3.4

review from

Starting with the stringy towels (The kind that you would use to wash the dog) The one bar of soap, very small. The $9.95 a day charge for internet. The security bar for th door that was loose and stuck thought I was stuck in the room. No refrigerator and a small ice bucket. It help exactly two small glasses of ice. I was shocked that this was a Sheraton The desk clerks new nothing about our event or that the event had a block of rooms reserved. I will not stay there again.

Reviewed Jun 2016
2.0

review from

The nice part of the hotel was the location and appearance. The worst part was being accused of stealing by w staff member who was not on the clock. She called my boyfriend and I "these people". Her tone of voice and attitude was completely uncalled for especially at 4am. Also the room above mine smelled like cigarettes because the people above were smoking. My room has no fridge so I could not store the food I paid for so that was thrown away and a waste of money. In the morning my breakfast order was messed up twice which was also paid for. The room above or below mine was playing music till 5am. My boyfriend and I had no sleep.

Reviewed Jan 2016
4.5

review from

Entering the premises from highway is awkward and puzzle-like, even with GPS. It is advertised as a non-smoking premises, while our room had a strong, terrible odor of stale tobacco smoke!

Reviewed Sep 2015
6.0

review from

the pool was nice for the kids and we had adjoining rooms off the highway so the noise we were not used too

Reviewed Aug 2010 by Anonymous
5.6

review from

convenient location

Reviewed Jun 2008 by Anonymous

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