Pros (+) Hot water in shower was GREAT! So many places now have like warm water.
Cons (-) I would have liked a toilet seat bidet attachment option.
3 stars
Sheraton Framingham Hotel & Conference Center
Photos of Sheraton Framingham Hotel & Conference Center
Overview
The Sheraton Framingham Hotel & Conference Center is close to I-90 for easy access to downtown Boston and makes a great destination for business and leisure travelers alike. The hotel offers oversized flat-screen TVs in all guest rooms, as well as work desks and Sheraton signature bedding and linens. The hotel also has two onsite restaurants for guest dining, as well as a fitness center, and indoor pool, and a seasonal outdoor pool and lounge area.
The Sheraton Framingham Hotel & Conference Center features a variety of meeting spaces that can be adapted for all kinds of conferences, weddings, and other special events. The hotel also provides an event planning staff and catering assistance, as well as AV equipment for all events at the property. There is a complimentary shuttle that takes guests anywhere within a five-mile radius, including the nearby Natick Mall. The hotel also offers a 24-hour business center for guest use and provides breakfast options for a fee. Guests can choose from a buffet, full American breakfast, grab-n-go options, or a hot breakfast. There is also a traditional continental breakfast option.
The Link Cafe in the lobby area features Starbucks coffee, as well as light sandwiches, pastries, and snacks and drinks. This non-smoking hotel offers a concierge desk and onsite laundry facilities for guests. There is also a 24-hour front desk, which can assist with car rental and other guest needs. The hotel has accessible guest rooms and offers room service to all guests. There are 375 guest rooms and suites at this hotel, which all offer comfortable, modern accommodations and updated baths with deluxe amenities.
Latest deals for Sheraton Framingham Hotel & Conference Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Sheraton Framingham Hotel & Conference Center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Upper floors accessible by elevator
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Sofa
- Carpeted
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Pool and spa
- Sauna
- Pool
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Fold-up bed
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Pool table
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Framingham Hotel & Conference Center
7.5
Good
551 verified ratings
Wonderful
209
Very good
72
Good
81
Okay
51
Fair
66
Mediocre
21
Poor
51
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the rooms, citing issues such as dog hair, flies, and unclean bathrooms. Service complaints also emerged, with guests feeling that staff were unhelpful or rude in addressing their concerns. Additionally, the location posed challenges for some, making access to the hotel difficult. While there were some positive mentions of staff friendliness and overall cleanliness during certain stays, the majority of feedback highlighted these negative aspects.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
329 reviews
7.6 out of 10
73 reviews
9.6 out of 10
1 review
5 out of 10
1 review
7.8 out of 10
11 reviews
All reviews
Pros (+) The restaurant food and bar selection were great! Staff was also excellent.
Cons (-) More comfortable bed or mattress pad; King bed was very firm. The tub molding was also peeling a bit; can tell the hotel could use a bit of a “face lift.”
Pros (+) The breakfast was ok. The bed very comfortable
Pros (+) Nice looking loby.
Cons (-) Free parking and breakfast
Cons (-) Complimentary breakfast should be included. Pool should be open for longer.
Pros (+) Seems in need of a renovation - lots of things in room not quite right. TV didn'the work, A/Canadian struggled, ripped blind, stained carpet. Didn'the like paying for WiFi separate, but when I did, slow, slow, slow.
Cons (-) Starting with the stringy towels (The kind that you would use to wash the dog) The one bar of soap, very small. The $9.95 a day charge for internet. The security bar for th door that was loose and stuck thought I was stuck in the room. No refrigerator and a small ice bucket. It help exactly two small glasses of ice. I was shocked that this was a Sheraton The desk clerks new nothing about our event...
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Pros (+) Lots of amenities, pool, fitness center, nice lounge
Cons (-) So large parking is sometimes a bit far, however, plenty space available.
Pros (+) The nice part of the hotel was the location and appearance.
Cons (-) The worst part was being accused of stealing by w staff member who was not on the clock. She called my boyfriend and I "these people". Her tone of voice and attitude was completely uncalled for especially at 4am. Also the room above mine smelled like cigarettes because the people above were smoking. My room has no fridge so I could not store the food I paid for so that was thrown away and a waste ...
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Pros (+) Clean hotel, comfortable beds
Cons (-) -Very difficult to locate even with GPS -Sink was made for hobbits -Who doesn't offer free wifi with the hotel room these days? -Staff seemed untrained and uninformed about the local area or between shifts (the night shift didn't really know how to handle misinformation between different shifts)
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at the hotel?
The hotel offers two onsite restaurants for guest dining, as well as a Link Cafe in the lobby area featuring Starbucks coffee, light sandwiches, pastries, and snacks and drinks.
Are there any nearby attractions or points of interest?
The hotel is close to various attractions, including Callahan State Park, Old Village Hall, and the Natick Mall, all within a short distance.
What are the hotel's room amenities?
All guest rooms feature oversized flat-screen TVs, work desks, and Sheraton signature bedding and linens, providing comfortable and modern accommodations.
How is the hotel's cleanliness and staff service?
Guests have praised the hotel for being clean and neat, with professional and friendly staff, ensuring a comfortable and pleasant stay.
Is there a shuttle service available for guests?
The hotel provides a complimentary shuttle that takes guests anywhere within a five-mile radius, including the nearby Natick Mall, offering convenient transportation for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room Away from Construction
Some guests reported issues with construction noise and power outages, so it may be wise to request a room away from any ongoing construction.
Opt for Early Check-in and Late Check-out
If you have specific timing needs, such as early check-in or late check-out, it's advisable to request these in advance, especially during busy weekends or events.
Request Room Service in Advance
If you anticipate needing room service, it's recommended to request it in advance, as some guests found the process to be less flexible.
Explore Nearby Attractions
Take advantage of the complimentary shuttle service to visit nearby attractions such as the Natick Mall and various parks, which can enhance your overall stay.
Check for Room Heating and Cooling
Prior to settling into your room, ensure that the heating and cooling systems are functioning properly, as some guests encountered issues with room temperature controls.
Inquire About Renovated Rooms
As the property is currently undergoing renovations, consider requesting a recently renovated room to ensure a more updated and modern accommodation experience.
Utilize the Event Planning Staff
If you're hosting an event at the hotel, take advantage of the event planning staff and catering assistance to ensure a smooth and successful gathering.
Verify Booking Charges
Double-check your booking charges to avoid any discrepancies, as some guests reported being charged for more nights than they had booked.
Plan for Dining Options
Be prepared for limited dining choices, especially if the restaurant offerings are not to your liking, and consider exploring nearby dining alternatives.
Confirm Room Amenities
If specific amenities are important to you, such as blackout curtains or toiletries, it's advisable to confirm their availability in your room before your stay.
Location
1657 Worcester Road, Framingham, MA 01701
What's nearby
- Framingham Reservoir No. 3 Dam and Gatehouse1 mi
- Framingham Reservoir No. 2 Dam and Gatehouse2 mi
- Framingham Town Common2.3 mi
- Edgell Library2.3 mi
- Framingham Plymouth Church2.4 mi
- Bowditch Field2.9 mi
- Learned Beach3.2 mi
- Danforth Art3.3 mi
- Framingham City Hall3.4 mi
- Framingham Amtrak Station3.4 mi
- Framingham Community Theater3.5 mi
- Garden in the Woods4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Framingham Hotel & Conference Center
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | July | $186 | $233 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 28% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Sheraton Framingham Hotel & Conference Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Framingham Hotel & Conference Center
FAQs when booking at Sheraton Framingham Hotel & Conference Center
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See most recommended stays in FraminghamGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.1 | 3.5 mi | Worcester | 20.3 mi |
Everything you need to know for your stay in Framingham
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