Cons: Left rear tire was low on air - the dash light was lit and they released the car that way
The gas tank wasn't all the way full. Range when I picked it up was 340 miles. When I filled the tank all the way it was over 400.
Jan 10 2017
Quick and Great Customer Service
Pros: Dropoff was quick, and they even gave me a ride back to campus.
Jun 5 2017
Generally great, but car had been smoked in.
Pros: The car ran fine, and the paperwork was quick and easy
Cons: The car had been smoked in previously. The smell was mostly gone but still occasionally noticeable.
Oct 10 2016
Pros: extremely responsive and friendly. Got me in and out very quickly.
Oct 24 2016
Cons: When i called, there was no Car available. I wasted couple of hours in reserving my car.
Pros: convenient and quick to do the rental - representative was courteous and efficient
Cons: ok not sure he charged me correctly - still waiting to see how the bill shakes out
May 8 2017
Pros: The car had good gas mileage and the pickup location was relatively close to home.
Cons: The agent at Hertz provided absolutely NO customer service. I arrived at 8:55, before the location opened, with a reservation. The first person in line. Still, he decided to process a group without a reservation before me. It took him 30 minutes to process that reservation since the car they had available wasn't clean. When he finally processed my car, they brought a dirty car. Later, when I was driving, I discovered the previous driver had spilled coffee all over the steering wheel which made it sticky and disgusting. Awful.