spacious rooms, very modern and luxury bathroom, wooden floors (clean)
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
Very quiet ! Not enough international TV channels
Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
Pleasent location and facilities
Pool area was very clean and tidy. Room was well decorated and a safe in your room was excellent. We felt that as a four star hotel there would have been tea and coffee making facilities in your room, very disappointed there was not. All hotels in England have this facility. The cost of the breakfast was also very expensive.
The fresh orange Jose in the reception desk The bath towel is old and bad smell , toilet is small , the building is very old but the furniture is new
It was near the location where I have a course Breakfast is too expensive, and wifi is not free. It would be nice if it would be included.
room was comfortable and it was a good price. not too far from the centre with lots of public transport.
clean free car park Calm Coffee machine and water The internet access is a RIP OFF !!!! Free of charge, the line is 512 K which is just ridiculeous in the 21rst century. The premium access is charged 10 euros per 24 hours for a promised 100 Mb line...I paid and I had 3 Mb !!!! Despite a complain, nothing back ! the bar is also very limited :(
Located near Lueisn Park and the staff being freindely and very helpful No
Nice TV, room very clean and well furnished.
Clean and modern no kettle in room
Thse staff was friendly, the room had nice view Windows could not be fully opened. Breakfast was not included and was expensive (15 euros)
There was a problem in that they had not booked a triple room, but this was sorted with minimal fuss in that they gave us an extra room for free. We were travelling with children, and although the menu etc did not have children;s options, and we were worried about being out of place at dinner, the restaurant staff were really kind and brought free ice cream and noodles for our younger children and made us feel at home. Nice to have swings and slide outside for them to play on too. Rooms reasonably spacious - quite nosiy from car park and main road, but no problem for us. Located just across the road from the fantastic Luisenpark, where we spent a whole day. The swimming pool was really nice but very cold! The hotel was further away from the main shops and restaurants than we expected, but a nice 15-20 min walk (through the amazing Wasserturm and fountain square - you must see the fountain at night).
the facilities, the shower in particular...
Modern and nice hotel, good location! Nice staff, good value for money!
The location was great to get to the centrum, staff was friendly and the hotel was very clean. Food not available on the weekends and no room service or fridge in the room.
I loved this hotel, modern big clean rooms, excellent breakfast, excellent value. After staying in some hotels in e.g. Denmark that were double the price and half as good, I really enjoyed this place. Only snag - a bit far from the train station. But this hotel is great.
breakfast was great parking at extra payment 12 euro, bed little bit too soft
The welcoming was good and the hotel very clean. Decoration was nice. Very good situation in the city. I had to wait so long for check in, the door of the bathroom was transparent and the room very small for the price I pay. Unfortunately they had to work at 10 am very close to my room and so I left earlier than I thought because the noise was impossible to stand!
Early Bird price, free computer to use It would have been nice to have public transit information sent with confirmation, e.g., taking train from Frankfurt airport disembarking in Mannheim at the Hauptbahnhof stop and tram directions from Hauptbahnhof to the hotel, including tram multi-use ticket fares.
The hotel was new, so the interior was modern too. I like that. One of my reasons to choose for Mercure Hotel mannheim am Rathaus. The temperature of the shower was fluctuating a lot. Then cold, then hot. Although I knew that there was no bath in the room, I always like to have a bath instead of only a shower. Censurship on the internetcomputer is something I canNOT appreciate. I could not visit some gay orientated sites. I do not like that at all that Mercure decides what is appropiate to see on the internet or not. I felt discriminated by that!
The cleanliness, location and comfort of bed I did not like the clear bathroom door. Not enough privacy for use.
This was our second stay at a well run hotel in a central position that is perfect for both sightseers and those who have business in the city area. On both occasions we have been troubled by overheating of the hotel in quite mild weather. It seems silly, and wasteful, to have to use the room air conditioner to counter the central heating, which we have found particularly overpowering in hallways. Breakfast is expensive at 15E when you cannot put it on the office expense account. Better to eat out.
I liked the convienence to the city. I did not care for the idea that the food was so expensive and the choice was small. Also I think that something should be worked out with the city so that paying a regular rate for parking the car could be reduced or eliminated.
location I booked a non smoking room but given a smoking room which had the most horrific odour of smoking in it. Value for money 1 out of 10.
excellent position and staff, spatious and quite rooms room service was not operating on one of the day during our stay; Internet connection was not free of charge;entrance had steps so we needed help to climb up with the baby trolley; it took several days and tries to get a confirmation of the availability of a babybed, maybe the email address on their website is not working
Beatiful building, great location, very modestly priced rooms, cheerful and attentive staff. Had a great stay there.
Stay was short and sweet - no disappointments save for no fig mustard with evening meal :-( See above
(1) The room (in particular bathroom) was meticulously clean, that means a lot to me (2) The non-smoker room was a real non-smoker, i.e. not alternating no
A beautiful hotel in a lovely location, well maintained and very good food. Having to leave after only 2 nights.
Hotel was lovely, staff were friendly and helpful and the location was excellent. would stay again Breakfast was very expensive
The staff were brilliant, the front desk staff could not do enough for you, the food was very good, overall I would give it 10/10, as would my travelling companion. My friend used the leisure centre and found it great. no, very thing was fantastic, a very pleasant hotel.
My room was remarkably small given the price charged. I should have been told that I would be staying in a tiny room at the time of booking.
Only staying the one night all facilities were of good quality and friendly staff
The internet connection isn’t free. You mast pay 4.5 euro/30 min.
Breakfast was nice and early served, rooms had kitchen equipment altough I did not use. Hotel room and bathroom were not cleaned properly.Parking place is very limited, approach too.
The employees were very sympathic and helpful, the room was very confortable and spacious, good location, 5 minutes walk from city center, excellent ratio quality/price
quiet situation no restaurant on site
The relaxing night after traveling all day There was no food avalable in the evening
good value for money
Easy to reach and central location Hotel has no restaurant. Chinese restaurant around the corner. No, somewhat decent, resaurant in a circkle of 2 km
The hotel was mediocre, although almost worth the money. The room lacked air condition, hence the room was very very warm! And when having the window open, the very noisy street outside certainly presented itself (which was especially irritating in the late evening and the early morning). The extra bed had metal springs sticking out!
The crew of the hotel is very kind and helpful, the room is small, but clean. No english or other language chanels on TV. The bed was too soft, unconfortable.
Nice hotel, not too big and very friendly staff. Excellent location in Mannheim Nothing to report
it was comfortable, no complaints
Proximity to the Hauptbahnof
Good location, nice breakfast and nice staff The shower was horrible in room 203
It is close to the train station, convenient for traffic Poor facility.
Location is great, very close to the train station. Reception staff really helpful during our stay. Despite been on a main road I found it to be very quiet. I left clothing in the wardrobe, I called the hotel twice and also emailed them, they said nothing had been handed in. It would have been nice if they checked immediately rather than wait for house keeping to find it.
Cleanliness and comfort of the rooms. 24 hour tea and coffee facility at reception which was not charged as no facilities provided in room as is usual in hotels in England. Excellent reception staff.
Great location right near the station with very helpful staff. The shower curtain was in a bad state and required replacing.
Very friendly and helpful staff Proximity to the station / trams etc Comfortable beds - quiet room at back of hotel First room offered was at the front of the hotel - very noisy and vibration from street
Gym was not really a gym, pool was very small.
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Staff was very courteous, friendly and helpful.
I hope to came to germanty and stay a gine in this hotel
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
Everything was great
Location Air conditioning not working
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
Clean bright room. Staff friendly. Breakfast good. Would have liked coffee/tea facilities available in the room.
Very good hotel with very average restaurant, probably an independent owner.
the typical standard comfort of Ramada locations
friendly staff, good road connections.
Friendly staff - Perfect Parking Facility No mini bar in the room
Friendly and clean The price for breakfast is way to high
The breakfast was good. The room was oppressive even though a fan had been provided. The location is near the police station so sirens were audible and the location was not great for us. The restaurant was closed.
Room was not air conditioned and ghets very hot in the summer. Our room was on Andreas Strasse side of hotel and it was too noisy to keep window open all night to keep the room a little cooler. Air conditioning would be nice.
the price of breakfast and internet was very very expensive.
Clean, friendly staff, easy to reach, big rooms. Bad TV-set, overpriced services (breakfast, Internet, minibar), very loud surrounding - impossible to sleep with open window, no airconditioning
The room was a bit too small, I expected a bathtuub in the bathroom since it was classified as a 4 star hotel. Difficult to park outside but eventually I found one. Breakfast room was crowded and some plates were empty
Paid for a "superior" room with "free movies and a small corner for coffee and tee," but received a standard room without those amenities. Did not notice difference until after checkout.
Helpful friendly staff with excellent English.
Helpful, friendly staff all spoke excellent English. Nice clean hotel with good facilities. Recommended.
The breakfast. The bathroom. Small room - converted loft space on the top floor. Restaurant closed at 10pm when we checked in. No nearby facilities. In the middle of nowhere.
The stay was extremely comfortable, members of staff were very pleasant, The resturant manager Christian, was the highlight of the stay, always very welcoming, made you feel important to him and was very pleased every time he saw us. Always a lift at the end of a hard day away from the hotel. Fantastic, wish more people were like him
I had my dinner in the restaurant. A smiling and welcoming waiter took good care of me. Besides that the food was very good. Comparred to other hotels, I think, that the room was very small. I had a single room, as it was booked for 1 person.
I believe that I was given a smaller room than I paid for and the gym was out of use.
Quiet place not far from Mannheim Rooms rather small
Loved the old town near by.
Hotel is spacious, has a free parking. After 11 o'clock there is just stuff from the bar to help you if there is something wrong in the room. Like I had a bathroom heater broken, and the guy didn't know how to repair it. On the other hand he was helpful
Excellent dinner at reasonable price. XL breakfast. Very kind and professional staff. Reserved parking space for women was a nice plus. The room was maybe a bit too noisy but that depends I guess from the other guests - not the hotel itself...
Relativly Cheap The Bed and pillows are not comfortable
sauna and sport room When I checked in I had to wait for 1 hour but it's not important......when I checked out there was a mistake in the hotel bill (+50 euro...it's really not very fine).. but when I came back home the hotel contested me the failure to appear ahhh behhh that's absurd!!!!!!!
Facilities, ie sauna, were very good. Restaurant was a bit pricey.
One point. Although I specifically asked whether breakfast was included in the room rate and received an affirmative answer, I got charged 15 euro per person for breakfast while check-out.
The staff were excellent and the sparking wine on arrival was a bit of a treat. The room was spacious and the bathroom facilities were very good. On site parking was a major factor in choosing accommodation on this trip. While there a trip into Ladenburg township is a must. This hotel seeks to atract business for conferences etc yet it does not have free access to WiFi which is readily available in budget hotels. Get with the 21st century people.
In general OK No gym at the hotel, a bit difficult to park
Location, English speaking staff Had to pay for parking
You have to pay to use the internet, that is so dumb when it is so simple for the hotel to provide. Also, having so many English speakers visiting the hotel, there was only one channel for English and that was CNN.
The location is perfect,rooms are very clean and buffet breakfast is excellent.I found it was very good value for money and I would recommend this hotel to everyone
My room was nice, quiet and clean. Nice furniture and bathroom. Excellent location, only a few steps away from the Wasserturm, pedestrian zone, shops, cinemas, etc. I walked there from the station, so this is also very near. Staff was professional and friendly. Maybe bathroom supplies should be IN the room, without guests having to ask for them. I arrived quite late and really didn't want to wait for someone bringing them to me, and all I found in the bathroom was shower gel and soap. Only German channels on TV (but pay TV was available). Finally, for those prices maybe a small breakfast should be inluded in the price (18 euros is way too much).
Most important is one key per person. Not one between two. Room was big, clean and comfortable. Central location of hotel. One very small detail. Shower would not get hotter than luke warm. Not a big deal.
Customer service was excellent and the room as you would expect from a Holiday Inn (or hotel of similar type).
Nice straff and the breakfast was excellent. The hotel was good situated in the citycentrum
The location was great. There were plenty of stores and restaurants in the local area. The pool was a lot of fun. It was a little difficult to find the hotel. The beds were too hard.
Nice pool; great location for shopping; clean, comfortable room Parking garage is a bit small
Staff was vey friendly. There was a mouse running around the lobby and bar area. The staff was aware and seemed undisturbed.
Elevator and Escalator was not working upon arrival. Had to walk up two flights of stairs with bags in order to check in.
Great location, whole new object.
My unexpectedly early check in was accomodated nicely Nothing. Everything was okay.
Location close to city center easy access from autobahn The lack of onsite parking is a severe handicap not helped by confusingly signed public parking
Stafff cleanlisness excellent Again not elderly friendly or mobility impaired, we had a number of people who had had knee & hip replacements and found no lift very unfriendly also spread out b iver a vast area
It's close to the tram station and to the regional train station. (two minutes walk) The nearby, sometimes noisy red light district wasn't mentioned.
The apartman was clean, comfortable and very roomy. Even the heating worked which was a major plus. The area where it is located is, er, interesting And the apartman is on the 3rd floor without elevator.
Friendly staff. Clean hotel. No lift.
The hotel is not near the center of Mannheim
Very helpful staff, nice and clean room
A bit scary location, feels very uncomfortable to go out in the evening...but inside is good and nice service although not very good with English. General note OK.
the staff personnel the room smell
room was clean. the hotel was not as close to the city centre as I thought.
Nice staff, good prices.
The staff was very helpful in providing information regarding the Heidelberg Castle illumination. The breakfast was also very good.
Pleasant small town / suburb location. Spacious accommodation at reasonable price.
We rented an appartement which was very spacious for two adults and two children. The appartement did not (yet) have a kitchen. There was no refrigerator. The water heating system is not ok. It is only possible for one person to have a hot shower. The other have to shower cold.
nothing, it was the worst hotel I've ever stayed in, dirty, we couldn't sleep because of the noise coming from the cars on the street just like if you were sleeping on a highway everything
Apartment very nice and well furnished. The kitchen is equipped with everything you need, if you want to cook at home. Hotel staff very friendly. stop public transport at your doorstep. Bus very punctual and frequently excellent. Very enjoyable stay. Presence of pest insects like spiders, were everywhere in the apartment. Beds too hard, difficult to sleep on.
The hotel was in a good location and the staff were helpful and friendly. The Restaurant was very good
breakfast good and bountiful / dinner tasty / in a quiet street also the apartment parking spaces are poor
The hotel is in a quiet location but within a short drive to central Worms. The room was large and well equipped. The bed sheets were not completely clean, as there was a large amount of hair on one side of the bed.
Great value - hotel is relatively new and everything is in tip top condition.
This hotel is great value. It has a fridge in the large room and there's a supermarket and bakery opposite.
Staff were really friendly and spoke good English. Room was spacious with large bathroom. Restaurant and food was very nice with views over grape vines.
Near to autoroute large clean rooms lovely restaurant
I had booked the room for my friends, a family with three children and they told me that they were very pleased with the hotel and the manager and personnel were very helpful and friendly.
Friendly and helpful staff Slightly too far away from town centre and amenities (bars, restaurants etc)
Good location in Ludwigshafen for business trips, easy access from highway and sufficient parking facilities, close to the railway station, rooms are clean and big but outdated like the rest of the hotel, breakfast is ok, for one or two nights on a business this is a good hotel but I would not stay here longer than that nor would I stay here on a holiday Not a four star hotel, hotel is outdated and could use some renewal, rooms are not well ventilated, hard to open a window and the very old room airco/ventilation system is not functioning
Price and location perfect. Carpark foc and free internet
The hotel staff. The rich breakfast The air conditioning system was not working properly and it is very noisy. Other people left the hotel for this reason but I only had to stay one night
Location, quiet surroundings, excellent kitchen and friendly staff None
Quick response for all my requests
Free undercover parking. Easy access to rooms from parking. Generously sized rooms. Breakfast area was a little crowded.
The only thing I can say is that the location is perfect, just at the door of HBF, seasy for the guest to Ludwigshafen Very poor air conditions, noisy, hardly work, the room was cold at all. No heater in the bad room, horrible.
Friendly staff, quick and sufficient handling at checking in and out.Reasonable rate and very good breakfast facilities included in the rate. Interior of the hotel and rooms is a little bit outdated, location is a bit far away from the centre of Ludwigshafen.
conference it is not a four star hotel, but its location is perfect
The hotel is conveniently close to the motorway and there is plenty of parking. The hotel is somewhat old and the standards of comfort are no longer what one would expect today. The hotel is also situated right next to a busy railway and the trains continue to run at night, and these can be clearly heard - and felt - in the rooms. The staff (the owner I guess) is correct without however bothering herself more than strictly required.
Very friendly staff and convenient to the train for easy access to the SAP and Mannheim center. Breakfast was a good selection of choices and they staff made sure everyone in our group got a chance to eat before putting it away.
Convenient for reaching Heidelberg by train Not a very "charming" location (between the highway and the rail track)
Help given by the manager and staff. This is my second time to stay at this hotel.
the staffs are so kind. it is like little bit noisy due to the train all day long
The staff is very friendly and helpful. The restaurant is cosy and traditional. Too noisy when the trans pass by at night.
breakast + nice staff old building, musty smell, poorly lit halls, dangerous getting in & out of parking (sharp curve), noisy bathroom, old stained towels, no bath soap, trains loud & run most of night, had to go outside to get to breakfast (cold & rainy)
Staff very friendly, hotel family run, guests treated as family. Good amount of parking, location in Freidricksfeld gave "village connection". Hotel near Mannheim train stop, with trains coming thru every 2 minutes or so. While convienent for traveling to other points, made for noisy evenings.
Relaxed laid back style
Although the hotel seemed empty, and I ordered up room with separate beds. We got a room with shared bed.
Very nice staff. Fine room. It would be nice though with a power-plugin for laptop at the desk.
Friendly staff, comfortable room, good breakfast. My colleague had a smoking room when a non-smoking room was requested.
The staff were helpful and friendly and provided gluten-free bread which I requested as well a quiet room. The room was cramped and it needed to be spruced up a bit.
Staff very welcoming, room clean, modern and quiet. Breakfast good. Parking close by for no extra costs. Nothing negative.
Very friendly staff, clean room, good breakfast It was very cold when I entered the room. The window was open. I put on the heater. After 1 hour the whole room smelled smokey. It had been a smoking-room before. I didn't sleep well because of this smell. As a non-smoker, it's very unconfortable.
Friendly Staff and Great Breakfast, clean room not enough parking space, no washclothes full size towels instead, needs an elevator, no slip resistance mats in the shower which was small, rooms are not sound proof, only two american speaking tv stations, bring your own soap
Friendly, easy to find, staff spoke good English. Opposite tram stop for easy acess to main town of Mannheim
nothing around, very small parking (but possible in the street). Good for 1 night
Clean and comfortable. Helpful staff. Would have liked tea/coffee making facility in room.
The breakfast is very good, and the pillow and quilt are better than many 3-star hotels. This is a cooking corner inside thesecond wardrobe. some room on the street side are noisy.
The staff were helpful. The rooms were spacious and had nice views. The breakfast was good and started early. All in all, we had a really good stay. There was no kettle in the room.
close to the autobahn
Size and comfort of room Loctaion
This is the second time I have stayed at the Asgard Hotel (my partner has stayed there a lot more often) and yet again we had a thoroughly enjoyable stay. The staff are very friendly and their English is very good. The rooms are comfortable. There was a good choice at breakfast. Location is very good being on the outskirts of Worms. This year we had a room with a much smaller bathroom and the shower was a bit cramped.
We booked the "double room" on booking.com and got a very large room, more like a small appartment, with couches, table etc. Room was spotlessly clean. Location was fine, about 10 minutes walking to Worms center. Goog parking underneath the hotel. The description mentioned a sauna, which was closed due to reconstruction. Bathroom was quite basic and for example had no one person packages of shampoo, soap, etc.
The private underground parking was excellent and the breakfast was lovely with many different choices on offer.
We (me and my wife) appreciated very much the breakfast and the cleansiness and large side of the bedroom (provided also with a little kitchen) there is no free parking owned by the hotel
24 hour reception staff, excellent breakfast.