Overview

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, 60329 Frankfurt am Main, Hesse, Germany
+49 69 256 1790

$54+

Overall guest ratings

7.4/10 Good
Based on 859 reviews

Review highlights

  • 9.1
  • 8.5
  • 8.1
  • 5.1

Good to know

  • Train station is close

Nearby

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    About

    Welcome to the metropolis on the Main! The 4-star Mercure Hotel Kaiserhof Frankfurt City Center invites you to stay in pleasant surroundings, for business or pleasure. Our hotel is in a favorable location right by the train station, and several of the city's attractions like the exhibition center, the ECB and the banking quarter are within walking distance. The Zeil shopping mile and attractions including the Kaiserdom, the Alte Oper and the Museumsufer are just a walk away.

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    Amenities

    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Room service
    • Restaurant
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 859 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.1 "Easily accessible by car, said 71%."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.3 "63% thought the minibar was ok."
    • 5.4 "Average comfort."
    • 5.1 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
      5.0 "50% thought it was adequately priced."
    • 3.8 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 3.8 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 335 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.1 "Good cleanliness."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
    • 5.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.6 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 120 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 6.7 "Average value."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."

    Overall Rating

    7.3 Good
    Based on 137 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.9 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
    • 5.3 "Average comfort."

    Overall Rating

    7.2 Good
    Based on 266 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 5.5 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.7 "Only 67% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 5.0 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 3.4 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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