Overview

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, 60329 Frankfurt am Main, Hesse, Germany
+49 69 256 1790

$57+

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Rates

Overall guest ratings

7.6/10 Good
Based on 977 reviews
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Review highlights

  • 8.9
  • 8.4
  • 7.3
  • 3.9

Good to know

  • Great reception
  • Train station is close

Nearby

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    About

    Welcome to the metropolis on the Main! The 4-star Mercure Hotel Kaiserhof Frankfurt City Center invites you to stay in pleasant surroundings, for business or pleasure. Our hotel is in a favorable location right by the train station, and several of the city's attractions like the exhibition center, the ECB and the banking quarter are within walking distance. The Zeil shopping mile and attractions including the Kaiserdom, the Alte Oper and the Museumsufer are just a walk away.

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    Amenities

    • Wi-Fi
    • Business center
    • Car rental
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 977 reviews
    • 8.9 "Location is great."
    • 8.4 "Great service."
    • 7.3 "Good breakfast."
    • 7.0 "Internet works."
    • 5.2 "Rooms are ok."
    • 3.9 "Not very comfortable."

    Overall Rating

    7.8 Good
    Based on 341 reviews
    • 8.7 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      8.7 "87% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 5.2 "Vibe was decent."
    • 4.8 "Rooms are not good."
      0.2 "Air conditioning was criticized by 98%."
      4.5 "55% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      4.4 "56% complained about the bathroom."
      4.9 "For 51%, the rooms looked old."
    • 3.8 "Not very comfortable."
      0.2 "Air conditioning was criticized by 98%."
      4.5 "55% said rooms were small."

    Overall Rating

    8.2 Excellent
    Based on 127 reviews
    • 8.6 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.2 "Rooms are ok."
    • 3.6 "Not very comfortable."
      0.1 "Air conditioning was criticized by 99%."

    Overall Rating

    7.3 Good
    Based on 214 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Internet is average."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
    • 5.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.8 "Vibe wasn't good."
      4.0 "60% criticized the unstylish hotel."
    • 3.9 "Not very comfortable."
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    Overall Rating

    7.4 Good
    Based on 293 reviews
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.3 "Great service."
      8.8 "88% said the reception staff was great."
    • 7.4 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 7.2 "Good breakfast."
    • 5.2 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.7 "Only 67% said rooms were clean enough."
    • 4.9 "Bad amenities."
      5.0 "50% thought the building was acceptable."
    • 4.6 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      4.9 "51% said rooms were small."
      0.1 "Air conditioning was criticized by 99%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Train station is close"
    data provided by TrustYou

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