Overview

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, 60329 Frankfurt am Main, Hesse, Germany
+49 69 256 1790

$54+

Overall guest ratings

7.4/10 Good
Based on 888 reviews

Review highlights

  • 8.9
  • 8.3
  • 5.6
  • 5.2

Good to know

  • Clean rooms
  • Train station is close

Nearby

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    About

    Welcome to the metropolis on the Main! The 4-star Mercure Hotel Kaiserhof Frankfurt City Center invites you to stay in pleasant surroundings, for business or pleasure. Our hotel is in a favorable location right by the train station, and several of the city's attractions like the exhibition center, the ECB and the banking quarter are within walking distance. The Zeil shopping mile and attractions including the Kaiserdom, the Alte Oper and the Museumsufer are just a walk away.

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    Amenities

    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews of Mercure Hotel Kaiserhof Frankfurt City Center

    Overall Rating

    7.4 Good
    Based on 888 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 7.3 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.6 "86% thought it was clean."
    • 5.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
      6.1 "61% thought the minibar was ok."
    • 5.6 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
      6.2 "62% thought it was adequately priced."
    • 5.2 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
    • 4.1 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
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    Overall Rating

    7.5 Good
    Based on 372 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 7.1 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.2 "82% thought it was clean."
    • 5.7 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.3 "Only 63% said rooms were big enough."
      5.5 "For only 55%, the bathroom was ok."
    • 5.4 "Food is average."
    • 5.2 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.3 "Only 63% said rooms were big enough."
    • 3.9 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
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    Overall Rating

    7.9 Good
    Based on 124 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.0 "High value."
    • 5.5 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.0 "Air conditioning was criticized by 60%."
      3.5 "65% thought it was too noisy."

    Overall Rating

    7.2 Good
    Based on 142 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 5.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 5.1 "Average comfort."

    Overall Rating

    7.2 Good
    Based on 248 reviews
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 5.9 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
    • 5.5 "Food is average."
    • 5.0 "Average comfort."
      4.0 "60% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 3.7 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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