Pros (+) If you have a room at the back it is very quiet good location - close to main station (hbf) and shops and restaurants
Cons (-) room was small (but normal for city centre) right next to red light district (good for some, bad for others!)
4 stars
Mercure Hotel Kaiserhof Frankfurt City Center
Kaiserstr 62, 60329 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 256 1790Photos of Mercure Hotel Kaiserhof Frankfurt City Center
Overview
A 10-minute walk from Frankfurt Central Railway Station, Mercure Hotel Kaiserhof City Center has a accessible location, making it an ideal base while visiting Frankfurt am Main. It is close to European Central Bank, eateries and shops.
There are a variety of amenities at the hotel on offer to guests, such as an express check-in and check-out feature, a 24-hour business centre and a gym. Staff are available 24/7 and can assist with booking tours and tickets.
Each modern room at Mercure Hotel Kaiserhof City Center has its own private en suite with complimentary toiletries. They all offer a refrigerator, a mini bar and bottled water.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally based for those who want to stay close at mealtime. Room service is also offered during certain times.
Mercure Hotel Kaiserhof City Center is close to Deutsche Bank. It is also within walking distance of Hauptwache, Romer and Frankfurt Stock Exchange.
Latest deals for Mercure Hotel Kaiserhof Frankfurt City Center
Amenities at Mercure Hotel Kaiserhof Frankfurt City Center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Dining
- Electric kettle
- Minibar
- Packed lunches
- Fruits
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Mobile hotspot device
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Window
- Executive lounge access
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Accessibility and suitability
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of Mercure Hotel Kaiserhof Frankfurt City Center
7.9
Good
2199 verified ratings
Wonderful
749
Very good
512
Good
411
Okay
179
Fair
157
Mediocre
97
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, being close to the train station and other amenities. However, there were significant concerns regarding cleanliness, with multiple reports of unclean bedding and rooms. Additionally, some guests felt that the value for the price paid was not satisfactory, especially given the condition of the facilities and the surrounding area.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
98 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a superb variety, including options like salmon and bubbly every morning, making it a delightful start to the day.
Are there any concerns about the hotel's location?
Some guests have mentioned that the area around the hotel can be seedy or edgy, especially at night, but the hotel's central location and proximity to the train station make it very convenient for moving around.
How is the cleanliness of the hotel rooms and facilities?
The hotel is described as modern and clean, offering comfortable and spotless rooms. However, some guests have mentioned concerns about specific cleanliness issues, such as a wet floor and a need for bathroom renovation.
What are the hotel's unique dining experiences?
The hotel offers a unique dining experience at the in-house restaurant, with a super breakfast that includes a variety of choices, making it a convenient option for guests.
Is the hotel staff accommodating and helpful?
The hotel staff are described as wonderful, friendly, and accommodating, providing excellent customer service and making the stay enjoyable for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests reported noise from nearby building work, so consider requesting a room away from potential construction areas.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in October, which is considered the low season for this hotel.
Explore Nearby Attractions
The hotel is within walking distance of several attractions, including Oper Frankfurt, Main Tower, and Museumsufer, making it convenient for sightseeing.
Check Room Configuration
Some guests mentioned that the hotel offers rooms with two single beds pushed together. If this is not suitable, ensure to clarify the room configuration before booking.
Be Mindful of the Neighborhood
While the hotel's location is convenient, some guests found the surrounding area to be seedy or edgy, especially at night. Exercise caution when walking around the neighborhood after dark.
Verify Room Facilities
Some guests encountered issues with room facilities such as shower doors, air conditioning, and amenities not being filled. It's advisable to verify the functionality of these facilities upon check-in.
Consider Breakfast Options
While the hotel offers breakfast, some guests found the price to be high. Consider exploring nearby cafes and restaurants for breakfast options.
Request a Quiet Room
If noise is a concern, consider requesting a room away from potential sources of disturbance, such as the street or nearby nightlife establishments.
Take Advantage of Nearby Halal Food
For Muslim guests, there are halal food options near the hotel, providing convenient dining choices.
Utilize the Hotel's Proximity to the Train Station
The hotel's location near the train station offers convenience for travelers, providing easy access to transportation and making it suitable for short stays or layovers.
Location
Kaiserstr 62, 60329 Frankfurt am Main, Hesse
What's nearby
- Westendstrasse 10.3 mi
- Oper Frankfurt0.3 mi
- European Central Bank0.3 mi
- Jüdisches Museum Frankfurt0.3 mi
- Deutsche Bank0.4 mi
- Alte Oper0.6 mi
- Hauptwache0.6 mi
- St Paul's Church0.6 mi
- Römer0.7 mi
- Zeil0.7 mi
- Börse Frankfurt0.7 mi
- Hammering Man0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Hotel Kaiserhof Frankfurt City Center
Low season | July |
|---|---|
High season | June |
Average price (weeknight) | $136 |
Average price (weekend night) | $103 |
When to book a room at Mercure Hotel Kaiserhof Frankfurt City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Hotel Kaiserhof Frankfurt City Center
FAQs when booking at Mercure Hotel Kaiserhof Frankfurt City Center
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Closest
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See most recommended stays in Frankfurt am MainGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Frankfurt am Main |
Distance to airport | 6.8 mi |
Everything you need to know for your stay in Frankfurt am Main
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