Guest reviews
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Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to shopping ." 9.6 "City centre within easy reach , said 96%." 9.9 "Near to public transport , according to 99%." 7.6 "Easily accessible by car , said 76%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 8.5 "85% thought it waseasy to get to the train station ." 8.1 "Good access to the airport , said 81%." -
8.2 "Great service."9.2 "92% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 10.0 "Lovely bar service , according to 100%." -
7.4 "Good breakfast."
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6.8 "Rooms are ok."6.4 "Only 64% said
rooms were big enough ." 5.5 "Only 55% thought theshower was ok ." 5.4 "For only 54%, thetv was ok ." 5.6 "56% said theview was so-so ." 5.0 "50% thought thebathroom was big enough ." -
4.6 "Value below average."1.3 "87% said the
breakfast was too expensive ." 3.5 "Theprice was too high for 65%." -
3.3 "Internet is poor."1.9 "81% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.4 "City centre within easy reach , said 94%." 10.0 "100%liked the proximity to sightseeing ." 9.9 "Near to public transport , according to 99%." 8.4 "84% thought it waseasy to get to the train station ." -
8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 8.4 "84% found therestaurant service to be one of the best ." -
7.1 "Good breakfast."
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6.9 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 6.2 "For only 62%, thebathroom was ok ." 6.5 "Only 65% saidrooms were big enough ." 6.1 "Only 61% thought theshower was ok ." 5.7 "For only 57%, thetv was ok ." 5.7 "57% said theview was so-so ." -
4.4 "Value below average."1.3 "87% said the
breakfast was too expensive ." -
3.0 "Disappointing internet connection."1.6 "84% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.7 "City centre within easy reach , said 97%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.4 "Easily accessible by car , said 74%." 9.9 "Near to public transport , according to 99%." -
7.7 "Good breakfast."
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7.5 "Good service."8.9 "89% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
5.1 "Average comfort."6.0 "Only 60% said
rooms were big enough ." 6.6 "Beds were acceptable for 66%." -
5.1 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." 6.6 "Beds were acceptable for 66%." 5.1 "Only 51% thought theshower was ok ." -
4.6 "Value below average."1.1 "89% said the
breakfast was too expensive ." -
2.8 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 7.6 "Easily accessible by car , said 76%." 9.7 "City centre within easy reach , said 97%." -
8.1 "Great service."9.0 "90% found the
staff to be very friendly ." -
6.9 "Breakfast is mediocre."
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6.7 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." 6.2 "Only 62% saidrooms were big enough ." -
5.1 "Average value."
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3.8 "Internet is poor."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."9.8 "98%
liked the proximity to shopping ." 9.9 "Near to public transport , according to 99%." 7.6 "Easily accessible by car , said 76%." 9.7 "City centre within easy reach , said 97%." -
9.2 "Awesome vibe."9.8 "98% thought, the
hotel was modern ." 8.2 "82%enjoyed the friendly atmosphere ." 9.4 "94% said it was astylish hotel ." -
7.7 "Good service."7.2 "72% thought the
service was very professional ." -
7.3 "Good breakfast."
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7.2 "Nice rooms."8.1 "81% said
rooms were clean ." 8.0 "80% said thebeds were comfortable ." 9.6 "96% appreciated themodern rooms ." 8.0 "80%enjoyed the furniture ." -
4.5 "Value below average."1.1 "89% said the
breakfast was too expensive ." -
3.3 "Internet is poor."1.8 "82% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
I liked location of NH Frankfurt City. I didn`t like cleanliness.
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6.7review from
everything was clean, the room is very good. Hotel staff are very safe. The working in the reception were very kind and helpful. there is nobody to take the luggage, i had to take the trolley by my self to carry the luggage to my room. I ordered extra towels and they didn't bring i had to call them 3 times and they still didn't bring them.
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6.3review from
Excellent location, rooms are very clean, staff are nice and very accommodating. Buffet breakfast is just great! Nice bathrooms. Me and my wife are very satisfied Lobby is a bit small and its ceiling is very low for a hotel lobby.
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6.0review from
Location TV is old and should be changed to plasma or LCD
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5.3review from
speedy action by employees Japanese breakfast: 1."natoo" is not needed because it can be very peculiar and ugly food for western people. Check the usage of natoo. 2. It is better to keep enough space on the table of Japanese food for putting tray when takes soup or cooked rice into each cup.Check actual movement of taking foods from the table.
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5.6review from
the location on the Zail street No Parking
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7.6review from
The excellent location, nice and comfort rooms for a good price and good hotel restaurant
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6.4review from
Except for no breakfast and flat pillows, all well is good: location, room size, et al. The pillows! What si with the pillows in Germant? Might as well not have them. Need some stiffer pillows, please.
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4.8review from
Loacation
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6.4review from
The location of the hotel. The tea/coffee making facilities in the room was not maintained.
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6.7review from
everything was clean, the room is very good. Hotel staff are very safe. The working in the reception were very kind and helpful. there is nobody to take the luggage, i had to take the trolley by my self to carry the luggage to my room. I ordered extra towels and they didn't bring i had to call them 3 times and they still didn't bring them.
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7.6review from
The excellent location, nice and comfort rooms for a good price and good hotel restaurant
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5.0review from
I liked location of NH Frankfurt City. I didn`t like cleanliness.
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6.3review from
Excellent location, rooms are very clean, staff are nice and very accommodating. Buffet breakfast is just great! Nice bathrooms. Me and my wife are very satisfied Lobby is a bit small and its ceiling is very low for a hotel lobby.
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6.0review from
Location TV is old and should be changed to plasma or LCD
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5.3review from
speedy action by employees Japanese breakfast: 1."natoo" is not needed because it can be very peculiar and ugly food for western people. Check the usage of natoo. 2. It is better to keep enough space on the table of Japanese food for putting tray when takes soup or cooked rice into each cup.Check actual movement of taking foods from the table.
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5.6review from
the location on the Zail street No Parking
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6.4review from
Except for no breakfast and flat pillows, all well is good: location, room size, et al. The pillows! What si with the pillows in Germant? Might as well not have them. Need some stiffer pillows, please.
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4.8review from
Loacation
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6.4review from
The location of the hotel. The tea/coffee making facilities in the room was not maintained.
