Pros (+) Nothing
Cons (-) Everything
3 stars
Arena am Zoo
Theobald-Christ Strasse 19, 60316 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 405 710Photos of Arena am Zoo
Overview
Central Frankfurt hotel connected to the convention center, a quick walk to Frankfurt Zoo Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include multilingual staff. Hotel ARENA am Zoo offers 46 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and complimentary toiletries. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities at Arena am Zoo
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Accessibility and suitability
- Allergy-free room
- No smoking
- Elevator
- Accessible by elevator
- Hypoallergenic
- Upper floors accessible by elevator
- Designated smoking area
General
- Soundproof rooms
- Family rooms
- Telephone
- Carpeted
- Hardwood or parquet floors
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Pay-per-view channels
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Services and conveniences
- Express check-out
- Room service
- Private check-in/check-out
- 24hr front desk
- Key card access
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry service
Bedroom
- Clothes rack
Workspace
- Desk
Dining
- Food can be delivered to guest accommodation
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Arena am Zoo
7.0
Good
1990 verified ratings
Wonderful
545
Very good
404
Good
430
Okay
198
Fair
177
Mediocre
72
Poor
164
Summary of reviews
Guests say
Guests have highlighted the hotel's prime location with easy access to public transport and attractions as a significant positive aspect. However, numerous reviews express dissatisfaction with the cleanliness of the rooms and the high costs associated with parking. Many guests found the lack of adequate service and limited front desk hours frustrating. Additionally, some reported uncomfortable beds, making the overall experience less enjoyable.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7 out of 10
459 reviews
4 out of 10
1 review
2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Arena am Zoo?
You can expect very good breakfasts with a variety of options and polite staff to assist you.
Is parking available at Arena am Zoo?
Yes, private parking is available at the hotel, but some guests have mentioned that the entrance to the garage is small and steep.
How are the beds at Arena am Zoo?
The beds are comfortable and the rooms are clean and cozy, ensuring a good night's sleep.
What is the cleanliness like at Arena am Zoo?
The rooms are clean and well-maintained, but some guests have mentioned issues with the cleanliness of the bathroom and the presence of dust in the rooms.
When is the best time to visit Arena am Zoo?
The high season is in June, and the low season is in September, so plan your visit accordingly to enjoy the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Guests suggested visiting in September to avoid high season crowds and higher prices.
Explore Nearby Attractions
The hotel's proximity to attractions like Zoologische Garten Frankfurt and the Museum für Moderne Kunst makes it convenient for sightseeing.
Check Room Size Before Booking
Some guests found the rooms to be small, so it's advisable to check the room size before making a reservation, especially for those preferring more spacious accommodations.
Take Advantage of Nearby Public Transportation
The hotel's location near tram and train stations makes it convenient for exploring the city without the need for a car.
Be Mindful of Noise Levels
Some guests noted that noise from neighboring rooms was audible, so light sleepers may want to consider bringing earplugs.
Verify Check-in Procedures
Some guests experienced issues with the self-check-in machine, so it's advisable to verify the check-in process in advance to avoid any inconvenience.
Consider Parking Limitations
Guests with larger vehicles should be aware that the hotel's parking garage has narrow and steep entryways, which may pose challenges for certain vehicles.
Confirm Breakfast Options
Some guests found the breakfast options to be limited, so it's recommended to confirm the available choices beforehand, especially for those with specific dietary preferences.
Address Any Concerns Promptly
If guests encounter issues with cleanliness or amenities, it's advisable to promptly communicate these concerns to the staff for resolution.
Location
Theobald-Christ Strasse 19, 60316 Frankfurt am Main, Hesse
What's nearby
- Zoologische Garten Frankfurt397 yd
- Konstablerwache0.5 mi
- Frankfurt Cathedral0.6 mi
- Museum für Moderne Kunst Frankfurt0.6 mi
- Römerberg0.7 mi
- Alte Nikolaikirche0.8 mi
- Römer0.8 mi
- Historisches Museum Frankfurt0.8 mi
- St Paul's Church0.8 mi
- Zeil0.8 mi
- Eschenheimer Turm0.8 mi
- Hauptwache0.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Arena am Zoo
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | $84 |
When to book a room at Arena am Zoo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Arena am Zoo
FAQs when booking at Arena am Zoo
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Frankfurt am MainGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Frankfurt am Main |
Distance to airport | 8.1 mi |