Pros (+) We liked almost everything specifically the staff
Cons (-) Prices of food and drinks
5 stars
The Westin Grand Frankfurt
Konrad-Adenauer-Str. 7, 60313 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 29 810Photos of The Westin Grand Frankfurt
Overview
Featuring unique views of Altenstadt, The Westin Grand Frankfurt is set in Frankfurt am Main and is a brief stroll from Hauptwache Station. A short stroll from Zeil, it offers modern rooms equipped with a seating area, a mini bar and a private bathroom.
Guests of Grand Westin Frankfurt can unwind with a range of relaxation amenities at Emotion, which features a sauna, a heated pool and a beauty centre. It provides babysitting services, a currency exchange and a reception that operates 24/7.
All the rooms at The Grand Westin Frankfurt include a bathtub, heating and ironing facilities. They all provide a radio and a telephone.
The Westin Grand provides a varied dining experience with Motions and GrandSeven. Guests are also able to try one of the many bars and restaurants in the area.
The Westin Grand Frankfurt Hotel is within walking distance of Frankfurt Zoological Garden and Frankfurt Stock Exchange. Hauptwache and Romer are also located only a short distance away.
Latest deals for The Westin Grand Frankfurt
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Grand Frankfurt
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets allowed on request. Charges may apply.
- Elevator
- Allergy-free room
- Upper floors accessible by elevator
Pool and spa
- Spa
- Indoor pool
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- EV charging station
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Cycling
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of The Westin Grand Frankfurt
8.9
Very good
1804 verified ratings
Wonderful
1003
Very good
322
Good
210
Okay
105
Fair
89
Mediocre
37
Poor
38
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many praising the friendly and accommodating staff. However, several reviews highlighted issues with service quality, including a lack of helpful information and high prices for amenities. Overall, while the hotel offers a comfortable stay, improvements in service and value for money are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.9 out of 10
642 reviews
9.1 out of 10
23 reviews
8.5 out of 10
16 reviews
9.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at The Westin Grand Frankfurt?
The hotel offers a varied dining experience with options like Motions and GrandSeven, along with many bars and restaurants in the area for guests to explore.
What can I expect from the rooms at The Westin Grand Frankfurt?
The rooms are modern, spacious, and comfortable, with excellent facilities. Some guests have mentioned the beds being very comfy.
Is parking available at The Westin Grand Frankfurt?
Yes, parking is available at the hotel. However, some guests have mentioned that it can be expensive.
What are the main highlights of the hotel's location?
The hotel is centrally located, offering easy access to various amenities, attractions, and conveniences. It's also close to public transport, shopping areas, and Christmas markets.
How would you describe the staff and customer service at The Westin Grand Frankfurt?
The staff are described as friendly, helpful, and accommodating by many guests. However, a few guests have mentioned that some staff members may need more training.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests reported that rooms facing the street could be noisy, especially during events like the farmers' strike. Consider requesting a room away from the street to ensure a quieter stay.
Check Room Amenities
Some guests mentioned that the rooms were well-equipped with modern amenities, including a kettle and a small coffee maker. It may be worth confirming the availability of these amenities in your room before arrival.
Consider Room Service Limitations
A few guests experienced issues with room service, such as incomplete or incorrect orders. It might be helpful to double-check your room service orders upon delivery to ensure everything is as requested.
Be Mindful of Noise from Other Guests
Some guests noted that soundproofing could be improved, as they could hear footsteps from upper floors. If you are sensitive to noise, it may be beneficial to keep this in mind when selecting your room.
Request Pillow Options
If you find the pillows too firm, consider requesting alternative pillow options from the hotel staff to ensure a comfortable sleep experience.
Inquire About Air Conditioning
Several guests reported issues with the air conditioning, including rooms becoming excessively hot. It may be advisable to inquire about the status of the air conditioning in your room, especially during warmer seasons.
Explore Nearby Dining Options
While the hotel offers dining facilities, some guests found the service slow and preferred to explore nearby restaurants. Consider venturing out to nearby dining establishments for a variety of culinary experiences.
Check for Renovated Rooms
Recent renovations have resulted in a pristine and impeccably clean environment. Inquire about the availability of renovated rooms for a modern and comfortable stay.
Utilize Grab-and-Go Option
Guests appreciated the convenience of a "grab and go" option for quick snacks. Take advantage of this option for a convenient on-the-go dining experience.
Confirm English TV Channels
Some guests encountered issues with English TV channels. If this is important to you, it may be beneficial to confirm the availability of English channels in your room.
Location
Konrad-Adenauer-Str. 7, 60313 Frankfurt am Main, Hesse
What's nearby
- Konstablerwache151 yd
- Frankfurt City Centre0.3 mi
- Zeil0.4 mi
- Hauptwache0.4 mi
- St Paul's Church0.4 mi
- Börse Frankfurt0.4 mi
- Römer0.4 mi
- Zoologische Garten Frankfurt0.7 mi
- Alte Oper0.7 mi
- European Central Bank0.7 mi
- Oper Frankfurt0.8 mi
- Jüdisches Museum Frankfurt0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Grand Frankfurt
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $245 |
Average price (weekend night) | $169 |
When to book a room at The Westin Grand Frankfurt
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Frankfurt am MainGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Frankfurt am Main |
Distance to airport | 7.8 mi |
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