Pros (+) Clean place, which seems to be rare these days.
2 stars
Microtel Inn & Suites by Wyndham Franklin
Photos of Microtel Inn & Suites by Wyndham Franklin
Overview
Experience all that beautiful western North Carolina has to offer when you stay at this Microtel Inn by Wyndham Franklin. Located in the Smoky Mountains, this hotel near the Franklin Gem and Mineral Museum is easily accessible from Route 23, and close to the Smoky Mountain Center for the Performing Arts. Brighten your morning with complimentary continental breakfast, and return to your room to look up nearby attractions using the complimentary high-speed Internet access. This hotel also offers complimentary parking for cars and trucks of all sizes. Public computer access is available in the business center. Rooms feature hairdryer and coffee maker, and select rooms feature refrigerator and microwave, ideal for longer stays.
Latest deals for Microtel Inn & Suites by Wyndham Franklin
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Microtel Inn & Suites by Wyndham Franklin
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Mountain view
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Room service
- 24hr front desk
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Things to do
- Fishing
- Skiing
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Reviews of Microtel Inn & Suites by Wyndham Franklin
7.3
Good
828 verified ratings
Wonderful
285
Very good
131
Good
123
Okay
84
Fair
66
Mediocre
43
Poor
96
Summary of reviews
Guests say
Guests appreciated the clean rooms and great location of the hotel, especially for those hiking the Appalachian Trail. However, many expressed dissatisfaction with the service, particularly from the front desk staff, and noted a lack of essential amenities like refrigerators and microwaves in the rooms. The overall experience was marred by rude staff interactions and issues with room sizes and facilities.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
617 reviews
6.6 out of 10
120 reviews
7.4 out of 10
21 reviews
7.6 out of 10
3 reviews
All reviews
Cons (-) 2nd floor rooms only and no elevaror.
Pros (+) Great water pressure, so the shower is nice. The built-in sofa at the window is a favorite feature of all their rooms. Most importantly, the rooms are kept clean.
Cons (-) The very cheapest and most minimal of toiletries in the bathroom. Additionally, the breakfast has been pared down to only breads (mini-muffins, tiny bagels, waffles) and a handful of cereals. No fruits, no proteins. Hardly worth the time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, face masks for guests available, physical distancing in dining areas, and enhanced cleaning to ensure the safety and well-being of guests.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and ease of access during your stay.
What can I expect from the complimentary breakfast?
The complimentary breakfast offers a convenient start to the day, although some guests have mentioned that the breakfast area is small and the options are limited.
How are the beds at the hotel?
Guests have described the beds as comfortable, but there have been a few comments about the beds being uncomfortable, so it may vary based on individual preferences.
What is the best time to visit the hotel?
The high season is in July, offering a great time to experience the hotel's location and amenities. However, it's important to note that some guests have mentioned concerns about the cleanliness and maintenance of certain facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room on the Lower Level
If you prefer to avoid stairs and elevators, request a room on the lower level as there is no elevator in the building.
Consider Bringing Your Own Breakfast
Some guests were disappointed with the limited breakfast options, so consider bringing your own breakfast items if this is important to you.
Opt for a Room with Mountain View
Guests appreciated the mountain views, so consider requesting a room with a mountain view for a more scenic experience.
Check Room Amenities
Some guests mentioned issues with room amenities such as broken coffee pots and shower heads, so it may be helpful to check the functionality of these items upon arrival.
Be Mindful of Noise
Several guests reported issues with noise from neighboring rooms, so consider bringing earplugs or requesting a quieter room location.
Inquire About Pet Accommodations
If traveling with a pet, it's advisable to confirm pet-friendly room availability and any associated fees in advance to avoid any last-minute surprises.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be insufficient, so consider bringing your own if you have specific preferences.
Check for Special Requests
If you have specific requests, such as a refrigerator or microwave in the room, it's advisable to confirm these amenities in advance to ensure they meet your needs.
Plan for Breakfast Seating
Due to limited seating at breakfast, consider arriving early or planning alternative dining arrangements during peak times to avoid any inconvenience.
Check for Cleanliness
While many guests praised the cleanliness, some mentioned worn-out carpets and cleanliness issues, so it's advisable to check the room upon arrival and report any concerns to the staff.
Location
81 Allman Drive, Franklin, NC 28734
What's nearby
- The Factory190 yd
- Franklin Gem and Mineral Museum1.5 mi
- Franklin Presbyterian Church1.5 mi
- Saint Agnes Episcopal Church1.5 mi
- Scottish Tartans Museum1.5 mi
- Nikwasi Archaeological Site2 mi
- Mill Creek Country Club4.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Microtel Inn & Suites by Wyndham Franklin
Low season | September |
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High season | May |
Average price (weeknight) | $147 |
Average price (weekend night) | $128 |
When to book a room at Microtel Inn & Suites by Wyndham Franklin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
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Distance to city center | 1.5 mi |