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Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
Quiet hotel and good location
Value, location Staff not that friendly
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
the breakfast the diner was very bad
I thought the buffet breakfast at 15 euros was a bit expensive.
A good centre for my needs and a very good breakfast
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
They charged additional for breakfest!
We like the hole atmosphare, and the rooms where very nice and clean. It was an exellent breakfast in the morning. The facilities on the hotel fulfilled our demands
Very comfortable overnight stay with cosy bar and restaurant and excellent buffet breakfast. Excellent value for money and much nicer than anonymous international chain. Not far from A5.Nice little touches like chocolates on pillow & full range of toiletries etc
Everything is ok in this hotel!Nice rooms,good breakfast,excelent beer and coffee.Elevator from parking to floors.Free and safe parking. We had one type of rooms in rezervation,and they try and insist to give us anothers.After long discussions the problem was rezolved.
Second stay overnight on way home from Switzerland. Even better as stayed in lovely newly renovated room.Very convenient & comfortable stopover , 5 mins off A5.
Friendly staff, great breakfast and they even had complimentary soup and bread for a snack at night. Wish I had more time to enjoy.
Cosy, friendly and efficient hotel.
Great place to stay if you are travelling with a rental car. Nice facilities for the rate. Free internet. Free parking. Free breakfast. I would consider staying again when I am travelling with a car. Written English signs are less prevalent in the hotel than the ones in large cities if you are German-challenged. I did not have any problem communicating with the staff in English, however.
The professionalism of the management and staff and the friendly approach to expatriates. Convenient location Difficult to criticise your performance
The room are wonderful and very big
Location, facilities Not really a five star hotel; more like 4 star
Beautiful room and facilities with a spa and restaurant. Located close to train station and the downtown area of shopping and touring.
very nice hotel, nice surrounding, just at ease
parking, cleanliness, good restaurant no pool inside the hotel
As a regular visitor on business by myself , I have a preference for Steigenberger. Always excellent service and friendly staff. This time I was with family for combined holiday/business trip and also for family it is a great hotel. Although no real kids facilities, the staff is very observant to a kid's needs by providing colouring books and pencils for dinner and lunch. The food was OK, but not so special. Steigenberger at Frankfurt Airport has a much better restaurant. Waiting for your drinks in the bar takes a little long as bar is not always occupied by staff.
The location is excellent and the staff were all very friendly. The breakfast was delicious and the room to an excellent standard!
I have been staying at this hotel for the last ten years and I have always liked the hotel. It is in the centre and the view facing the park is exellent. No.
No sheets except fitted on mattress
We had a very good overnightr stop at the Maritim and enjoyed our stay. Excellent Breakfast Buffet with very helpful staff. Secure parking in underground car-park (chargeable).
Location Tv channel were very limited, Internet should be supplied in the room as the hair dryer ( it is a must now), activities in the hotel were very limited ,
comfortable beds very poor shower design, water gets all over the floor. Industrial location.
Hotel was very great There is no smocking zone in the hotel. So the people is smocking in front of it and it makes noise during the beginning of the night. My room was up to the front of the hotel. Otherwise, very great hotel.
Very good hotel, great staff, great food but lacks room cleanliness. However, I do recommend the hotel.
Clean room. Friendly staff. Free wireless internet in room. The room was very warm, and the cooling wasn't effective.
The hotel looked very new, the staff spoke well english and were well above normal helpful. Safe parking in-house for 10 euro with direct access to the hotel. Very good breakfast, though it cost 19 euro which I find more than enough. The only thing I can say I didn't like about the hotel was poor ventilation on the bathroom sowhen showering the mirror got cloudy immideatly. That's a very minor dislike though:)
The hotel was very comfortable and convenient for my specific requirements. The lady at reception was very welcoming and very helpful.
Excellent management The housekeeping still lacks.
Both children good stay in babybeds in the room Diner was not soo good
Very good buffet for dinner
Ease of booking in and out - in fact reception was well organised with very good and helpful staff. Not to keen on the buffett dinner
Nothing The noise, very poor service in the bar/restaurant, additional costs for internet use (which is ridiculous) and parking, loud parties on the weekend until 2am/ 3am in the morning right under our bedroom with a lot of cigarette smoke entering our "non smoking" room
Good value for money especially for family with children. The drain empties extremely slowly in the shower room... it was like a pond when we used the shower.
The room was nice and comfortable. All hotel rooms have not air condition.
Balcony was great; Breakfast was great
The hotel management were very cooperative and approach our needs. the location was excelent few minutes from the train station which took us 15 minutes to the fair ground. no.
The service by the staff at the checking desk. For a small town, the area is very nice and a lot to do.
Big and nice room facing the beatiful park (a little noisy because of the street traffic). Good breakfast. The bed sheet and pillows covers were not changed at time.
The quiet and the central location of the hotel.
Spacious & generally very quiet. Central location opposite park. Excellent breakfast which was served over a long period. Kitchenette Bedroom of Suite 114 directly above breakfast kitchen - noisy from 6.30 onwards. Kitchenette had no pans or utensils of any kind
Very comfortable room - Nice location - Parking in the hotel but also outside in the street (parcometers). Very good breakfast.
the room was very hot, had to keep the door to the balcony fully opened
We loved the location and enjoyed the traditional style, architecture and feeling of the hotel. Pool was a nice bonus.
Very nice location in the "Kurpark"
Very good fitness/leisure centre. Room was spacious and very quiet. Breakfast buffet was extensive and waitering staff were very good. Location (usually - see below) very good. Plumbing was of a surprisingly poor standard for such a brand new hotel; the bathroom floor was flooded on the first morning of our stay due to poor drainage and there was no curtain over the bath, meaning that taking a shower mean the room became flooded. What disappointed us most, though, was the fact that the Kurpark, which the details about the hotel had shown (correctly) as immediately adjacent to the hotel, was closed off and only accessible (at a cost of 14.00 Euros) as part of the Regional Garden Show running until October. This meant that one of the primary reasons we had chosen this hotel (its location) was much less in accordance with the actual situation than we had anticipated.
Breakfast was very good. Room was large although beds were low to the Ground. No Shampoo, conditioner, etc. Only a dispenser on the wall. Not to be compared to business amenities at the Hilton.
The Dolce is situated next to the park, is very quiet and has an excellent breakfast buffet. It is close to Frankfurt, so very easy to get there (40km by car)
Very efficient, clean, good parking. Souless, but it was only 6 days before christmas.
The location near the park Distance to reception from frontentry too far
It was easy to find. It was close to station. So, I was able to use the train from Frankfurt.
Smiling and friendly staff, spacious rooms, quiet location, excellent dinner restaurant.
No complaints at all. I would stay there again Restaurant a little limited in its menu. Not near the centre of Oberursel - you need a car to get there.
The staff knew exactly whom we were and were very helpful.
very friendly staff,next to kurpark and city.
No unpleasant surprises. very good bed. The neighbour had the TV on most of the night - not much to do about it
Spacious room in quiet location with a very freindly staff for a great price! Convenient to the spas and downtown...etc. We will return again. none
Receptionnist very friendly and helpful. Room was very clean and large which is not European standard. Usually in Europe, hotel rooms are very small, but in this hotel I was very satisfied with room and receptionist. Also breakfast was very nice. Price is a bit higher than other hotels around but it's worth of it
central situation, nice staff, good bathroom, good breakfast uneven floors (easy to trip), would have liked an indoor swimmingpool
Extreme noise during the night hours due to local traffic on the street side of the building.
i was unexpectedly upgraded to a suite, which was very comfortable. Rooms are quite spacious in comparison with many German hotels. Also, the combination of both shower and bathtub was exceptional. Small and high window (I am a short person!) gave me no view of outside.
The hotel's germany traditional style and location (near to station) were good.
Historical very lovely guiet hotel with friendly staff . Good location.
Hotel lies about Airport shuttle service, cost $100 to get to the airport, not worth it!
This was one of the most pleasant places we stayed. The room was immaculate, Frau Siegsmund, the owner, was extremely accommodating. She even offered to go to town with me to help me buy presents for my daughters. The meals were good and the dining room let us eat even after we overslept .
Friendly staff and good location near shopping area No english TV or newspapers. Pillows very hard (foam) - I prefer soft pillows (feather).
Very friendly staff, hotel room is very clean... very high value for money
employees were extremely helpful and nice, i had a very nice room 201 with beautiful view of course the toilet in the middle of the room is not ideal
kindness of staff see before
I didn't like the fact that there was a smelly dog lying in reception when I got there that refused to move. The receptionist - an aged gentleman wasn't very forthcoming with information or of any assistance, parking was horrendous. The 'shower room' was an after thought within the bedroom, which was little more than a trickle. I was kept awake by the television in the next room being too loud, and was woken at 5.45 once again by the tv next door!! All in all I would neither stay there again or recommmend the hotel.
Very comfortable historical hotel in the center of the city
The hotel has been tastfully redecorated recently. The rooms are large and comfortable. From the breakfast room, the view of the park and pond is splendid. Furnitures and fittings are high quality. It has the feel of an aristocratic home rather than a hotel. You do feel like guests on the grace of the owners, who stay on the property.
cvery good breakfast and nice and big rooms Internet connection not available in the room (at least not in the depandance were I stay).
All > No.
The food is world class Internet access was intermittent
One of the nicest hotel rooms we have ever had. All staff friendly, courteous and helpful. Restaurant and staff amazing. No tea making facilities in room.
Exceptionally friendly and helpful staff combined with tradition rich hotel and wonderful food in the restaurant. Minor issue with the strength of the wireless internet connection-- easily remedied.
Good service, easy parkingg, excellent breakfast, easy to find if you are driving. The third bed (additional) for a child was not comfortable.
The Hotel Rosenau is a very nice hotel, all rooms with good comfort, free internet in the rooms, nice warm bathrooms, good breakfast. Also the city is very nice with nice shops and good selection of restaurants, Parking area is too small.
Friendly personnel at the front desk
Helpfullness of staff
The restaurant was closed- we had a rather long way to go to find another!
10 minute walk from the train station