Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.6 "Excellent breakfast."
-
9.6 "Excellent amenities."9.6 "96% thought the
building was wonderful ." 9.6 "96% found thegrounds to be nice ." -
9.4 "Awesome vibe."9.6 "96%
enjoyed the friendly atmosphere ." 8.8 "88% thought, thehotel was modern ." -
9.2 "Terrific location."
-
9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 7.0 "70% found therestaurant service to be one of the best ." 10.0 "100% said thereception staff was great ." -
6.8 "Average cleanliness."
-
5.6 "Average comfort."5.2 "Only 52% said
rooms were big enough ." -
4.2 "Value below average."3.0 "The
price was too high for 70%." -
3.0 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ."
Overall Rating
-
9.7 "Excellent amenities."9.7 "97% thought the
building was wonderful ." 9.7 "97% found thegrounds to be nice ." -
9.6 "Excellent breakfast."
-
9.4 "Awesome vibe."9.7 "97%
enjoyed the friendly atmosphere ." -
9.3 "Terrific location."
-
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
5.3 "Average comfort."6.6 "For only 66%, the
noise level was all right ." 5.8 "Only 58% saidrooms were big enough ." -
4.2 "Value below average."2.9 "The
price was too high for 71%." -
2.9 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
-
9.5 "Excellent breakfast."
-
9.4 "Excellent amenities."9.4 "94% thought the
building was wonderful ." 9.4 "94% found thegrounds to be nice ." -
9.2 "Terrific location."
-
8.9 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.1 "Food is delicious."
-
3.8 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.7review from
everything except the weather. rain
-
6.7review from
Excellent hotel . Excellent food but overpriced.
-
6.0review from
It was a nice and very differrent hotel When you have plenty of availability (as was the case when we were there), the hotel should go out of their way to upgrade clients at check-in. This costs nothing for the hotel but it will dramatically increase the value/experience and the likelihood of customers returning for another stay. Also, I strongly suggest you move away from the fancy gourmet dinner menu as this has nothing to do with Tuscany
-
7.0review from
Efficient staff, very good food & wonderful position.
-
8.0review from
There was nothing...NOTHING I did not like about it.. It was everything I had hoped it would be. My wife came over from the states on an 8 day vacation as I am here on business and we stayed 1 night there and she literally cried (with delight) when she saw the place. It was truly Tuscanny as we imagined.
-
6.0review from
Beautiful grounds and excellent location for exploring Tuscany. Very expensive...especially restaurant. Improve stairs to upper parking lot.
-
7.6review from
Everything... The hotel is well located, has a lot of charm, the staff is good, the place very peacefull, the food amazing... There was not often staff available to serve you at the bar, would you like a drink outside of lunch/diner hours...
-
7.6review from
Peaceful and relaxing with excellent service. Very good food.
-
5.6review from
The castle is magnificent. The setting is beautiful. The 'town' of Gaiole is within walking distance and has a lovely atmosphere (and great fruit and veg shop). Goos location to explore Chianti. The food (breakfast and dinner) was superb and so beautifully presented (real silver!). Rooms are a little dark. It would be nice to contrast the old with the new by modernising the interior and lightening up the rooms with white linens etc. (which was so nice in the eating areas)
-
8.0review from
I enjoyed both the place/location and the hotel. The staff in general was extremely professional and hospitable. The restaurant services were also excellent. -
-
8.0review from
There was nothing...NOTHING I did not like about it.. It was everything I had hoped it would be. My wife came over from the states on an 8 day vacation as I am here on business and we stayed 1 night there and she literally cried (with delight) when she saw the place. It was truly Tuscanny as we imagined.
-
8.0review from
I enjoyed both the place/location and the hotel. The staff in general was extremely professional and hospitable. The restaurant services were also excellent. -
-
7.7review from
everything except the weather. rain
-
6.7review from
Excellent hotel . Excellent food but overpriced.
-
7.0review from
Efficient staff, very good food & wonderful position.
-
7.6review from
Everything... The hotel is well located, has a lot of charm, the staff is good, the place very peacefull, the food amazing... There was not often staff available to serve you at the bar, would you like a drink outside of lunch/diner hours...
-
7.6review from
Peaceful and relaxing with excellent service. Very good food.
-
6.0review from
It was a nice and very differrent hotel When you have plenty of availability (as was the case when we were there), the hotel should go out of their way to upgrade clients at check-in. This costs nothing for the hotel but it will dramatically increase the value/experience and the likelihood of customers returning for another stay. Also, I strongly suggest you move away from the fancy gourmet dinner menu as this has nothing to do with Tuscany
-
6.0review from
Beautiful grounds and excellent location for exploring Tuscany. Very expensive...especially restaurant. Improve stairs to upper parking lot.
-
5.6review from
The castle is magnificent. The setting is beautiful. The 'town' of Gaiole is within walking distance and has a lovely atmosphere (and great fruit and veg shop). Goos location to explore Chianti. The food (breakfast and dinner) was superb and so beautifully presented (real silver!). Rooms are a little dark. It would be nice to contrast the old with the new by modernising the interior and lightening up the rooms with white linens etc. (which was so nice in the eating areas)
