Cons (-) Pool was disgusting.
3 stars
Hilton Garden Inn Gallup
Photos of Hilton Garden Inn Gallup
Overview
Situated just off of I-40, Hilton Garden Inn Gallup is just a short distance from lots of hiking paths, shops and restaurants. Gallup Municipal Airport is just 10 minutes’ away by car, and complimentary onsite parking is available for your convenience. Corporate guests will appreciate our close proximity to many local businesses. Visit attractions including the Gallup Cultural Center, Fox Run Golf Course, the Navajo Nation Museum and the Wild Spirit Wolf Sanctuary: all easily accessible from our welcoming hotel in Gallup, New Mexico. Settle into an inviting guest room, featuring complimentary WiFi, an HDTV, a microwave and a refrigerator. Relax on the plush bed, complete with hypoallergenic pillows, and work comfortably at the ergonomic desk. Upgrade to one of our suites for more space and a hot tub. Stay connected in the complimentary 24-hour business center. Plan a conference or training event at this Gallup, NM hotel with over 3,000 sq. ft. event space, including a modern boardroom. Our friendly, professional staff, catering services and contemporary A/V technology will ensure that your function is a success. Work out with the latest equipment in the complimentary fitness center, or swim in the heated indoor pool. After a busy day, relax on the sunny outdoor patio. Stock up on snacks and sundries in the 24-hour Pavilion Pantry. Unwind with a beer or a glass of wine, and enjoy tasty American cuisine in the relaxed Garden Grille & Bar, or dine in the comfort of your guest room with evening room service.
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Amenities at Hilton Garden Inn Gallup
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Microwave
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Radio
- TV
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Workspace
- Fax/photocopying
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn Gallup
8.5
Very good
378 verified ratings
Wonderful
244
Very good
66
Good
29
Okay
9
Fair
9
Mediocre
4
Poor
17
Summary of reviews
Guests say
Guests generally appreciated the cleanliness and comfort of the hotel, along with its great location. However, there were notable issues with service, including room cleaning and staff interactions. Noise disturbances and bed comfort were also points of concern for some guests.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
6 reviews
8.8 out of 10
4 reviews
All reviews
Pros (+) Pretty decent for the area & definitely better than expected. Will stay again.
Pros (+) Clean rooms. Great location. Bar/lounge area. Friendly staff.
Cons (-) Broken elevator.
Cons (-) The noise! People above us running around slamming doors loud noise we couldn't even sleep!!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant and bar/lounge with delicious meals, and guests have praised the breakfast and dinner options for their quality and taste.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned issues with stained carpets and a soiled blanket, but overall, the hotel has been described as clean and well-maintained by many visitors.
How is the staff's customer service at the hotel?
The staff has been commended for being friendly, helpful, and accommodating, although a few guests have expressed concerns about the morning desk staff and a specific incident with a front desk boy.
What are the best features of the hotel's rooms?
Guests have highlighted the comfortable beds, well-lit parking lot, and the availability of room service, while some have mentioned issues with the air conditioner, uncomfortable beds, and lack of towels.
Is the hotel's location convenient for travelers?
The hotel's location has been praised for its convenience, and guests have appreciated its proximity to the interstate, shopping, and eating areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Facing Away from the Highway
If you're a light sleeper, consider requesting a room facing away from the highway to minimize noise disturbances.
Check Room Amenities
Some guests reported issues with in-room amenities such as non-functional coffee makers, so it's advisable to check these upon arrival to ensure they are in working order.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, it's worth considering this option, although some guests mentioned additional charges for pets.
Explore Nearby Attractions
The Gallup Cultural Center and Sacred Heart Cathedral are within a few miles of the hotel, making it convenient to explore these local attractions during your stay.
Verify Room Type Upon Check-in
Some guests mentioned discrepancies between the room type booked online and the actual room provided, so it's recommended to verify this upon check-in to avoid any inconveniences.
Take Advantage of the On-Site Restaurant
Guests praised the hotel's restaurant for its quality meals and service, making it a convenient dining option during your stay.
Confirm Breakfast Inclusions
While some guests appreciated the breakfast, others were surprised by additional charges, so it's advisable to confirm breakfast inclusions before booking or upon arrival.
Utilize the Laundry Facilities
If you're on a long road trip, the availability of laundry facilities can be convenient for refreshing your wardrobe during your stay.
Check for High-Floor Rooms
Some guests mentioned noise disturbances from nearby rooms, so opting for a higher floor might help minimize this issue.
Be Mindful of Staff Interactions
While many guests praised the friendly staff, a few mentioned negative interactions, so being mindful of staff interactions can contribute to a more positive experience.
Location
1530 West Maloney Avenue, Gallup, NM 87301
What's nearby
- Gallup Cultural Center1.4 mi
- Sacred Heart Cathedral1.7 mi
- Gallup Amtrak Station4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Gallup
Low season | April |
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High season | August |
Average price (weeknight) | $178 |
Average price (weekend night) | $183 |
When to book a room at Hilton Garden Inn Gallup
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
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Distance to city center | 1.3 mi |
Everything you need to know for your stay in Gallup
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