Gázi hotels

Gázi hotels

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Low Season September
High Season August
  Average price (weeknight): $64

cheapest month to stay

38%

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Best Gázi hotels

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Gdm Megaron Historical Monument Hotel - Heraklion - Building
1
9.5 Excellent (2,425 reviews)
Overview Reviews
A stay at GDM Megaron Historical Monument Hotel places you in the heart of Heraklion, within a 10-minute walk of Heraklion Archaeological Museum and Heraklion Port. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
10.0 Excellent
Pros: Located across from the ferry terminal and nearby to some nice dining. The hotel is really modern and rooms are nicely done. The bed is very comfortable. Great shower and amenities. Breakfast is a buffet with make your own orange juice and option for omelettes to be made to order. Very good breakfast.
Cons: We just passed through Heraklion from Chania to get to Santorini. Did not stay there long but did not seem to be a vacation hotspot. Would prefer to not make my own orange juice.
10.0 Excellent
Pros: Great service, nice room.
Cons: Noisy at times as located in the proximity of the airport. Then again so is almost all of Heraklion and the windows keep out most of the noise. The step up chair provided in front of the bathtub to climb in and use as a shower is a nice touch but I prefer a separate shower without the climbing exercise.
10.0 Excellent
Pros: Great location, walkable to the ferry terminal and port, and a short walk to the restaurants and shops. Incredibly friendly and helpful staff who were so sweet and gave us honeymoon gift. Fantastic breakfast.
Cons: Nothing, everything was great
9.3 Excellent
Pros: Location, Breakfast and staff were very good. Room and bed were very comfortable!
Cons: Some smells of tubage when you enter the room. Breakfast could be until 11:30 instead of 10:30.
10.0 Excellent
Pros: Loved the cookies at check in, amazing breakfast, confy bed and ammensties and modern decor. Fluffiest towels, robes and slippers! We only stayed for one night to be nearby the ferry (which we walked to)
Cons: The area didnt seem that safe - tons of grafitti and a few beggars, but We didnt feel threatened in any way.
10.0 Excellent
Pros: They gave us a room wit beautiful harbour view without us even asking for it. Super friendly staff. Very nice rooftop terrace with pool and restaurant.
10.0 Excellent
Pros: Everything, the hotel, the reception staff were attentive and helpful with everything needed, the breakfast staff gives every customer a feeling as if they were at home, the breakfast buffet is rich and delicious, the rooms are very clean and well maintained
Cons: The pool is a bit small, but it doesn't bother, on the contrary ...
10.0 Excellent
Pros: Staff were incredibly friendly. Breakfast was amazing, the best buffet we’ve had at any resort/ hotel. Nice clean rooms. Pool with the view is also amazing!
10.0 Excellent
Pros: Everything! Amazing rooftop pool and restaurant, Perfect location Super friendly staff Great breakfast Very relaxing place
Cons: Nothing really
9.3 Excellent
Pros: Great service, very comfortable rooms and excellent food. And last but not least great blacked-out curtains.
Cons: Pool is a little smaller than pictures seem to show but it is a city hotel after all and not a resort so didnt mind.
10.0 Excellent
Pros: Staff excellent. Breakfast was amazing. The selection and diversity of breakfast items were unlike any I’ve seen and I’ve traveled a lot around Europe. Everything from typical breakfast items to traditional Greek cuisine. We came in by ferry and it was an easy walk from the port. Couldn’t have picked a better place to stay. Room view was lovely.
Legacy Gastro Suites - Heraklion - Building
2
9.6 Excellent (113 reviews)
Overview Reviews
Located in Heraklion, Legacy Gastro Suites is a 3-minute walk from Heraklion Archaeological Museum and 5 minutes by foot from Morosini Fountain. Featured amenities include a 24-hour business center, express check-in, and express check-out.
10.0 Excellent
Pros: Every staff member were fabulous and friendly. The rooms are great and the food was spot on
Cons: Nothing at all
10.0 Excellent
Pros: The room is very modern and clean. The front desk staff are warm, friendly and helpful. The location is also very convenient.
Cons: The shower is not very good despite the fact that it was some kind of new style shower.
10.0 Excellent
Pros: Location is amazing and a big room
Cons: The great trceiptionest. Maria is an amazing lady.
10.0 Excellent
Pros: We were welcomed so warmly by Bella. She made us feel so at home instantly, and even though we arrived a little travel worn (read sweaty and overwhelmed by the ferry ride) she was so calm and helpful, booked us into a great restaurant for dinner, took care of our bags, explained the different features of the room and made us feel like honoured guests. This experience was continued throughout our stay with thoughtful touches like drinks on arrival, towel swans and sweets on our freshly made bed, breakfast boxes for our early flight and a gift when we left. The room was clean, comfortable and well appointed, with everything you could possibly need including a range of classic books, coffee machine, gourmet teas, wine fridge, wide range of snacks and cold cuts- you didn’t really need to leave the room! Plus you could look out onto Elftherias Square and the Port from our window. Fantastic sunrise view! The museum, Lion Fountain and many of the other main sites were a very short walk away, along with many restaurants, coffee bars and lunch spots. The bus stop to Knossos was also right outside the hotel.
Cons: N/A
9.3 Excellent
Pros: Breakfast in room was excellent
Cons: unclear explanation upon check in what is free / what is not in the minibar
10.0 Excellent
Pros: Breakfast was outstanding. Customer care was outstanding.
10.0 Excellent
Pros: Our stay at Legacy Gastro was amazing. We enjoyed everything from the lovely staff to the gorgeous rooms, to the in-room breakfasts delivered every morning. The location was perfect, just steps to some of the best spots of Heraklion. We didn't want to leave!
10.0 Excellent
Pros: Stunningly styled and very comfortable . Breakfast was delicious with an amazing selection of home made local specialities. The staff so friendly and helpful. Location in the center of town. The restaurant had a lovely roof top outlook and I had the most delicious meal . On departure I was given a gift from them Highly recommend this charming hotel in Heraklion .
Cons: Nothing!!
10.0 Excellent
Pros: Perfectionism and Carefulness in every detail!
10.0 Excellent
Pros: Outstanding in everything! Facility is classic luxury style; staff is super sweet. We are welcomed with a drink and sweet. Breakfast is carried into our room’s dinning area, best breakfast in Greece so far! There are herbal tea, coffee, water and desert in the room. High quality! European luxury design in the room is so beautiful! Balcony with sea view is big and relaxing. Even it is located next to a square, it is actually quite quiet at night. They even have a local smart phone and Sumsung pad for guest to use during stay, which is very sweet! We love everything of this hotel! I rate it 10. We will definitely come back!
Cons: Nothing. Just the shower water flow a bit out, but the floor is all marvel, so it it ok.
Olive Green Hotel - Heraklion - Building
3
9.3 Excellent (1,379 reviews)
Overview Reviews
With a stay at Olive Green Hotel, you'll be centrally located in Heraklion, steps from Heraklion Archaeological Museum and 12 minutes by foot from Heraklion Port. Featured amenities include a business center, express check-in, and express check-out.
10.0 Excellent
Pros: delicious and abundant breakfast. extremely helpful and friendly staff
Cons: appreciate the technology of the room, but often didn't work.
10.0 Excellent
Pros: Breakfast was good, hotel , very clean and all facilities required. Friendly staff.
Cons: Only slight thing was the windows let in the sound from the street, and on a Friday night there was occasionally periods of noise from people walking home after a few drinks! Not sure if effective double glazing, but a minor point.
10.0 Excellent
Pros: The hotel is brand new with excellent facilities and room space. The rooms are very well kept and are super clean. Breakfast was excellent with variant local products and familiar choices too. Staff was very friendly and accommodating. Overall this was one of the best hotel experiences I have had so far (and I’ve been travelling a lot)!
10.0 Excellent
Pros: Olive Green exceeded all expectations. Staff were very friendly and helpful with all our (many) requests. The room was perfect for our family (two adults and one toddler sleeping in a 'big' bed but could fit two kids in a separate space) and had all the facilities we needed. The restaurant at the hotel is genuinely delicious and well priced. The hotel is a short walk to the main square and had a wide range of restaurants and bars.
Cons: It was a bit tricky to drive to the front entrance to drop off your things (if you are driving). Unless you're very brave probably better to park in the Central Parking nearby and walk the short distance.
10.0 Excellent
Pros: Modern design. Great Staff. Excellent included breakfast.
Cons: Nothing
10.0 Excellent
Pros: Upgraded to the top floor with huge outdoor balcony Great food in attatched restaurant staff were exceptional
Cons: Nothing
6.8 Good
Pros: Staff
Cons: Too much Simple without additional accommodations or facilities like a gym room or pool
10.0 Excellent
Pros: Location, cleanliness, ambiance, decorations,breakfast, staff, facilities. Everything great.
Cons: Nothing
10.0 Excellent
Pros: The friendly staff on our arrival and throughout our stay The staff went above and beyond to make sure we were looked after
Lti Aks Minoa Palace - Adults Only - Heraklion - Bedroom
4
9.3 Excellent (906 reviews)
Overview Reviews
Nestled on the beach, this Heraklion property is within 6 mi (10 km) of Watercity Waterpark, Heraklion Port, and Public Gardens of Iraklion. Geoponikos Kipos and Heraklion Archaeological Museum are also within 6 mi (10 km).
10.0 Excellent
Pros: This place is all inclusive and we didn’t even know until we got there. The desk staff is exceptional and their English is amazing. Tip the bartender
Cons: Nothing
10.0 Excellent
Pros: Everything was included so was nice for some really good relaxation. The staff were amazing.
10.0 Excellent
Pros: Loved the early check-in! The hotel is beautiful & everything is well taken care of & clean! I booked a swim-up room with private pool entrance & loved the view on the pool from my window. Private beach was clean , quiet & gorgeous! You also have a great view on the beach from the restaurant & pool area. Just wonderful stay
Cons: Small Minus: Ac was running but room temperature went up regardless...very odd
10.0 Excellent
Pros: We came to a weekend after our wedding and they arranged everything so perfect and let us feel more than welcomed. Thank you!! We will come back for sure (:
Cons: Nothing
10.0 Excellent
Pros: Everything was just excellent! We stayed for 4 nights with a private pool. The room was clean, comfi, we were able to sleep until late, the stuff was just amazing. One step from the beach! We were able to rent a car right in front of the hotel. Very recommended !!
9.3 Excellent
Pros: We stayed here for 6 nights and starting from check in, the staff greeted us with great hospitality. They have offered us early check in and after the check out we were able to still use all facilities as normal guests in order to accommodate our travel schedule. Food during the lunches and dinners were tasty and diverse. The rooms met the expectations and were cleaned every day regularly. During the day, there wasn't loud music by the pool or the beach and we really liked the peaceful atmosphere. Also, as a young couple, we really liked the adults only concept. All in all, everything was great.
Cons: Although the staff was lovely, we were constantly addressed in German. That was a little off-putting to the feeling of being in Greece. Some of the staff put some effort to remember us but in general it was not the case.
10.0 Excellent
Pros: It so difficult to write something in special because this hotel is AMAZING. The most impressive for us is the staff specially George and his staff in the dining room. I have never seen workers in the hotel like them.
6.8 Good
Pros: The swim up pool and outdoor pool and sea were excellent!
Cons: Food was all frozen and reheated. Canteen was not staged well enough. Drinks were not branded.
9.5 Excellent
Pros: breakfast was good had a good seclion of food
Cons: could not fine a fault with it
10.0 Excellent
Pros: Hotel was clean and in a great location. We were able to walk out to the beach right from the hotel. Our room had a great view of the Aegean Sea. The staff was so kind and accommodating.
Cons: no dis-like
10.0 Excellent
Pros: Very good meals and drinks, the Italian restaurant is very romantic!! The rooms are clean, spacious and well decorated. The staff is friendly and helpful. This destination and hotel are perfect for a romantic getaway
So Young Hostel - Heraklion - Bedroom
5
9.3 Excellent (596 reviews)
Overview Reviews
With a stay at So Young Hostel in Heraklion, you'll be minutes from Heraklion Loggia and Heraklion Archaeological Museum. Featured amenities include laundry facilities, a library, and microwave in a common area.
10.0 Excellent
Pros: Host us very nice and helpful , location is perfect in city center close to ferry and airport , place is supper cleans beds are very comfortable , and u have full privecy with the certains lockers very safe for solo traveler
Cons: Nothing
9.5 Excellent
Pros: I stayed less than 12 hrs so can't judge on the whole but as far as I may say So Young Hostel is recommendable.
10.0 Excellent
Pros: Very nice hostel, clean, friendly staff and well located!
Cons: Nothing.
9.5 Excellent
Pros: Very good location. We loved the rooftop space for chilling. 4 bed dorm for women was great
8.0 Excellent
Pros: The bed was more comfortable than most. Aircon rooms. Clean. Nice terrace.
Cons: You have to hold the shower head to rinse off. The bathrooms were so-so. The town was whatever, not by a beach or pool, so when it’s hot you don’t feel like going out. It’s a good spot to catch the ferry the next day. I wouldn’t spend more than a night maybe two here.
10.0 Excellent
Pros: The staff were very friendly, bed was so comfy, and the rooftop was an amazing touch.
Cons: The Wi-Fi signal didn't reach our double bedroom, and was constantly cutting out. Elsewhere in the building the Wi-Fi was good.
8.8 Excellent
Pros: Ioannis the owner is helpful and the place is clean and modern. I had what I needed for one night. I plan to stay again on my return.
Cons: There was no gluten free breakfast on offer.
8.8 Excellent
Pros: The roof garden was a great place to roll out a yoga mat as well as to relax!
7.5 Good
Pros: The bunk beds were amazing with curtains to make them private
Cons: They made a mistake with my reservation which can happen, the problem is they offered a discount to make up but then they didn’t do it!
7.0 Good
Cons: Bed bugs...
ibis Styles Heraklion Central - Heraklion - Building
6
9.2 Excellent (3,757 reviews)
Overview Reviews
ibis Styles Heraklion Central is located right in the heart of Heraklion in Crete. The hotel offers newly built and modern rooms with comfortable beds and equipped with all the amenities necessary for a pleasant and relaxing stay. The guests can find an exquisite restaurant and bar where they can relish tasteful delicacies. Furthermore, the hotel features a secured indoor car park and is at close proximity from the most important city attractions and shopping mall.
10.0 Excellent
Pros: The staff is incredibly friendly and helpful. We bought/ booked the executive room as we were to check in they upgraded us to a suite. The room was spacious and very comfortable, great selection of pillows! Location wise is fantastic close to everything, many restaurants around. Walking distance from the port and the bus station A ( than connect with Knossos). Fantastic experience!
Cons: We enjoyed everything
6.8 Good
Pros: very nice and in an exceptional location - the only reason for the average rating is that the competition against airbnb housing is fierce and the value offered is considerably lower when compared to a similar airbnb rental - if you don't need the constant hotel room service and wholesome breakfast.
10.0 Excellent
Pros: Rooms were clean, modern and comfortable. The breakfast was amazing and the location is central. The staff were welcoming and friendly. We would definitely come back.
9.3 Excellent
Pros: Nice location and the hotel was clean.
10.0 Excellent
Pros: Ended up having to stay there last minute when our flight was cancelled, and lucked into their last room at midnight. Staff was super friendly and helpful. Breakfast was great. Great location too.
10.0 Excellent
Pros: Excellent location. Breakfast can get very crowded at the stations but there is ample seating. The location is slap bang central, easy to find, excellent parking. Get a balcony room if you can, Heraklion can be confusing and not only is the balcony a good place to cool down, or sunbathe, the view can really help you get your bearings. Hotel is best accessed from the East side of the city, don't be afraid to ignore google maps and drive on a few junctions to save you driving through the city centre.
10.0 Excellent
Pros: Evurything was perfect
9.5 Excellent
Pros: Great location and the staff couldn’t have been more helpful. Nice size room with balcony and outlook towards the fort and sea.
Cons: Nothing comes to mind.
10.0 Excellent
Pros: Everything
Cons: Nothing except for my gps sending me down a pedestrian street
10.0 Excellent
Pros: Helpful staff and great location
Veneziano Boutique Hotel - Heraklion - Building
7
9.1 Excellent (651 reviews)
Overview Reviews
A stay at Veneziano Boutique Hotel places you in the heart of Heraklion, within a 10-minute walk of Heraklion Archaeological Museum and Natural History Museum of Crete. Featured amenities include express check-in and luggage storage.
8.8 Excellent
Pros: Great local Cretan breakfast with friendly service in a lovely setting. Easy to walk from the hotel and see Heraklion old town and close to restaurants, bars and shops.
Cons: Beds could be more comfortable, especially the pillows. Hotel could advise in advance on parking as this isn't easy in the narrow streets around the place. There is pay car park close by.
10.0 Excellent
Pros: Aesthetics and staff!
Cons: AC in one of 2 rooms was poorly placed - functional but not optimal
4.3 Okay
Pros: Location
Cons: The staff were completely unprofessional: 1. The hotel has withdrawn the money (not blocked) from my credit card 10 days prior to our stay even though we have selected free cancelation and pay at the property option. 2. Initially we have booked a room for two people (€103), but one of our friends has tagged along with us so we have changed our booking to three people, as a result of that the room has been changed to family room (€165). When we have arrived, the receptionist told us that you have changed the type of the room not the number of people in the room and insisted on her invalid argument for half an hour. Another member of staff came, he understood that the argument is not valid but because of her, he was also insisted on the type of the room logic rather than the number of people. And guess what, they were talking about €10 more! That is why I am saying that they were unprofessional as they have wasted our time and did not get their €10 either at the end of the day!
10.0 Excellent
Pros: This is a beautiful boutique hotel only 2.5 years old in a renovated 1510 Venetian house reused during the Ottoman period. Everything from the staff to the room and the breakfast were outstanding. It is small and quaint with only 8 rooms. In the heart of the city close to shopping and restaurants.
Cons: Not for guests with cars as the streets are extremely narrow with a lot of double parking. No parking nearby.
9.3 Excellent
Pros: The stuff is very kind and helpfull, the location is amazing! The room is very clean and there is AC. Very much recommended !
Cons: The rooms located upstairs, do to the amazing old building there is no elevator.
8.0 Excellent
Pros: Outstanding staff - they could not have been more helpful and friendly. The central but quiet location near the old town. Lovely spacious and airy restaurant serving good food.
Cons: Although the room was stylishly furnished, it was very small and pokey with no windows, minimum kitchen equipment and no wardrobe for hanging clothes.
10.0 Excellent
Pros: 1)The location( very central but not in a crowded area) 2)The place is in an historic beautiful newly refurbished building and has also an amazing bar/restaurant inside. Everything was clean and we slept very well. 3) The staff was super welcoming, smiling and greeting us with kindness and professionalism ( Thanks to beautiful and amazing Era and Margherita, and kind Photos)
Cons: Everything was perfect!
10.0 Excellent
Pros: Easy walking to central and all tourist things except aquarium and Knossos..... both require buses but worth it. Very friendly and honest staff, they do care about you and your comfort. Rooms are tidy, breakfast is ample and they cater to fussy eaters as well. Air conditioning works. I would stay there again for sure.
8.8 Excellent
Pros: Very clean Friendly staff Basic room Excellent breakfast
5.5 Okay
Pros: Staff was excellent. Location for old town Heraklion is perfect. Very old structure that has been renovated.
Cons: The air conditioning was ineffective making for a very hot night. Shower was smaller than tiny and it leaked, but the water drained in secondary hole near the toilet. The pillows were all for show and horrific to sleep on: high, hard, and hot and filled with all polyester that you’d get for $4 at Target. Better instructions on how to find it in the small streets of Heraklion would have been nice.
Yianna Caravel - Gázi - Building
8
9.1 Excellent (539 reviews)
Overview Reviews
When you stay at Yianna Caravel in Malevizi, you'll be on the beach, within a 15-minute drive of Natural History Museum of Crete and Heraklion Archaeological Museum. The front desk is staffed during limited hours. Free self parking is available onsite.
8.8 Excellent
Pros: The staff the food the view
10.0 Excellent
Pros: The Best thing about Yianna Caravel is the staff and good management of everything around and within the hotel. They exactly know how to organize the leisure. Super trained receptionist (a guy) and servers and everyone there are perfectly match their positions. Me and my husband were delighted from the first step of entering the hotel I strictly recommend this hotel and restaurant to any tourist who wanna spend beautiful vacation.
Cons: There is seriously nothing to say that we didn't like. All is perfect.
10.0 Excellent
Pros: Beach front location. Staff very friendly and helpful
Cons: There were no negatives.
9.5 Excellent
Pros: Fantastic staff and beautiful spot right on the beach
Cons: Would have liked tea/coffee making facilities in the room and the transport we booked with the hotel to pick us up from the airport did not arrive
10.0 Excellent
Pros: Everything was great, beautiful and clean, great location. Very comfortable bed, great breakfast and also their restaurant is also very good. Wifi also works good.
9.3 Excellent
Pros: It was super thoughtful how you prepared bagged lunches for me and a friend since we would be missing breakfast.
8.8 Excellent
Pros: Delocious breakfast, excellent bed and calm room, nice interieur, very clean
Cons: expensive beach bar and no real fruits in the cocktails, same songs in the playlist at breakfast and beach bar every day and hours, only few restaurants around
10.0 Excellent
Pros: Our room was amazing! We had the Junior Suite with Sea view. It was better than we thought it would be!! The beach was great and the staff too. Very helpful!! I would stay there again if I’m in Crete again
9.3 Excellent
Pros: Very nice staff. Good location. Excellent lounge style atmosphere at the beach and restaurant. Very good restaurant
Troulis Apartments - Gázi - Building
9
9.1 Excellent (202 reviews)
Overview Reviews
When you stay at Troulis Apartments in Malevizi, you'll be on the beach, within a 10-minute drive of Natural History Museum of Crete and Heraklion Archaeological Museum. Free self parking is available onsite.
8.3 Excellent
Pros: 1] Very professional and friendly staff. 2] Extremely close proximity to the sea. 3] Spacious apartments.
Cons: Presence of an industrial factory nearby. However, it seems not severely polluting the sea.
10.0 Excellent
Pros: Great location and helpful and welcoming staff.
9.3 Excellent
Cons: Everything right, especially the big room with beatiful view!
10.0 Excellent
Pros: The apartments are right next to the sea which is great.
8.8 Excellent
Pros: Easy room in the hotel just next to the beach, where you can order anything from the menu. Friendly staff, very good price.
Cons: On Friday we heard loud noise of music from a tavern next door. Balcony door wasn´t closing properly.
10.0 Excellent
Pros: We had an excellent stay. Thank you to all staff. The room was comfortable, the beach was at our steps and the food at the restaurant was great!
9.5 Excellent
Pros: Room was very clean and comfortable. Staff was really pleasant and helpful. The position of property is at the beach. The great thing is that, as a guest at Troulis Apartment, you get a free umbrella and sunbeds every day. There is also a nice bar at the beach, with wonderful staff. Beach is nice and long.
Cons: The only thing worth mentioning is that this is surely not the most beautiful beach on the island. The east side (like Falassarna for example) has much better beaches.
9.3 Excellent
Pros: The biggest advantage of this hotel is the location. It's right next to the lovely beach. There is also a large free parking. People were very kind. Rooms were cleaned every other day. Nice place to stay. Maria Trouli left us a gift in a room last day - a bottle of their family domestic olive oil. ❤️
Cons: Wifi could be better. In rooms, and also on the beach.
10.0 Excellent
Pros: Very nice view of the see(actually, on the beach). Maria is a nice host! Everything is clean.
Kastro Hotel - Heraklion - Building
10
9.0 Excellent (2,840 reviews)
Overview Reviews
With a stay at Kastro Hotel in Heraklion, you'll be within a 10-minute walk of Heraklion Archaeological Museum and Natural History Museum of Crete. Featured amenities include complimentary wired Internet access, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
10.0 Excellent
Pros: I loved everything: the modern and cozy room, the friendly staff (they took time to inform us on everything even if they were busy), the extremely rich and tasty breakfast, the terrace in front of our room, the very organised parking area nearby (only 7€ a day) and of course the location close to the best restaurants of the city (I especially recommend peskesi!) We'll come back again!
10.0 Excellent
Pros: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean
9.5 Excellent
Pros: Staff was very helpful.and friendly. The breakfast was excellent - especially since they offered the local pastry - bougatsa, a custard filled filo specialty of the area. Also, fresh squeezed juices. Thank you, Kastro, this was my third stay here and I will continue ciming back.
Cons: There were stairs up to the lobby and no one to help with luggage. We travel lightly but, as seniors, we could use a little help.
10.0 Excellent
Pros: Great location and great breakfast.
Cons: Our room was oddly shaped and only had one small window. Sort of felt like a cruise ship. Everything else was great was just expecting a little more from the room.
10.0 Excellent
Pros: The staff were lovely, really helpful and supportive. We loved the group of 3 rooms we were given close together
2.5 Mediocre
Cons: The room smell bad.
10.0 Excellent
Pros: It was my second time in this hotel. Nice hotel in tbe town, large rooms and bathroom, excelent breakfast, very nice people. recommended.
5.0 Okay
Pros: Good location
Cons: The cleaners open our luggage when they clean the room. I realised that on the second day of our trip and inform the people in the reception. They just ask if I loose something. Be care with your items.
9.5 Excellent
Pros: The cleanliness Friendly staff A good breakfast And very convient, i stayed just for one night i paid 54 euro
10.0 Excellent
Pros: nicely designed, clean rooms. Great breakfast, great location
6.3 Good
Pros: Only pors with this hotel is the geographic localisation, close to the sea and city center and the room is clean.
Cons: The cons now... I was traveling with my wife, when we got to the room the bed were separeted and when we asked to make it a double bed they refused. There were no air conditioning, small balcony (compared to the pictures before booking), the breakfast is a no go, personel is not kind to help you... I would not recommend this hotel for your stay in Heraklion but the one just beside for example (Mirabello where we had a way better time).
Agapi Beach Resort - Heraklion - Building
11
9.0 Excellent (1,107 reviews)
Overview Reviews
Located in Malevizi, this beachfront property is in the entertainment district and within 3 mi (5 km) of Ammoudara Beach, Pankritio Stadium, and Theodoros Vardinogiannis Stadium. Venetian Walls is 2.9 mi (4.7 km) away.
9.5 Excellent
Pros: The hotel is fantastic We had an amazing sea view bungalow The staffs absolutely amazing, super nice and friendly. The place is very clean. The beach is beautiful with lots of activities. Large variety of food and restaurants. Definitely recommend for families.
Cons: Not much to do around the hotel and most of the activities are for kids over 3 years old.
8.0 Excellent
Pros: The staff were excellent The food was very good although they provided gluten-free bread you have to be careful the drinks in the all inclusive package were very good quality...
Cons: I thought the city was a little bit run down
7.0 Good
Pros: Nice beach Great entertainment team (especially events for kids!) Yoga lessons Great SPA (and very receptive to feedback) Great Italian restaurant (must visit)
Cons: Too packed (difficult to find table in restaurant and too noisy) View from our room (we paid extra for a view) Staff in restaurant is tired Booked sun beds both one the beach and by the pools :( Crete taverna (outside of the hotel) was a big disappointment
9.3 Excellent
Pros: Made feel very, very welcome by ALL staff at ALL times from the guy dropping us of at our accommodation to the staff on the beech at the end of the day!
Cons: The bus journey in to the port was... too HOT ! lol
10.0 Excellent
Pros: Luxury all-inclusive resort on the beach near Heraklion. Great staff and restaurants. Facilities equaled any other restort on the island. Pick up available at airport or seaport.
8.0 Excellent
Pros: Food and drinks were ok, breakfast is better than the other meals. The restaurants with the reservation are better than the common one. Also the restaurant outside the hotel was really good too. The alcoholic drinks are non known labeled but ok to drink.
Cons: The seafront rooms are not sea front actually. You can see the sea like %5 percent when you go to the balcony. Faulty naming of these rooms at all. Not good not worth to buy them, go with the cheaper ones. They are near the sea okay but not sea front or whatever.
8.3 Excellent
Pros: Food is great
10.0 Excellent
Pros: We came back Agapi Beach after 3 years, and we weren't disappointed again. The resort keeps its high standards at everything, from food to facilities. It's just perfect for traveling with kids. We will come back again.
Cons: Some of the entertainment program feels a little retro (trivia quizzes, bingo, movie nights), this has some nice charm to it, but I would expect something more suitable for 2019.
10.0 Excellent
Pros: Very calm place, excellent to come with small children. Has it's own beach and three pools, also has good restaurants and free bars.
Cons: I would like to have an electric kettle in my room, sugar, coffee and tea bags so I could make my own coffee in the morning without going to main restaurant.
8.8 Excellent
Pros: The beach, friendly staff, the food, entertainment, the spa
Cons: Wifi in the room, bed, bathroom of the room
Akti Corali - Heraklion - Building
12
9.0 Excellent (841 reviews)
Overview Reviews
When you stay at Akti Corali in Malevizi, you'll be on the beach, a 5-minute drive from Natural History Museum of Crete and 6 minutes from Heraklion Archaeological Museum. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
9.5 Excellent
Pros: Big rooms, quiet location, in front of the sandy beach, friendly staff, good breakfast, really good Wi-Fi signal
Cons: Needs a refurbish, but it's good value for money
10.0 Excellent
Pros: The staff at the hotel was very friendly and helpful in everything. The breakfast was delicious and they had a great variety of food. The rooms are being cleaned daily and are very cozy.The pool was always clean and well maintained. All prices are affordable. A quite place and not that crouded, even with children staying at the hotel. The beach is clean and nearby with fine sand. There is possible to take trips in the surrounding areas. Ask at the reception for guidance. You can rent a car or book bustrips for reasonable prices.
Cons: The hotel is a 3 star hotel , there are small things yet to adjust ,but that wasn't something to bother us. There's no coffeemaker something I personally would have liked to have in the room, but I got a waterpot instead. We enjoyed our staying fully and we intend to be staying there again.
10.0 Excellent
Pros: Breakfast exceeded WAY past our expectation. Enjoying so many different food, such as fresh fruit, cheese, deli, pastry, cereal, fresh juice, coffee, yogurt, jam... I can't even name them all...with a beautiful view of the pool and the ocean definitely exceeded our expectation. There is a grocery store in a walking distance, nice restaurants and town all in a walking distance. We would RECOMMEND this place any time.
8.5 Excellent
Pros: The hotel location is on a very nice beach, the staff is amazing!!! Very nice and helpfull!!! The rooms is very clean. There is a very good bus that conect the hotel diractly to city center and airport. No need to spend money on taxi
Cons: All over the hotel there is a very strong smell of smoking. Discasting smell. A bit far from city center, need to take bus/taxi or be sporty and walk on the beach 4km
10.0 Excellent
Pros: The staff at the hotel are friendly, helpful and always available to deal with customers. From the minute we arrived we were greeted and made to feel welcome. The Pool Barman is constantly on the go, busy busy, but he was always cheerful and found the time to make his customers feel valued. The house staff worked tirelessly and the standard of cleanliness was very high. All round excellent staff employed at this small friendly hotel.
10.0 Excellent
Pros: Pool and close was to the beach
Cons: Beds were a little hard. Shower could do with a little curtain. Entire floor gets completely wet
10.0 Excellent
Pros: We had a great stay here, all the hotel staff is so very helpful and friendly, treating us as dear guests. Hotel is very clean, has a great sea view, big pool and offers very nice breakfast. It has a good location - it is the first line to the sea, beach starts directly after hotel pool area. Some nice shops and cafes are at walking distance including big supermarket Sklabents where you can buy literally everything. At 15 minutes walking distance there starts a long touristic Amoudara street filled with souvenir shops and restaurants. Near the hotel there is a bus stop from which you can take a bus to Heraklion (city center, port, airport - everywhere) or Knossos where the ruins of ancient castle are situated. We stayed with a toddler and really enjoyed combination of quietness of the place and the accessibility of all attractions and activities within 15-30 minutes of travel time. Thanks a lot to the hotel staff!!
10.0 Excellent
Pros: Staff were very friendly and very nice breakfast
9.5 Excellent
Pros: The size of the pool was awesome as it was so big. Staff were very friendly and spoke excellent English. More so, our room was very clean and remained so for the duration of our stay.
Cons: It would if there was at least another English speaking channel other than BBC World
9.5 Excellent
Pros: Staff, bathroom equip., swimming pool, bar, breakfast, parking in the hotel area
Cons: Little bit far from city-center (cca 5km)
8.0 Excellent
Pros: Breakfast was good, room was cleaned daily. The large pool, chairs and bar were much appreciated during July heat. Public beach with sand is only meters away, if you prefer sea waves (we took both options). Bus stop to Heraklion and Knossos museum is only 5 minutes away on foot.
Cons: Room design is a bit dated, although functional. There's nothing special within walking distance around the hotel.
Aquila Atlantis Hotel - Heraklion - Building
13
8.9 Excellent (2,726 reviews)
Overview Reviews
With a stay at Aquila Atlantis Hotel in Heraklion, you'll be a 3-minute walk from Heraklion Archaeological Museum and 12 minutes by foot from Heraklion Port. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
10.0 Excellent
Pros: Luxurious, elegant decor, good wi-fi, great meals and service all the way around, from reception to waitstaff and the chef. Little conveniences like pool towels and choice of pillow types. Very comfortable bed. Good wi-fi, mini-bar and safe.
Cons: The a/c is pre-set at 20 degrees celsius and they won't change it. If you're hot-blooded it may be uncomfortable. The floor of the room had grit and hair when we checked in. The maid service next-day cleaned it up. Everything else was perfect.
8.3 Excellent
Pros: nice hotel but it is rather a 4star not 5
Cons: small pool, average breakfast
9.6 Excellent
Pros: This is an excellent hotel in a very convenient location for sight-seeing. Everything is nearby and close to the waterfront. The staff is friendly and helpful.
Cons: A bit pricey bu you would probably expect that for a five-star hotel.
9.3 Excellent
Pros: Centrally located
9.5 Excellent
Pros: Great hotel! It exceeded out expectations. Breakfast was amazing - excellent hot and cold variety - you won't be disappointed. We were given beach towels to use at the beach and the bellboy even parked our car for us everyday!
Cons: Nothing
10.0 Excellent
Pros: Location, Staff, Breakfast & Dinner was fantastic
Cons: Nothing
10.0 Excellent
Pros: Great facilities. Perfect location. Love the roof top pool.
10.0 Excellent
Pros: I liked everything. Best hotel ever in that price!
9.5 Excellent
Pros: Very nice staff and hotel. Great breakfast
10.0 Excellent
Pros: Great hotel! The location is walking distance to everything!
10.0 Excellent
Pros: Clean, fresh, lovely staff excellent facilities
Cons: Indoor pool was a little chilly
6.8 Good
Pros: Clean and good beds
Cons: Very small swimming pools and small rooms.
Galaxy Hotel Iraklio - Heraklion - Building
14
8.9 Excellent (2,229 reviews)
Overview Reviews
Centrally located in Heraklion, Galaxy Hotel Iraklio is within a 15-minute walk of Heraklion Archaeological Museum and Morosini Fountain. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Heraklion? This hotel has facilities measuring 7535 square feet (700 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
8.5 Excellent
Pros: Breakfast was great and the staff is friendly and very helpful
Cons: The room we had was a bit small bu that wax our only complaint
8.3 Excellent
Pros: good breakfast
Cons: very poor, pool bar, service and drinks and very expensive for what they offer .
9.3 Excellent
Pros: The Staff are so welcoming, amazing breakfast, very clean hotel and facilities! Great pool and outdoor area. It’s very close to the main shopping area, great local shops and restaurants, really can’t beat the location. Will definitely be returning!
Cons: Rooms are a little on the small side, for large suitcases.
8.3 Excellent
Pros: Comfy beds and pillows. Good breakfast buffet selection. Friendly and courteous staff. Quick access to Heraklion city centre.
Cons: Requested a double bed, but got a twin instead. Slightly outdated hotel decor. Lifts are old and quite slow.
10.0 Excellent
Pros: Very nice hotell, and the staff where doing a really great hotell. Very clean and great value for the money! I really recommend this hotell!
9.5 Excellent
Pros: Everything was wonderful
8.8 Excellent
Pros: You get exactly what you pay for, the hotel is lovely. The service at the pool bar was so fantastic and it was one of the highlights of my trip, as was the relaxing pool. The location was a short walk to lots of nice restaurants and the port.
Cons: On the day of arrival I needed to grab a phone charger out of my suitcase. One staff member told me it was okay, so I opened my suitcase in the lounge at reception, a few moments later I was approached by another staff member who got quite angry and said if I wanted to open my suitcase I would need to go down to the basement. Thankfully by the time he came over I had already grabbed what I needed and was in the process of zipping my suitcase back up, but he was extremely rude.
7.5 Good
Pros: The hotel itself was nice, room was generous, had a balcony and the pool facilities were fantastic. We were celebrating and they left a cake in our room, which was a lovely touch.
Cons: At check in, the ladies seemed great and helpful. They offered to order us a taxi at €25, which we accepted. Later on the night before we were due to leave, we discovered the taxi hadn’t been booked and actually, if you book on the day (it took 10 seconds on the day), it is €10-15 cheaper. On check out, the man at the desk was rude and very unhelpful. We asked if we could put our bags behind the desk while we had an early breakfast and he said we could leave them in the lobby unattended, we declined this.
10.0 Excellent
Pros: Staff , room & bed, facilities, breakfast, location all were excellent
Cons: Nothing
10.0 Excellent
Pros: Awesome stay, friendly staff, clean and upscale
10.0 Excellent
Pros: Everything
9.5 Excellent
Pros: Very clean, stuff are very helpful both at reception and restaurant, good selection of breakfast and excellent service.
Cons: Room size are small for 5
Stork Hotel - Heraklion - Building
15
8.9 Excellent (184 reviews)
Overview Reviews
Facilities The friendly staff at the reception desk are happy to answer any questions. The hotel offers a TV room. Wireless internet access allows guests to stay connected while on holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities of some rooms. Valuables can be securely stored in a safe for an additional charge. Additional features include a refrigerator and a mini fridge. WiFi is also available to guests. Bathrooms are equipped with a shower and a bathtub. Sports/Entertainment The hotel provides a number of options for sport and leisure. A refreshing swim in the indoor pool complex is a great way to unwind. A sun terrace is a great place to while away the hours. A variety of refreshing drinks await guests at the pool bar. Meals Various dining options are available, including a breakfast room and a bar. A delicious breakfast provides energy for the rest of the day. The hotel also offers snacks.
10.0 Excellent
Pros: Great staff Great value for money Good facilities
Cons: None
4.3 Okay
Pros: The breakfast staf, the pool, balkony
Cons: The shower was very lie standard, beds very hård, they owner dissiplined children infront of guests.Located on a back Street 1km from the Beach. This is a 2-star Hotel at the most
10.0 Excellent
Pros: Great hotel, staff extremely kind and generous, wonderful swimming pool, rooms very clean and with a beautiful view. Rich breakfast with fresh homemade Greek Yogurt. Quality/price unbeatable! Strongly recommended.
9.5 Excellent
Pros: Excellent staff all round. The owner Maria, Andoni and Stelios behind the bar and both cleaning ladies. Not one could have been more helpful. This hotel is spotless and a 5 min walk from an excellent beach and good restaurants. Faultless.
Cons: For value for money it could not be improved.
10.0 Excellent
Pros: Staff was very friendly.
9.3 Excellent
Pros: Nice familial hotel. The owners where very friendly and helpful. We enjoyed the swimming pool and the sun beds. Very good restaurants around the hotel. Good connection to the airport or centre with the bus KTEL stopping at 150m from the hotel.
9.5 Excellent
Pros: My stay at Stork Hotel was fantastic! The owners and staff are beyond friendly and helpful. Rooms are clean, spacious and A/C world great. The breakfast ladies even accommodated my special requests in the morning. The outdoor pool and bar were wonderful and I would recommend this hotel to all of my family and friends. I hope to be back again soon.
9.5 Excellent
Pros: Lovely room & view from balcony. Really good bed & air con. Very friendly staff.
Cons: Breakfast was disappointing (not included in our package but added as an extra once). Music at pool a bit relentless at times (but pool was good).
8.8 Excellent
Pros: Maria was delightful....and her family were very friendly and helpful....beautiful pool area with pool bar
Cons: Nothing
9.3 Excellent
Pros: The staff is very helpful and friendly, and the location is good: it is very close to the sea and grocery store, and also I saw people enjoying the pool
Cons: The wi-fi is not so good, but many cafes around have the same problem: the internet sometimes is frustrating to use. I've heard that it is cretan issue overall
Lato Boutique Hotel - Heraklion - Building
16
8.8 Excellent (2,152 reviews)
Overview Reviews
With a stay at Lato Boutique Hotel in Heraklion, you'll be within a 15-minute walk of Heraklion Archaeological Museum and Heraklion Port. Featured amenities include a computer station, express check-in, and express check-out.
10.0 Excellent
Pros: Within walking distance of many things we wanted to see
10.0 Excellent
Cons: nice stuf. nice rooms. great loacation.
10.0 Excellent
Pros: Located very near the port and several atractions.Very clean place.Very good breakfast.Excellent value.We had a rental car and they truly have parking spaces that are protected by the excellent bell boy.Staff is outstanding.
Cons: Nothing.
10.0 Excellent
Pros: Cozy room, harbor view, balcony, friendly and knowledgeable staff
Cons: A bit self-consciously overdesigned
8.0 Excellent
Pros: Personnel was more than kind, location was close to Herakleion airport & the city centre, parking available, breakfast was superb, view from the roof top as well as food are excellent.
Cons: Found small crawling insects in the bathroom.
10.0 Excellent
Pros: Great hotel...and excellent ac...so important after a hot day of travelling
8.0 Excellent
Pros: Location is great; we had a top-floor room with sea-view which was also very good. There was not a good separation with the balconies of the neighbouring chambers so not full privacy. Staff very helpful with parking the car.
Cons: Old lift; breakfast OK but nog great. Bathroom functional (good warm water) but very small indeed. But the room price (we paid EUR 150 per night) is too high
9.3 Excellent
Pros: Location was a short walk from Heraklion town center. Staff were friendly and very helpful as we lost a night due to a Ferry strike, and they arranged for us to stay another night even though they were fully booked.
Cons: There was no view from the room, but this was expected as we were right in town. The view from the hotel restaurant more than made up for this though!
8.8 Excellent
Pros: Location is brilliant Staff were great especially caterina at reception . She is a superstar .Roof top bar /restaurant exceptional
Cons: Rooms are pretty dated . Could use a revamp then it would be fab .
8.8 Excellent
Pros: Service was good. Free parking in downtown Heraklion!
Cons: Decor is strange. Towels we're old (but clean).
9.3 Excellent
Pros: Breakfast was amazing. Staff very very helpful.
Cons: Bathroom a little tired
10.0 Excellent
Pros: Close to ferry terminal for transit, view of port from rooms, size of room, outdoor patio
Cons: N/A
Infinity City Boutique Hotel - Heraklion - Building
17
8.8 Excellent (2,097 reviews)
Overview Reviews
With a stay at Infinity City Boutique Hotel, you'll be centrally located in Heraklion, just a 5-minute walk from Heraklion Archaeological Museum and 11 minutes by foot from Heraklion Port. Featured amenities include express check-in and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).
10.0 Excellent
Pros: Everything was perfect. Thank you for all help from receptions. They were here for recommended me lot of places. I will comw back for sure. I highly recommended Hotel Infinity City.
10.0 Excellent
Pros: Front desk staff was extermely curtious and helpful
6.8 Good
Pros: Staff of this property is extremely polite.
Cons: Breakfast was horrible. The omelette was tasteless and over cooked. The orange juice is far from being a normal juice, tastes bitter and concentrated mixed with water. Pictures are misleading, requested and paid for a room with balcony and a view as on the photos, we got a room with a small balcony on the backside of the hotel. With one chair only, the view was far from seeing the sea and we could only see the backside/balconies of other apartments. As a couple we had two separated beds put together (even though we requested for one bed) One bed was higher then the other and looked/felt like an extra foldable bed that was put inside the room. The air condition was extremely noisy.
10.0 Excellent
Pros: Friendly people in reception. Room was big and super clean!
Cons: Everything was perfect
10.0 Excellent
Pros: The staff were kind and helpful
Cons: Nothing
9.3 Excellent
Pros: Stuff was very helpful and friendly (special txs for Stefanos), location - 30 steps and you are in downtown. Design of the room as in pictures - even if it is in a narrow building - the room was spacious. If you like small hotels - excellent quite place with reasonable price even in the middle of tourism hot season!
Cons: well, maybe 2 small things - shower cabin is a bit narrow. Breakfast selection might be bit wider - but on the other hand - you are in Greece, in city downtown - so big choice to take breakfast in any other open cafe, restaurant if you expect more then normally you have at your own kitchen...
8.8 Excellent
Pros: Friendly hosts, great location, exceptional comfort and cleanliness.
Cons: Breakfast could be a little more varied. More building than hotel.
6.3 Good
Pros: The room was very small. The air conditioner didn’t work very well and the third bed for my son was extremely hard. The staff were really nice and helpful and the location was good
Cons: The room was very small. The air conditioner didn’t work very well and the third bed for my son was extremely hard. The staff were really nice and helpful and the location was good
8.3 Excellent
Pros: Very close to city centre
Cons: The photos online miss represent the true hotel...
8.0 Excellent
Pros: Very clean spacious rooms with a view of the bay, staff were very nice offering assistance with recommendations and booking a car.
Cons: Air construction wasn’t working, the room was suffocating hot when we arrived and just didn’t cool down due to air con not working properly.
8.5 Excellent
Pros: Nice hotel with excellent location and food break. I'm
Civitel Creta Beach - Heraklion - Bedroom
18
8.8 Excellent (1,163 reviews)
Overview Reviews
When you stay at Civitel Creta Beach in Malevizi, you'll be on the beach, within a 5-minute drive of Pankritio Stadium and Hania Gate. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
9.5 Excellent
Pros: The staff were extremely accommodating and helpful!
8.0 Excellent
Pros: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.
Cons: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.
9.5 Excellent
Pros: The entire staff was very helpful and courteous. They ensured that our stay was pleasant and comfortable. Front desk staff was also very prompt and helpful.
Cons: WiFi range was little weak
4.3 Okay
Pros: Nothing
Cons: Not serving anything on the beach side, drinks and food very low quality, the overall experience was very low quality and disappointing Beach bar was operating like a cheap self service take-away, no atmosphere of holiday at all but rather an old retirement plan
10.0 Excellent
Pros: Amazing staff so kind and attentive, totally in touch with their guests, Beautiful clean beach with lovely sand and lots of loungers, glistening pool and luxury sun loungers, spectacular views, delicious varied food in restaurant, beds comfy, lovely quiet bungalows, peaceful idilic location, nice wee town with good shops, car hire and restaurants, very close to major historical sites. Only a short inexpensive taxi trip from airport, close to capital but totally peaceful and quiet, located in the centre of the island so ideal for visiting all sides of the island on a day trip if you wish Only 15 minutes from Knossos Brilliant choice of hotel!!
Cons: departing
7.5 Good
Pros: The food is very really good and we had every day New options in the menu. We booked a standard bangalow but when we arrived we were upgraded to a premium one, which was bigger and much nicer.
Cons: Most of the workers in the hotel were nice and ready to help, but some of them were very unfriendly to us before we even spoke to them! We had no idea why !
10.0 Excellent
Pros: Restorans, beach
Cons: No coffe , tea during the lunch, diner
7.0 Good
Pros: I liked all of the extra sports they offered as well as the beach itself. It was a nice beach in a good location in town where we were able to shop and eat out when needed. I also thought the room was beautiful and liked how there were individual bungalows and that they came equipped with a patio and a drying rack.
Cons: I didn't like the bed or the pillows as they were too hard and I couldn't sleep. I also didn't like how the resort had live music everynight that I could hear from my room while I was trying to sleep, making it hard to fall asleep and stay asleep. We were also given wristbands that they put on us at check-in, but they weren't explained to us and we couldn't get them off without cutting them, which was terrible as a tan. The staff had also explained to us that there was wifi throughout the whole resort, but we didn't get wifi in our room at all and had to go out on the patio towards the ocean to get it. This made it hard to communicate with family and organize our trips we had planned. And for the price I paid, I don't think it was worth the 2 nights even after we were upgraded to a different room. I paid for half-board as well which means breakfast and dinner were included, but the food was a bit of a let down as well. It was served at their restaurant buffet-style, and there were not many choices for non-alcoholic drinks. Lastly, the AC wouldn't shut off or move temperatures and the shower filled up because the drain must have been clogged. Overall it was not the best experience.
10.0 Excellent
Pros: High class hotel! The food is varied, the place is clean, the cabins are nice between plants and flowers, a large pool and a few meters from the sea. A friendly crew and a real assistant we enjoyed every moment ... A little suggestion for improvement, we came from a country that people dont eat pork so maybe put some more dishes from beef..
7.5 Good
Pros: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.
Cons: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.
smartline Neptuno Beach - Heraklion - Building
19
8.8 Excellent (812 reviews)
Overview Reviews
The 4 star All Inclusive smartline Neptuno Beach is located directly on the long and sandy beach of Ammoudara. 11 km from Heraklion International airport, close to the bustling and vibrant city of Heraklion and in walking distance from an array of shops, restaurants and bars, makes it an ideal base to explore the endless beauties of Crete. A perfect place to combine beach with city holidays! The hotel consists of 135 rooms tastefully designed for comfort and well-appointed facilities that cater for the needs of couples and families alike. Read under the sun, lounge in the swimming pool, or discover the far reaching sandy beach of Ammoudara, a unique spot for wind surfing or kitting. Enjoy the cool breeze of the Cretan Sea at sunset, by the Pool bar and taste recipes of international and Greek cuisine at the hotel’s buffet restaurant. Summer is here, enjoy our hospitality!
8.8 Excellent
Pros: Very pleasant beach front hotel with good breakfast, lunch and dinner buffet. Rooms were simple, clean and serviceable and staff was friendly and helpful. I would not hesitate to stay here again.
Cons: The onsite parking that is advertised is a public car park where survival of the fittest is the rule. The private car park holds 2-3 cars max. You might want to avoid room #103 as it is directly next to the kitchen and quite noisy until late night.
8.8 Excellent
Pros: In general everything was as expected. The stuff is very helpful and the facilities are very clean.
Cons: Without being annoying, our room was a bit loud because it was next to the staircase.
9.3 Excellent
Pros: Good food, friendly staff, lovely views.
Cons: Shower was broken.
10.0 Excellent
Pros: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious
10.0 Excellent
Pros: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.
Cons: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.
9.5 Excellent
Pros: Amazing food, all included, what an experience! Very nice staff. We got in after dinner hours, however they allowed us to eat after hours without any problem. When the lunch was closing, they also warned us to get any last thing before they pick up, very attencious. The pool and views are great. They also have shows and diversions for the guests! 5 ⭐️
Cons: The room design and quality is something to improve in the feature. No big deal, but a suggestion.
9.5 Excellent
Pros: I liked almost everything. Good food. The service staff is great! All problems are solved without delay. Friendly people work at the reception desk. Nikoletta is a very professional manager. Vacationers happy to each other. We have been visiting Neptuno Beach for four years already in May. And we dream to come again.
Cons: We liked everything. However, animation should be more professional.
10.0 Excellent
Pros: Larry spacious clean rooms, great location.
8.3 Excellent
Pros: Great price for the offer of all inclusive.
Cons: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.
10.0 Excellent
Pros: People,hotel,service and food fantastic,almost on the beach. Really recommnended.
Knossos Beach Bungalows & Suites - Kokkini Hani - Bedroom
20
8.8 Excellent (680 reviews)
Overview Reviews
With a stay at Knossos Beach Bungalows & Suites in Gouves, you'll be within a 10-minute drive of Heraklion Archaeological Museum and Heraklion Port. Featured amenities include a business center, express check-in, and express check-out.
7.5 Good
Pros: Very pleasant staff att all levels
9.5 Excellent
Pros: Beautiful and esthetic place next to the beach, clean and quiet Good service and good food Rooms with see view are mandatory!
Cons: Everything was ok!
2.5 Mediocre
Cons: If 0 was possible that would be my score. Hotel operated a drone with a camera over the beach without any notice to guests, while I was swimming and people were in swimwear on the beach. Alarmed by the noise and possible video recording, I informed management when I checked out and was told it was the hotel's drone. Hotel refuses to acknowledge their complete lapse in customer service by failing to notify guests of this intrusive activity that disturbed my peace and caused stress in fearing someone was filming me at a private beach without my consent. Manager has been very rude in his communications to me and dismissed my valid concerns. This violates EU privacy directives and it is appalling that a 'five star' hotel does not understand the basis of hospitality- good customer service. Do not recommend staying here, extremely disappointed and unlike any hotel experience I have ever had- and I am a seasoned world travel. Appalled is the only word that sums this up.
10.0 Excellent
Pros: Friendly and warm staff: the reception, the main restaurant, the 2 A l'a carte restaurants, the beach bar, even the maids. We booked a junior suite with a beach pavilion and sea view which exceeded our expectations, more like a studio rather than a hotel room, a terrace were you can stay and enjoy the sea view and for us the outdoor private shower was the cherry on top. We also booked on the spot the all inclusive package(very good value for the money) with also included lunch and dinner at the A l'a carte restaurants. The food was very good and sufficient choices at all three places. The beach is beautiful, the sand is perfect and the sunbeds and the pavilion are very comfy. Two times a week there is live music in the relaxation area near the main bar and the reception. Not very crowded, so if you want a "zen" holiday this is the place for you. We are seriously considering to come back next year.
Cons: A bit noisy from the airplanes that lands nearby
9.5 Excellent
Pros: The room, the food, and the super clean beach and water. The spa was fabulous. But best were the staff, especially the Swell Restaurant dinner team of Nikos.
Cons: It would have been nice to have pool open a little later. Internet.
8.3 Excellent
Pros: We had a great time here. Very relaxed atmosphere, lovely pool area, good food, very nice beach with plenty of loungers. We were happy with the all inclusive offer.
Cons: Plenty of beautiful vegetation also meant a lot of noisy cicadas all day long. Tired bathroom. A couple of short power outages. Pool bar did not work one day because the area was hired for an event. Coffee should be better.
9.3 Excellent
Pros: the staff were very helpful and friendly, good food in restaurant and the on site a la carte restaurant was also good value for money. view from room was amazing,
Cons: Bath room a bit small and tired
8.3 Excellent
Pros: The buffet breakfast was very good with small variations each morning. One day we had the lunch buffet which was also very good.
Cons: Not something that can be easily changed, but the bathrooms were very small.
6.8 Good
Pros: Staff were very friendly and helpful.
Cons: Bugs including flying ants were abundant.
9.5 Excellent
Pros: The breakfast was really good and at the time we spent our holidays there the beach was not crowded at all although it was mid-july - it was really relaxing. We had a great time!
Cons: Nearly everything was perfect except the bathrooms (they're getting totally wet after having a shower) and the lack of a broader variety of vegetarian dishes in the restaurants Si La and Swell. But the rest was really perfect!