Overview

Hotel Genziana

Vico Delle Mele 7, 16123 Genoa, Liguria, Italy
+39 010 247 4240

$32+

Overall guest ratings

6.7/10 Good
Based on 1,113 reviews

Review highlights

  • 9.0
  • 8.2
  • 4.2
  • 4.1

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Located 4.8 mi (7.7 km) from the airport, Hotel Genziana offers a great location, putting you within just a 10-minute walk of National Ligurian Gallery at the Spinola Palace and Palazzo di San Giorgio. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Room service, rainfall showerheads, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • No smoking
    • Express check out
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    Reviews

    Guest reviews

    Overall Rating

    6.7 Good
    Based on 1,113 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.2 "82% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.1 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
    • 6.9 "Location is acceptable."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      2.8 "72% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      1.7 "For 83%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
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    Overall Rating

    6.6 Good
    Based on 779 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.1 "81% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.9 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 7.2 "Good location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 2.7 "Awful rooms."
      2.7 "73% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      2.7 "Air conditioning was criticized by 73%."
      0.8 "92% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      3.0 "70% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      2.9 "71% had problems with the shower."
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    Overall Rating

    7.1 Good
    Based on 255 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.2 "82% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 7.1 "Good location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 4.3 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.2 "Quite uncomfortable."
      2.8 "Air conditioning was criticized by 72%."
      1.9 "81% thought it was too noisy."
      2.6 "74% didn't like the uncomfortable beds."
    • 3.0 "Awful rooms."
      2.0 "80% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      2.6 "74% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      3.8 "62% said rooms were dirty."
      1.9 "81% found problems with the furniture."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    6.2 Good
    Based on 77 reviews
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.9 "Location is acceptable."
    • 3.6 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.6 "Not very comfortable."
    • 3.3 "Vibe wasn't good."
    • 2.7 "Awful rooms."
      2.0 "80% complained about the bathroom."
      3.3 "67% said rooms were dirty."
    View all review categories
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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