Overview

Cititel Penang

No. 66 Penang Road, George Town (Penang) 10000, Malaysia
+60 4370 1188

$53+

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Rates

Overall guest ratings

7.8/10 Good
Based on 3,030 reviews
See all reviews

Review highlights

  • 10.0
  • 9.5
  • 9.2
  • 5.5

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Babysitting or child care
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 3,030 reviews
    • 10.0 "Wonderful beach."
    • 9.5 "World class service."
    • 9.2 "Food is to die for."
    • 9.1 "Terrific location."
    • 8.9 "Bar is amazing."
    • 5.5 "Rooms are ok."
    • 4.4 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 1,121 reviews
    • 9.4 "Food is to die for."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
      10.0 "Management was excellent, said 100%."
      10.0 "100% were happy with the room service."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      8.8 "Easily accessible by car, said 88%."
    • 8.0 "Breakfast is good."
    • 5.8 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 4.8 "Internet is poor."

    Overall Rating

    7.9 Good
    Based on 878 reviews
    • 9.3 "Food is to die for."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      10.0 "100% were happy with the shuttle service."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 7.8 "Good cleanliness."
      7.9 "79% said rooms were clean."
      8.4 "84% thought it was clean."
    • 7.8 "Good breakfast."
    • 4.8 "Rooms are not good."
      4.5 "55% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      4.3 "57% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
      1.4 "86% found problems with the furniture."
    • 4.0 "Not very comfortable."
      4.5 "55% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
      4.6 "54% thought it was too noisy."
    • 3.9 "Internet is poor."
    • 2.0 "Horrible pool."
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    Overall Rating

    7.6 Good
    Based on 606 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Food is to die for."
      8.6 "86% loved the dining experience."
      10.0 "100% thought the dining area was clean."
    • 8.6 "Breakfast is good."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.3 "83% thought it was clean."
      10.0 "100% thought the dining area was clean."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 4.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 424 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 8.9 "Food is delicious."
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.6 "Rooms are ok."
    • 4.2 "Internet is poor."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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