Overview

Cititel Penang

No. 66 Penang Road, George Town (Penang) 10000, Malaysia
+60 4370 1188

$51+

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Rates

Overall guest ratings

7.8/10 Good
Based on 3,046 reviews
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Review highlights

  • 9.5
  • 9.4
  • 9.2
  • 5.9

Good to know

  • Nice building
  • Great reception
  • Great view
  • Friendly service

Nearby

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    About

    Located on Upper Penang Road, in the heart of George Town, guests will appreciate its close proximity to major commercial, financial and government offices, key historical and cultural sites, popular eateries and shopping complexes. It is just a 30 minute drive to the famous Batu Ferringhi beach and 5 minutes away from the ferry terminal.The hotel features 451 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. The upper floors are easily accessible using the lift. Amenities include a safe and currency exchange facilities. Internet access and wireless internet access are available in the public areas. Gastronomic options offered by the hotel include a restaurant, a café and a bar. Shopping facilities are available. Guests arriving in their own vehicles can park in the car park. Among the additional services available are a babysitting service, room service and a laundry.All rooms feature air conditioning and a bathroom. Among the amenities are a safe and a minibar. A mini-fridge and tea and coffee making equipment contribute to a comfortable stay. Internet access, a telephone, a TV, a radio and wireless internet access are provided as standard. The accommodation units include a bathroom with a shower.The hot tub offers revitalisation. Active guests have various leisure options to choose from, including a gym, a spa, a sauna and a steam bath.The hotel offers the following bookable meals and board options: breakfast, lunch and dinner.All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

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    Amenities

    • Babysitting or child care
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Internet
    • Laundry facilities
    • Spa
    • Hot tub
    • Safe
    • Sauna
    • Smoking rooms available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 3,046 reviews
    • 9.5 "World class service."
    • 9.4 "Food is to die for."
    • 9.2 "Incredible bar."
    • 9.1 "Terrific location."
    • 8.5 "Breakfast is good."
    • 5.9 "Rooms are ok."
    • 4.7 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 1,157 reviews
    • 9.6 "Food is to die for."
      7.1 "71% loved the menu selection."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      10.0 "Management was excellent, said 100%."
      10.0 "100% were happy with the room service."
    • 9.4 "Incredible bar."
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% thought parking was inexpensive."
      8.8 "Easily accessible by car, said 88%."
    • 8.3 "Breakfast is good."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
    • 5.9 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 4.8 "Internet is poor."
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    Overall Rating

    7.8 Good
    Based on 791 reviews
    • 9.4 "Food is to die for."
      7.4 "74% loved the menu selection."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      10.0 "100% were happy with the shuttle service."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.2 "Breakfast is good."
    • 7.2 "Good amenities."
      7.0 "70% thought the building was wonderful."
      7.1 "71% enjoyed the lobby entrance."
      8.4 "84% found the grounds to be nice."
    • 5.6 "Rooms are ok."
    • 4.2 "Not very comfortable."
      4.4 "56% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      2.4 "Air conditioning was criticized by 76%."
    • 4.2 "Internet is poor."
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    Overall Rating

    7.5 Good
    Based on 639 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% thought parking was inexpensive."
    • 9.4 "Food is to die for."
      8.3 "83% loved the dining experience."
    • 8.8 "Breakfast is good."
    • 7.9 "Good cleanliness."
      7.7 "77% said rooms were clean."
      8.3 "83% thought it was clean."
    • 6.8 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.2 "Internet is average."
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    Overall Rating

    7.7 Good
    Based on 456 reviews
    • 9.3 "Food is to die for."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.4 "84% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 4.6 "Internet is poor."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great reception"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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