Location. Opened in 1885, this landmark hotel is within 0.6 miles (1 kilometer) of the financial, entertainment, cultural, and historical districts in downtown Georgetown, Penang Island. Penang International Airport is 10.3 miles (16.6 kilometers) away.
Hotel Features. Along the hotel's 750-foot (229 meter) seafront promenade, are small gardens, al fresco dining areas, a swimming pool, and a poolside bar. 4 cannons dating back to 1797 are also preserved here. There are 4 restaurants at the hotel, and guests can start their day with buffet breakfast. Room service is available 24 hours a day. Facing the veranda and the sea, a health club offers fitness facilities, a connecting sauna, shower, and locker facilities. Spa treatments available at the hotel include massages, facial treatments, and aromatherapy treatments. There is a 24-hour business center on site and 24-hour check-in is available. Free parking is offered, and airport transportation is available 24-hours for a surcharge. There are also 14 meeting rooms and free WiFi and wired Internet access.
Guestrooms. The 232 suites at this Georgetown luxury hotel feature high ceilings, dark timber floors, and marble bathrooms with bidets and separate bathtubs and showers. Wireless Internet access is complimentary. Each suite has 32-inch TVs, and also include minibars, coffee/tea makers, and complimentary bottled water. Guests are welcomed with complimentary fruit plates. The hotel provides turndown service each evening.
Pros: Staff very friendly and helpful
Cons: Taxi drivers at the hotel try to take advantage of tourists.
Pros: Breakfast good
Cons: lunch and dinner poor
Cons: I wish the in room dining menu would be more extensive. There was a very less choice for in room dining considering my parents can't walk to the restaurant.