Pros (+) Nice room
Cons (-) None
5 stars
Eastern & Oriental Hotel
Photos of Eastern & Oriental Hotel
Overview
Within a 20-minute stroll from Penang Ferry Terminal, Eastern & Oriental Hotel provides guests with an ideal base while visiting George Town. It provides a sauna, a lap pool and complimentary Wi-Fi access.
There are a range of amenities available to guests of the hotel, including valet parking, a butler service and a free shuttle service. It also offers child-minding services, a currency exchange and a reception that operates around the clock. Pañpuri Organic Spa and Fitness Center are also available to guests.
Equipped to ensure a comfortable stay, rooms at Eastern & Oriental Hotel have a mini bar, a private balcony and an in-room dining area. All are air conditioned and offer an in-room safe, slippers and a flat-screen TV.
The hotel features an in-house restaurant, Sarkies, which offers lunch and dinner in a modern setting. There is also an elegant cocktail bar on-site, which has an impressive cocktail list on offer.
Eastern & Oriental Hotel is within walking distance of Fort Cornwallis, Komtar and Arulmigu Sri Mahamariamman Temple. It is also perfectly located nearby a selection of eateries.
Latest deals for Eastern & Oriental Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Eastern & Oriental Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
General
- Executive lounge access
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Infinity pool
- Spa
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Golf
- Cooking classes
- Bowling
- Hiking
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
- Balcony
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Eastern & Oriental Hotel
9.0
Wonderful
3816 verified ratings
Wonderful
2624
Very good
602
Good
292
Okay
137
Fair
77
Mediocre
44
Poor
40
Summary of reviews
Guests say
Guests appreciate the hotel's great location and charming atmosphere, particularly the beautiful views and amenities like the infinity pool. However, there are significant concerns regarding cleanliness and service, with many reviews mentioning outdated facilities and inconsistent staff behavior. Overall, while the hotel has its strengths, improvements in service and maintenance are necessary to meet guest expectations.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
33 reviews
9 out of 10
1 review
8.7 out of 10
4 reviews
All reviews
Pros (+) We enjoyed staying in the heritage part of the hotel. It really did feel like going back in time. The suite was very comfortable with everything you'd expect from a hotel of this level. The staff in front of house were extremely helpful.
Cons (-) The pool in the heritage section was closed for our entire stay. However the pool at the victory wing was pleasant and not too far to walk. The gym in the heritage section has little in the way of cardio equipment but again, there is a full range in the gym in the other section.
Pros (+) Staff very friendly and helpful
Cons (-) Taxi drivers at the hotel try to take advantage of tourists.
Pros (+) Breakfast good
Cons (-) lunch and dinner poor
Cons (-) I wish the in room dining menu would be more extensive. There was a very less choice for in room dining considering my parents can't walk to the restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast?
Guests have praised the excellent buffet breakfast with a great spread and delicious options, making it a gorgeous experience. The Palm court breakfast is considered the best option, while the main buffet restaurant is rated as average.
What are the main concerns about the hotel's dining options?
Some guests have expressed disappointment with the lack of diversity in the menu of the in-house restaurants, mentioning that the food is bland and not of high quality. Additionally, the in-room menu was considered very limited and not great.
What are the positive aspects of the hotel's rooms?
Guests have highlighted the spacious rooms with beautiful views, comfortable beds, and good showers. The Heritage Wing suites are praised for being very spacious with fabulous views of the seafront and beyond.
What are the main concerns about the hotel's room facilities?
Some guests have mentioned that the room is quite humid due to the property's proximity to the sea, and the wallpaper looks old and wet. Additionally, there are no USB power sockets anywhere in the room, and no sockets near the beds, which can be inconvenient for charging devices.
What are the positive comments about the hotel's customer service?
Guests have appreciated the efficient and friendly staff, describing the service as excellent and the staff as attentive and accommodating. The staff's professionalism, courtesy, and friendliness have been highlighted throughout the hotel, making the experience memorable for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Heritage Wing
Guests praised the spacious and gorgeous rooms in the heritage wing, which also offer generous mini-bar offerings and evening drinks in the lounge.
Consider Room Location
Some rooms may face street noise at night, especially those facing a nightclub in the building next door. Guests recommend requesting rooms further away from noisy areas.
Enjoy the Breakfast Inclusion
The breakfast at Sarkies was highly recommended, offering a sensational range of choices, perfect service, and a beautiful setting.
Explore the Hotel's Amenities
The hotel offers a large number of amenities, including a great pool area, expansive water frontage, and views, making it a perfect place for a relaxing and enjoyable stay.
Check for Heritage Building Views
The heritage building and its surroundings provide a perfect setting for a memorable stay, with beautiful sea views and a relaxing ambiance.
Be Mindful of Noise Levels
The hotel's large size and numerous dining options may result in a lack of bustling atmosphere at certain times, particularly during midweek stays.
Be Aware of Check-in Experience
Some guests experienced delays in room readiness at check-in and found the poolside service to be lacking, suggesting that improvements in these areas would enhance the guest experience.
Consider the Location
The hotel's location is perfect for exploring George Town on foot, with numerous amenities available within the hotel as well.
Appreciate the Grandeur of the Hotel
Guests praised the grandeur of the heritage building, its well-maintained facilities, and efficient reception staff, creating a timeless and elegant experience.
Take Advantage of the Hotel's Services
The hotel offers a range of services, including an excellent breakfast buffet, well-prepared cocktails, and a great evening club hour, providing a luxurious and enjoyable experience.
Location
10 Lebuh Farquhar, George Town 10200
What's nearby
- Cheong Fatt Tze Mansion235 yd
- Penang City Hall0.4 mi
- Arulmigu Sri Mahamariamman Temple0.5 mi
- Pinang Peranakan Mansion0.5 mi
- Batik Painting Museum Penang0.6 mi
- Fort Cornwallis0.6 mi
- Khoo Kongsi Temple0.6 mi
- KOMTAR Tower0.7 mi
- Penang Ferry Terminal0.8 mi
- Penang Jetty0.9 mi
- Stadium Bandaraya Pulau Pinang1.7 mi
- Gurney Drive1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Eastern & Oriental Hotel
Low season | March |
|---|---|
High season | January |
Average price (weeknight) | $255 |
Average price (weekend night) | $305 |
When to book a room at Eastern & Oriental Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Eastern & Oriental Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in George TownGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Penang Intl |
Distance to airport | 9.6 mi |
Everything you need to know for your stay in George Town
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