Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang Penang offers a range of dining options with in-house restaurants such as Feringgi Grill and Spice Market Café. Additionally, guests can enjoy a meal at Pinang Restaurant and Bar, and there is also a Feringgi Bar for drinks.

Some guests have expressed concerns about the billing process, particularly regarding pre-authorization charges and notifications for exceeding the pre-authorization limit. It's recommended to review the hotel's policies in this regard and clarify any billing-related queries during check-in.

The hotel's well-designed facilities, relaxing vibe, and friendly staff are highlighted by guests. Additionally, the spacious rooms, comfortable beds, and easy access to the ocean and surrounding areas are mentioned as standout features.

Guests have praised the hotel's immaculately kept gardens and pool area, as well as the clean and well-presented rooms. However, some concerns have been raised about the hard beds and the need for more comforting bath gel and shampoo in the showers.

The hotel experiences low season in November and high season in April. Visitors can plan their stay accordingly to take advantage of the seasonal variations in crowd levels and pricing.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's proximity to various attractions such as Penang Botanic Gardens and Gurney Plaza makes it convenient for guests to explore the area. Consider planning visits to these attractions during your stay.

Guests highlighted the Rasa Wing as a luxurious and serene option, offering private pool access and excellent service. If you're looking for a more exclusive experience, consider booking a room in the Rasa Wing.

The on-site spa, CHI, offers a range of massage treatments and beauty therapy. Guests spoke highly of the spa's services, so consider indulging in a relaxing treatment during your stay.

Some guests noted that beach access was limited due to erosion and climate change. If beach access is a priority for you, it's advisable to inquire about the current status before booking.

The hotel offers a variety of dining options, including Feringgi Grill and Spice Market Café. Guests recommended trying the a la carte breakfast at Feringgi Grill for a superb dining experience.

Guests who stayed in the Rasa Suite praised the spacious and comfortable accommodations. If available, consider upgrading to the Rasa Suite for an exceptional stay.

For families, the hotel provides amenities such as a child pool, kids' club, and playground. These facilities cater to the needs of families traveling with children.

If you're planning a visit, be mindful of the high season in April and the low season in November. Considering these factors can help you make the most of your stay.

The hotel offers a shuttle service and airport shuttle for guests' convenience. It's advisable to inquire about these transportation options in advance to plan your arrival and departure smoothly.