Germering Hotels

Hotel was basically empty

Quite nice hotel to stay in. Staff on the reception speaks english really poor.

The steam bath and the two jacuzzis were not working.

I have to admit that the quality of the renovation materials is very good. We have a bad experience regarding the quality of staff. The cleaning of rooms was very, very poor. The wireless internet was working not properly, once of four times. One of the rooms doesn't have bathtub, as in the presentation for "comfort room". The breakfast was the same, with only 2 hot dishes, and very few other ones for a 4 star hotel.

This converted American air base is a very unusual place. Without GPS it can be hard to find. Our room was huge, but rather bare and the bed was only a standard double rather than the German standard of 2 singles, which was rather odd given the huge size of the room.

breakfast room We were not given a room on the quiet side of the hotel with mountain views as requested (as we had been given on a previous visit at New Year). We pointed this out to the management and asked to move. This was refused, saying it was not possible, yet it was obvious that the hotel was far from full during our stay. Considering that we were returning guests, we booked three months ago, we stayed for five nights not just one, and that we recommended the hotel to other friends whom we took with us on this occsion, we felt that this was poor service. All their literature says that they aim to please etc etc but it was just not true. In every other aspect, we find this an excellent hotel and ideally situated for visiting our relatives nearby - the accommodation is good and the breakfast room is excellent. However, we shall think twice before returning.

We could walk to the nicer section of town. cubby hole rooms- No accessories like pictures to make it pleasant.

Nice staff, room with a balcony, internet, fresh air, close to supermarket and laundry

Enough parking-space. Spacious room, with fine/warm furniture; little balcony; big T.V.; spacious bathroom. Dinner: good prices. Only critics on details: shower gives some trouble with water on floor; restaurant lacks intimacy; hotel is a bit outside the city: not much to see/do in the immediate proximity. But a very good place to stay one night on your way to further south (as I did).

very reliable staff and easy to find with the GPS

The staff was nice, he gave me a better room because the bed suitet me better (1.95 m). I didnt meet anyone that could understand/speak english, a bit strange for such a large hotel with that many rooms. If you need internet pay at local phonebox inside hotel not the one out on the street in front of the hotel.