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trining how to treed the custmer the breck fast and the the is no resption
Pool was fab, great breakfast and helpful staff Not great value and the hairdryer didn't work
During my stay I like wonderful atmospeer, chrismas decoration and kindly reception, delecious meal...
Very nice hotel, easy to access with a free parking reserved to the guest of the hotel, the room had a beautifull view on the montains with a balcon around your room. The breakfast is self service buffet with a lot of choices and it's fresh. No noise and very quiet. To know : the staff speak only german and english. The price is very interesting for this quality, big value for money.
The breakfast was delicious. Rooms clean but spare. Bathrooms need updating. No air conditioning.
Hotel was basically empty
The steam bath and the two jacuzzis were not working.
Quite nice hotel to stay in. Staff on the reception speaks english really poor.
I have to admit that the quality of the renovation materials is very good. We have a bad experience regarding the quality of staff. The cleaning of rooms was very, very poor. The wireless internet was working not properly, once of four times. One of the rooms doesn't have bathtub, as in the presentation for "comfort room". The breakfast was the same, with only 2 hot dishes, and very few other ones for a 4 star hotel.
The rooms were spacious and welcoming. Quiet setting. The bartender was excellent and accommodating. Difficult to find the hotel even with GPS, but this is partly due to some road construction.
the room was very nice and clean all brand newwe liked the breakfast very much we had one dinner which was also nice. we didnt like the area of the hotel meaning the arrivel way which is very complicated
This converted American air base is a very unusual place. Without GPS it can be hard to find. Our room was huge, but rather bare and the bed was only a standard double rather than the German standard of 2 singles, which was rather odd given the huge size of the room.
Really nice hotel, after a long trip you could really relax.
The staff was very polite. the Hotel is not comfortable at all bedwise and bathroomwise.
Extremely friendly staff, comfy rooms, and great restuarant Location was in the middle of a residentual area and by a gas station about a 5 minute taxi ride from the city center. There was free parking but it was behind someone's house. Internet wasn't free and had to go upstairs in the conference room to get a signal. Stay at this hotel if you want a nice place to sleep and eat at a great restuarant.
Unique building, the most special hotel I've ever stayed at. Very cosy and beautiful room. Excellent breakfast buffet. Squeaky bed.
It is a very unusual and unique design for a European hotel. The staff were excellent and very gracious. The restaurant was very clean and very cultural to the monastery theme. Staff were attentive, enjoyable and very eager to please the guests. Absolutely nothing negative to say about the hotel. I would highly recommend it.
Very nice design througout all details.
Unusual decor. Hotel resembles a monastry. Loved all the candals lit around the hotel in the evening. Very interesting to stay in. Friendly staff. Nice selection at breakfast. Bathroom a little on the small side but again, an interesting concept. Tea and coffee making facilities in room would have been nice. Car parking difficult at night time as visiting restaurant guests took all the car spaces.
The quirky style of the place, and the restaurant for its good food and excellent staff. Wardrobe too short to hang skirts/dresses or coats. Limited space to unpack - this would not be a problem for a shorter trip, but this was part of a longer trip for us. We had a small double room - no doubt reflected in the price. It was clean and functional, but no room for armchairs, for example. Bathroom also extremely cramped, no shelving, and shower unit leaked over floor.
The room and the staff the surroundings
The hotel was unique and the restaurant was good.
Friendly staff, delicious food, beautiful room.
Breakfast and dinner Hardly anything to do for small children
The dinner!!Excellent food. Room too big
Friendly and accommodating staff, clean room, excellent price and good food, plus close proximity to other good restaurants and town center no
The hotel room was very comfortable and well located in the middle of this spa town.
The location was excellent. The food served was first class. Service was old style but very well done.
We could walk to the nicer section of town. cubby hole rooms- No accessories like pictures to make it pleasant.
comfortable room with good facilities, helpful staff and excellent breakfast room
room and restaurant to big!
it was too short the rooms had no bath,
This is not a four star hotel.
The Hotel is conveniently located and an excellent hotel for the business traveller.
The location only rooms are very small and very hot
convenient location in the heart of town no internet connection
only the breakfast, no good service I never will go there again
breakfast room We were not given a room on the quiet side of the hotel with mountain views as requested (as we had been given on a previous visit at New Year). We pointed this out to the management and asked to move. This was refused, saying it was not possible, yet it was obvious that the hotel was far from full during our stay. Considering that we were returning guests, we booked three months ago, we stayed for five nights not just one, and that we recommended the hotel to other friends whom we took with us on this occsion, we felt that this was poor service. All their literature says that they aim to please etc etc but it was just not true. In every other aspect, we find this an excellent hotel and ideally situated for visiting our relatives nearby - the accommodation is good and the breakfast room is excellent. However, we shall think twice before returning.
Food, accomodations and service were excellent
Nice staff, room with a balcony, internet, fresh air, close to supermarket and laundry
Very nice pool and relaxing area. The restaurant is very stuffed with flies, all over the food in the buffet area but also during dinner itself on your plates, very, very disturbing. The personel was quite ignorant, either too busy (thus understaffed) or they just do not care about service,
situation, offer of wellness and fitness too many small children (scholl holidays)
Facilities were as expected
Excellent breakfast and bar Nothing
A double room was shabbily converted into a family room by 2 dismantable beds...very uncomfortable for kids
Sauna and swimming pool were a bonus. The hotel is very family friendly.
Really excellent hotel staff responsiveness, pool, comfortable hotel location, town.
The kindness of your staff
Excellent staff, good restaurant and value for money
The hotel restaurant is closed on a Sunday.
Quiet and very nice neighborhood, proximity of public transport (S-Bahn) %
hotel,the staff,the location, everything was 100%keep up the good work.
service and facilities, frendly people
The staff was friendly and helpful. The hotel was very nice and clean We thought the food was great! I especailly liked the free internet access. It's very useful these days.
I don't like room 121!
very nice and modern hotel, new and clean, lots of facilities in the room, good menu in the restaurant, nice location by the river, nature, could rest well after a long trip
Each and every staff member was personable and exceeded my expectations. They were thorough during the check-in and check-out process and specific in their recommendations for traveling and dining. I felt right at home although I was far away from home. Their fitness center can use updating.
Staff very friendly and helpful. Rooms very clean and spacious, walking distance to town and river walk. Restaurant not open the night we arrived, which was a sunday
breakfast no elevator, TV
Great location,excellent friendly staff , huge size rooms, very clean.
The staff were very friendly Nothing
location and size of rooms
The staff was very helpful during our stay. When we couldn't find a place to have laundary done in a day, they offered to to wash a load for us, which is something they do not normally do.
We reserved a room for 4 persons. We've got a very good room. But it's quite noisy during the morning hours. Otherwise everything was very god. Morning noise
Very friendly staff is making stay in the hotel real pleasure.
Excellent staff, excellent coffee, cosy hotel, large room, tasty breakfast, good location - not far from the city centre but in a calm, green district. Minibar!!!
Everything: nice hotel, good location, good acces to the center, very familiar atmosphere. Very good breakfast,comfortably room . There is in a peacefull area with little houses , some supermarkets nearby( one of them at the groundfloor of the hotel). Maybe the fridge is helpfull.
This hotel is a little gem, outside of the center of Munich, but easily accessible by the S-Bahn's regular service. The hotel is quiet, comfortable, and clean and the spacious comfortable bedrooms have TV and free internet access. The staff are friendly and helpful, and have time to chat with guests. Breakfast is excellent - good choice, plentiful and available until mid morning. On fine days, it can be taken on the small patio outside of the breakfast room. Evenings were quiet (as it was in the hotel itself) in the surrounding area so for families this would be a good choice. We totally enjoyed our stay at this hotel. Nothing to dislike.
The staff spoke enough English that we could talk & order food at their great resturant. They always asked how our day was, what we saw, made recommondations for other sites as well. Never asked for a credit card, or deposit, or address either. Very good location for day trips around Germany. Very old quaint hotel.
The staff was nice, he gave me a better room because the bed suitet me better (1.95 m). I didnt meet anyone that could understand/speak english, a bit strange for such a large hotel with that many rooms. If you need internet pay at local phonebox inside hotel not the one out on the street in front of the hotel.
The hotel staff were not offended by our inability to speak German and they did not speak English. They were able to help us find an ATM. The staff was always very courteous The hotel has lots of character befitting the Bavarian location. The hotel fronts on a busy street. Luckily we were at the back of the hotel and heard only the construction going on next door.
Bavarian style of decor / furnishings / helpful staff
Enough parking-space. Spacious room, with fine/warm furniture; little balcony; big T.V.; spacious bathroom. Dinner: good prices. Only critics on details: shower gives some trouble with water on floor; restaurant lacks intimacy; hotel is a bit outside the city: not much to see/do in the immediate proximity. But a very good place to stay one night on your way to further south (as I did).
Absolutely NOTHING!!!! This “hotel” doesn’t’ have a telephone, hard to find anyone who speaks English. Receptionist was extremely unfriendly and I thought we are a bother to her because we didn’t speak German. Breakfast was suppose to be included but the older gentleman
Very friendly and professional service. Very nice Bavarian atmosphere, very good restaurant with local food. Very near Rosenheim centre with country side feeling.
very reliable staff and easy to find with the GPS
The owner's and personel's wish to make one happy without any obviously shown effort; you have the feeling of staying in their house and they like having content guests.
Breakfast was good, bed was good, rooms clean. I didn't see the staff at all, only on the breakfast. Service could be better
It was a lovely hotel, restaurant served good food & breakfast was excellent.
Nice family run hotel, we had nice and quiet room but I think that rooms oriented to the main street could be quite noisy. Room and also dinner were good value for money. I can recommend for a shorter stay. I do not have anything specific...
the staff were very friendly and helpful, even wrote me an email before my stay as they had noticed I was arriving by train and gave me important information about where to get off the train so as to be within 5 minutes walk of the hotel. They provide robe and towel for the spa and a guest card which means you get in cheaper. the room was clean, well sized quiet and pleasant, the bed very comfortable. I thought the price very reasonable.
The service was excellent. Breakfast was very basic. Some of the rooms (and especailly bathrooms) are in a need of a face-lift.
Good Bar staff. Easy parking Remote location. Menu was v limited. Room needed Tea Making kit
A cosy hotel with a friendly atmosphere. The lighting in the bathrooms could have been better, it was much too dim.
The staff was very friendly. We liked the garden. The hotel is suitable to visit with kids. The rooms are spacious. Nice breakfast. Family hotel. We experienced the bed mattress to be a bit uncomfortable. Old(er) bathroom, no bath.
Everyone was very helpfull, friendly, and abliging. little choice in restaurant.
The staff were extremely accomodating, the food was very good both at breakfast and in the restaurant. The room was a very high standard.
A good rate between room price and quality of services provided Not the case