Pros (+) breakfast was great! great location. nice, clean hotel.
Cons (-) it was all very nice...the pool was kinda lame. not a big gripe though, since i didn't come to swim.
3 stars
Hyatt Place Phoenix/Gilbert
Photos of Hyatt Place Phoenix/Gilbert
Overview
This modern hotel in Gilbert offers free Wi-Fi, as well as an outdoor pool and a free shuttle service. It also provides a coffee bar, a bowling alley and an express check-in and check-out feature.
A wide range of personalized services are available for guests of Hyatt Place Phoenix/Gilbert, like a car rental desk, a concierge and a 24-hour business centre. Welcoming and helpful staff are available 24 hours a day. Laundry facilities, luggage storage and massage services are also offered at the hotel.
Each room is well-equipped to make guests comfortable and offers a spa bath, an iPod docking station and a refrigerator. Each one comes with a flat-screen TV with cable channels, as well as a private en suite.
Hyatt Place Phoenix/Gilbert provides a convenient on-site café. In the evening, guests are invited to relax in the comfortable lounge bar. For guests on the move, the hotel offers packed lunches if required.
For those who enjoy discovering local dining options, there is a good selection within walking distance. It is also a short car ride from Phoenix and Scottsdale.
Latest deals for Hyatt Place Phoenix/Gilbert
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at Hyatt Place Phoenix/Gilbert
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Adapter
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Snack bar
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Services and conveniences
- Conference rooms
- Business center
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Shower
- Hairdryer
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Complimentary breakfast
- Playground
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Eco tourism
- Bicycle rental
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Pool
Reviews of Hyatt Place Phoenix/Gilbert
7.9
Good
577 verified ratings
Wonderful
275
Very good
79
Good
69
Okay
36
Fair
44
Mediocre
20
Poor
54
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many mentioning the spacious rooms and friendly staff. However, there were significant complaints regarding the breakfast quality and service issues, including lack of housekeeping and miscommunication about construction noise.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
8 reviews
All reviews
Pros (+) The Hyatt Place Phoenix/Gilbert is a wonderful, modern hotel. The staff was super friendly and helpful. The hotel itself is fairly new, with modern design and very clean. Our room was wonderful. It had a dedicated living room with a sectional couch where our family could all easily fit and watch TV. The beds were super comfy, and the hotel was nice and quiet. We all slept really well. The breakfas...
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Pros (+) Very clean
Cons (-) Not very accommodating, staff not helpful with lodging and food issues.
Pros (+) Location is great
Cons (-) Pool was closed. Out of my control
Pros (+) had a great experience and the room was nice and clean
Pros (+) Interior
Cons (-) Explanation of why, if you leave your card misplaced, you need a replacement ASAP for person staying behind in room.
Pros (+) The rooms clean
Pros (+) Free coffee
Cons (-) Untrained staff ruined my whole trip. I would never go back to this facility or any other Hyatt location if it could be avoided.
Pros (+) The rooms were built for the modern times. Convenient outlets, TV connections, and WIFI. The rooms are very clean and well maintained. The hotel is trying to chance the reception experience by placing the staff closer to the customer. Basically they stand next to you and the computer is integrated into a low counter.
Cons (-) The reception area and staff are hard to recognize sometimes.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in February, offering a great time to enjoy the hotel's modern amenities and nearby attractions.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, but some have found the mattresses to be lumpy and not as expected.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests to park during their stay.
What can guests expect from the food quality at the hotel?
The hotel provides a complimentary breakfast and a variety of food options, although some guests have mentioned that the buffet could be better organized and have more items.
How is the cleanliness and customer service at the hotel?
The hotel is well-maintained and offers friendly and helpful staff, although some guests have mentioned concerns about cleanliness, such as stained towels and outdated room furniture.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Freeway
Some guests reported that rooms facing the freeway can be noisy at night, so consider requesting a room away from the freeway for a quieter stay.
Check Room Amenities
Guests appreciated the well-equipped rooms, but some found the bathroom layout to be tight. It's advisable to check the room layout and amenities before booking, especially if you prefer spacious bathrooms.
Consider Room Temperature
During colder nights, adjusting the room thermostat for a comfortable temperature might require some experimentation, as mentioned by guests who found it tricky to get the room temperature just right.
Explore Nearby Dining Options
Guests recommended exploring the local dining options within walking distance, providing a good selection for dining out.
Pet-Friendly Hotel
The hotel is pet-friendly, but it's advisable to confirm the pet policy and any associated charges before bringing along a pet.
Be Mindful of Check-In Time
Some guests experienced delays in checking in and had to wait until 5:00 PM for their room. It's recommended to inquire about the possibility of early check-in to avoid inconvenience.
Consider Noise Levels
Some guests mentioned that the rooms are right next to a loud freeway, leading to noise disturbances at night. If you're sensitive to noise, it's advisable to consider this aspect before booking.
Breakfast Experience
While the breakfast received positive feedback, some guests experienced issues with the buffet running out of items. It's recommended to plan breakfast timings accordingly to avoid missing out on the offerings.
Room Maintenance
Some guests encountered maintenance issues such as a broken closet door, toilet seat, and cold shower. It's advisable to report any such issues promptly for resolution.
Communication on Room Availability
Guests reported instances where their booked room type was not available upon check-in. It's advisable to confirm the availability of the booked room type in advance to avoid last-minute surprises.
Location
3275 South Market Street, Gilbert, AZ 85297
What's nearby
- Gilbert Historical Museum4.5 mi
- Gilbert Farmers Market4.9 mi
- Hale Centre Theatre4.9 mi
- Gilbert Rotary Centennial Observatory5.1 mi
- Riparian Preserve at Water Ranch5.1 mi
- Big League Dreams Sports Park5.3 mi
- Superstition Springs Golf Club7.1 mi
- Superstition Springs Center7.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Phoenix/Gilbert
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $163 |
Average price (weekend night) | $172 |
When to book a room at Hyatt Place Phoenix/Gilbert
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Place Phoenix/Gilbert
FAQs when booking at Hyatt Place Phoenix/Gilbert
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Value for money | 7.8 |
|---|---|
Distance to city center | 4.7 mi |
Nearest Airport | Phoenix-Mesa Gateway |
Distance to airport | 5.0 mi |