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Pleasant friendly staff,a query over the Wincanton racecourse was delt with by telephoning the course for me whilst I had breakfast. Very good room another chair in the bedroom would have been nice instead of 1 chair and a stool,Quiet location. Good food available in the bar at fair price for Pub food .The included breakfast was one of the best you could wish for. When we checked out approx 9 45 am We had to pay the lady who cooked the breakfast as there didn't seem to be anyone else around,This was not a problem but as we had a bar bill plus evening meals put on our account should there have been a query I would have preferd to have had to deal with a member of the management.
Excellant accomodation and really friendly!! Breakfast was quality and food all round great!! Cheescake was the best! None actually!!
The staff were friendly and attentive. The room was very comfortable and the bathroom was very well appointed. Food and wine were good value and the breakfast was outstanding. Nothing all good .
Good efficient booking service including directions, good size clean warm room directions, very friendly, efficient and helpful staff Poor lamp shades on the bedside lamps, the low energy bulbs tower above the shades. Breakfast could be an hour late on a Sunday Morning
It is conveniently situated just off the A303. We were going from Kent to a holiday in Torquay and being 81 I did not want to drive all the way in one go. The weather but that's not HL's fault.
Quality of service and rooms on offer. Breakfast was excellent.
Lovely big flat screen tv, sadly not working
Staff friendly and helpful noisy cistern in bathroom, plugs in both sinks didnt fit so water seeped away
Very warm welcome, nice atmosphere. Room was a very high standard. Food was delicious.
Everything, staff was very friendly and accommodating. Room was very clean and well decorated. Food in the lodge was well priced and very enjoyable. Would recommend and would definitely stay again, hope to next year