Ubumwe Hotel Gisenyi

The hotel offers a restaurant, bar/lounge, and room service, providing a variety of dining options for guests to enjoy during their stay.

Guests have noted that the rooms are clean and free from noise, ensuring a comfortable and peaceful stay at the hotel.

Some guests have mentioned concerns about the age of furniture and equipment, as well as maintenance issues with the shower and internet connectivity.

The high season at Ubumwe Hotel is in June, offering an ideal time for travelers to experience the hotel's great location and hot water for showers.

The hotel provides free parking and private parking, ensuring convenience for guests traveling with their vehicles.

Some guests reported noise disturbances when allocated a room next to the restaurant, leading to difficulty sleeping early.

The views from the lake view rooms were highly praised by guests, providing a serene and picturesque backdrop.

Several guests mentioned mold in the ceilings and bathrooms, so it's advisable to inspect the room for any signs of mold before settling in.

Some guests experienced maintenance issues with showers and old equipment, so it's recommended to inquire about the maintenance status of the room amenities upon check-in.

Guests reported issues with hot water, so it's advisable to seek assistance from the staff if there are any problems with the water temperature.

Some guests faced communication challenges with the workers due to language barriers, so it's helpful to be patient and consider potential language differences.

The hotel's location is convenient for travelers between DRC and Rwanda, with a walkable distance to the border, making it an ideal choice for those crossing the border.

Take advantage of the hotel's beach access, providing an opportunity for relaxation and leisure by the water.

Many guests praised the courteous and friendly staff, highlighting their helpful and accommodating nature.

Several guests mentioned weak and erratic internet, so it's advisable to check the reliability of the internet connection, especially if it's essential for your stay.