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Beautiful hotel, gorgeous pool area and gardens. Shower was attached to the bath and could not be hung onto the wall for showering. Had to have a bath instead, which made washing my long hair difficult.
Superb setting, in particular the terrasse where meals are served. Very friendly personnel. Outstanding cuisine. The gym is not up to the standard of the hotel. No shower in 368 Euro room! Generally a little overpriced (in particular wines). Menu changes only once per month
The view, the setting, the tranquility.
The pool was great very uncomfortable beds, weak air conditioner, bad breakfast
Beautiful location, lovely room (in the Mas building), helpful staff, gorgeous pool. Breakfast and meals were expensive, so although the food looked lovely, we chose not to eat at the hotel.
Food: Excellent. Simming pool: Perfect. Grounds: beautiful. Decor: beautiful. Room: 1) You must provide more space for clothes. There is a large wall space to the right of the TV where an armoire or chest of drawers should be installed for clothes storage. We had to live out of luggage on the floor because there was not enough closet space. 2) Restaurant: The last night of our stay we felt very rushed by the dining room staff.
The room was beautiful, the location was supurb, and the service outstanding. Breakfast is overpriced. Eat elsewhere for breakfast.
nice views and decor. Reception business-like with no welcome, no smiles and just a general haughtiness. Very over-priced and not at all frindly.Brekafast 27euros - extortionate! We did not take it and instead had a nice breakfast in the village for 8 euros.This was our 6th or 7th stay at the hotel (last was in 2004) and it has changed greatly for the worse unfortunately.
The hotel is very nice and clean and we got a room upgrade. Good location for exploring the region. Rooms on the village side are a bit noisy.
The location, the hotel, the room and the spa are wonderfull. The receptionist was adamant during checkout before a misunderstanding regarding the payment of spa services. I hired a half-day spa that included two massages and a "dejeuner" for 195 euros, however when my husband did the checkout said they were two massages with a "petit dejeuner" as I was not present and there was not half a day spa with petit déjeuner but only with déjeuner the receptionist decided to collect the massages a la carte, in case 215 euros without petit déjeuner or déjeuner. When I exit the spa to lunch the mess was made, I clarified the situation and said that I intended to have lunch, then the recepcinista said that could not be possible because the bill was.. ...Already closed. Despite my insistence she remained unmoved and I ended up with no breakfast and no lunch and still did pay 20 euros more. This situation is ridiculous for a 5 star hotel. Much more than unfortunate, with this gesture they spoil my day and all the well-being brought by the spa.
The welcome by the male receptionist was very good Gift of wine --a nice touch The female receptionist at check out needs to attend a customer service training coarse
Facilities and service Bathroom was a little tired.
Location staff room Price of meals and breakfast
outstanding location; friendly/helpful staff; attractive spa; for the category, too much noise from the elevator and the next door bathrooms
Exceptional!! I can assure you that this hotel is one of the best places to stay while in Provence! We stayed for 2 nights and wish we could have stayed for a week. Since you will need a car to get to Gordes, you can just use this hotel as your base and drive easily to all the other little towns in a very short amount of time. The view from the hotel is stunning and the service is impeccable. Our room was huge and had an incredible view. We were moved to a valley view since there was availability with no problem. It truly is everything you would expect from a 5 star and more!
Nice staff. Stunning location. Disappointing room. Extremely expensive I.E. very poor value for money. The website promises more than the hotel delivers. £14Pp for bread & pastries breakfast, although very nicely done, is 'frustrating'.
The gardens are lovely. The staff was not just unhelpful but downright callus, even hostile. I became terribly ill on our first night and had to go to the local hospital. They didn't offer to help us out in any way and refused several specific requests. Not only that, but they made a fuss about us not wanting to pay for a breaksfast that we didn't get to eat because we had been in the emergency room all night.
Gordes is beautiful. Do not expect to walk there from the hotel though as it is a bit precarious and long. Hotel is charming... had garden room N12 with no vis a vis and it was like having a small (really small)appartment as opposite to a hotel room. We loved it anyway. Did not have breakfast there and 5euro for small bottle of beer is a bit much but nonetheless would go back. Pool is great and very quiet.
the beautiful garden just outside the room; good parking facility; breakfast is too expansive; room is very small; need to pay everything at the time of check-in and as a result cutting short the staying time is not possible.
We had an upstairs room that opened onto a small balcony (not large enough to sit on) with a beautiful view. The room was clean and comfortable, nothing too fancy. The pool was wonderful to relax at after a long day of visiting the hilltop villages in the area. The woman at the front desk was great - she offered to get us dinner reservations and was very helpful (neither of us speak French). Great hotel overall! Location is about a mile outside the actual village of Gordes, so you must drive into the village... not a big deal, but worth noting.
It was very conveniently situated near the magnificent town of Gordes. The hotel had a swimming pool which was of reasonable size to cool off after a day in the heat. Lovely gardens and views from the hotel The garden rooms, whilst in a lovely setting were very warm at night particluarly during the current hot spell - limited ability to leave windows open to get the breeze on the lower levels because of flies and security. Breakfast was very expensive for what it was and not worth the money
We liked the location; the hotel is located just before entering Gordes, very easy to reach. Also, there is a large parking lot.... Never a problem with parking. The biggest drawback was the size of the bedroom and bathroom.... Those were so tiny.... Unfortunately they showed much larger on the pictures. The so-called "terrace" was also disappointing (comfort room)... It is only a small cheap plastic table and two plastic chairs in front of the bedroom door, where all guest were walking by.... The picture, again, showed something different...
Location, Hotel itself with grounds and gardens.
Excellent breakfast, quiet nice swimming pool area, discrete service, well organised, good parking facilities, well located, nice place, good airconditioning not possible to have diner or souper but very good restaurants in the neighourhood,.No refrigerator in the room
small rooms, everything extra charges
Excellent location. Easy walk into village of Gordes. Great view from outside terrace of villiage and valley. Rooms small but exceptionally clean well appointed and comfortable. Off street parking a real bonus. Food in restaurant was fabulous. Loved the brief stay and would definately rebook.
Hotel was in a great location and served a gourmet dinner. No electricity in bathroom.
The room was clean, the terrace overlooking Gordes was very nice and the staff were helpful. The price was a bit too high considering there is lots of competition in the area.
Lovely staff who could not do enough to help me. Great view from the dining room and dinner was served x3 per week which was of a good standard with local wines from the area. The room was very clean and basic but i didnt spend much time in the room during the daytime so it didnt matter to me. It was good value for money in comparison to some other hotels in Gordes town, but still had the view.
Lovely terrace view over to Gordes,Provence. Friendly and helpful staff. Large carpark and easy to find.
The friendliness of the staff especially the manager It's position. If you were visiting towns in the area you had to negotiate all the narrow twisty roads at least twice a day.
Very nice staff and very good value and close to the village.
Helpful, welcoming staff, great location and view.
Comfortable well appointed room. Nice view out over Gordes. Nice pool although was unfortunately a bit cold when we were there. Good breakfast. Bit expensive.
The view of gordes from the hotel and its courtyard is gorgeous although only a select few rooms enjoy the same vista so, if this is important to you insist on this point when booking. The "table d'Hôtes" has a set menu which you should check ahead as there is no "a la carte" option; the food was well-prepared and delectable on the night we had dinner there. We booked a Deluxe room and were disappointed about the view on a stone wall 10 yards away from our bay window. The room called "Senanque" was quite dark made worse by their electricity saving bulbs. The bathroom however was almost larger than our bedroom and exceptionaly well appointed.
Good location to Gordes, friendly staff and rooms were clean.
The hotel is very cosy. The restaurant L'Ettelan is very good. We had breakfast everyday at the hotel, it was very good, with different types of things to eat and the place of breakfast is by the pool with a beatifull green view.
The hotel was very comfortable. Breakfast was excellent. Please put out more towels. In addition, in winter, it would be good to have an extra blanket. We asked for one, and did receive it. That way, we did not have to increase the heat, which saved the hotel money on the utility cost, and had a more resfful night.
Excellente room and very good restaurant Need to get a car to go to Gordes
The swimming pool was clean and the garden around beautifully kept. The breakfast was excellent value and choice. The food in the restaurant was excellent but very expensive. The restaurant menu did not change often enough
according to my bookings.com contract the price of the room was 100 euro per night including breakfeast. however we were not offered breakfeast and were charged 110 euro per night for the room. ken. vincent.
We had a very comfortable room, which was warm and cosy. The girls on reception were very helpful. Breakfast was expensive. l
Too close to the road.
Very nice garden and swimming-pool, beautiful, picturesque and quiet area. Village - Les Imberts - where hotel is situated is not in the center of Gordes, it's about 4 km, so in the evening the only solution is to go by car. The room was not so clean as should be, particularly comparing with the price. The floor (ecpecially in bathroom) was covered with woman, long hair. That should not happen.
The attractive design and setting of the hotel and the furnishing of the rooms.The restaurant offered a good choice for one occasion. The menu was exactlly the same the second night of our stay
Relaxing, clean and friendly Too expensive by far and poor location
The staff were very attentive and polite. The layout and facilities in the hotel were lovely and there was a lot of attention to detail. Lovely scented rooms.
The hotel doesn't look like much from the outside, but once through the doors a large, beautiful courtyard (very well maintained) appears. Nice pool area, and well appointed spa area. Fantastic meal at the restaurant. Very friendly staff. The location is a little "off the beaten path", and you need a car to get anywhere. Overall, a little pricey (both room rate and restaurant).
quiteness, close to town centre,spacious garden pool water was not heated and a bit too cold
We absolutely loved this hotel! It has lots of Provencial charm and our room was very pretty and spacious. It is the perfect place to stay in Provence if you don't want to be with all the crowds in Avignon center. It is about a 10 minute drive to Avignon and easy access to other areas of the Luberon region. There are no restaraunts nearby so you will need a car for sure. The hotel has wonderful food but is pricey. It has a great outdoor pool, indoor pool with spa, very lush landscaping and beautiful patios. Very attentive service and wonderful personel.
The friendliness of the staff and the food was fantastic Need a map to get there!!!
Spa facilities, swimming pool area and the hotel grounds and decor were very nice. Staff were also very attentive. Free wifi in the bedrooms. My room was very small although I was advised of this when booking so can't complain, there are a couple like this, and based on other reviews, most rooms are larger (although this would cost extra to the 185€ we paid per night). My main issue was the cost of any extras in the hotel. Menu prices and drinks were extortionate even if it has a michelin star. Since it's a good 10 minute drive from Avignon, if you don't have a car, you have to go by Taxi, and for some reason that costed around 25€ each one way journey too, making it an expensive couple of days. Not sure if it's normal, but the taxi drivers seemed to start their meter when they were called by the hotel, so the starting tariff would range from 6.50€ to 8.50€ which isn't great.
All the staff were exceptionally polite and helpful, especially the staff at reception, and the restaurant was of a good standard.
We knew this hotel from a previous stay 10 years ago, it was nice to find out that it still matched our expectations. The restaurant as good as ever.
Very nice and quiet! Excellent Dinner. Very friendly staff. Secure place and parking ground. Close to Avignon. Will come back...
Very poor food service and virtually no staff to serve food. No menus, just the set meal. No real coffee at breakfast and only tinned fruit salad in this famous fruit growing area.
There is an amazing resteraunt across the road from the hotel - very traditional and amazing steak. Its right of the pizza place - sorry cant remember name. hotel was very good value
The hotel has a lovely outside dining area and great country design. The room was small and we couldn't eat at the restaurant as was booked dispite only being 2 people.
Clean convenient and well located for the Luberon valley. Good value for money.
lovely location and facilities - highly recommend
perfect kitchen and stuff, nice pool and atmosphere
Great Service and Food, very rustic and very french Air conditioning did not work very well in the room because of poor design
The staffs of hotel are very nice and friendly. Dinner was excellent and especially enjoyed to see wine list which had a lot of reasonable priced bordeaux grand vin of good vintage.
We liked this typical atmosphere one gets in French Hotels et Chateaux, unique in the world. We also liked the central situation in the Provence, close to Avignon, very close to the highway. no complaints
Standard of hotel A1 100% top notch, as too were the staff. Fantastic location, ditto premises and attention to detail. Totally perfect in every way, could not have been better. We will return.....
A charming inn rich with history. The grounds are beautiful and one of the best bathrooms we have had in France. A lovely place if money is no object, although we did get three nights for the price of two on the booking.com site. The meals were over the top expensive. We were seated in the dining room and the owner came in and told my husband he should be wearing a jacket for dinner. This embarrassing situation could have been avoided if the website had indicated their policy or strong suggestion for dress attire. Because of this, we chose not to eat subsequent meals at the hotel and dined elsewhere.
The service was excellent, the food was out of this world (congratulations to the chef), overall the staff was very friendly and helped regarding all our requests. Relaxed atmosphere No, we were very happy. Clients should be aware that although the rooms are very reasonably priced (semi-luxurious, I would say), the restaurant is very expensive. But it was well worth it. The food was stupendous.
Accomodation is very complete, staff is professional. The ambiance is nice (manor and chapel). Swimming pool relatively big. The elevator in the chapel is very slow and the carpet in it has to be cleaned. But this is a minor issue.
The hotel is beautiful with excellent grounds. First class restaurant. The air-conditioning in our room did not work which made for a very hot night. Staff were informed but took no action.
close to restaurants and shopping mall. The front desk counter was friendly and helpful the parking compound was dusty.
Room was good and breakfast was excellent No swimming pool
Friendly staff, cleanliness, excellent value for the cost
It was perfectly clean and beautifully decorated. Also, the property was lovely and well kept. Every staff member with which I had contact was polite, kind, and helpful. The location is very nice and close to many visitor destinations. I simply liked everything, and I plan to take a group back next summer. The breakfasts were a bit expensive. That said, the selection was huge, and so the price was quite understandable. As a solo traveler, I just made it my big meal of the day. It would be better if the selection was just a little smaller and the price was a bit less. Other than that, I have zero issues. the hotel was wonderful.
Lovely, relaxing hotel. Clean and comfortable. Breakfast is expensive but it is a great breakfast. Treat it as a brunch and it is good value.
location and staff
setting, garden, hot tub breakfast was quite expensive, so why charge extra for an omelette? seemed a bit mean. pool did not look particularly inviting
Absolutely lovely setting.
Very helpful staff. Rather plain rooms for the price.
The garden and breakfast by the stream; quiet and interesting; close to the town
The location is beautiful although some rooms look at the car park, which is a pity. The bed are confortable and the staff is helpful as long as you don't ask him something he is not used to as it does not receive many business people.
The terrace was magnificent. Hotel employees were very nice and helpful. uncomfortable pillows